--- description: Learn how Dashly can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Dashly Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Dashly](/software/130623/dashly) # Dashly Canonical: https://www.getapp.za.com/software/130623/dashly Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/130623/dashly?page=2) > Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages. An unlimited number of seats for every plan. > > Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 47 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Dashly - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$39,00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Pricing is based on the number of unique visitors and the features you select. It could be a Business chat or an Automation plan. Business chat is the best for direct messaging: sales on the website, support in the product. Automation plan is ideal for advanced messaging: Lead qualification, onboarding campaigns, nurturing sequences, and analytics. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Anguilla, Antigua & Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica and 71 more ## Features - A/B Testing - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Scheduling - Audience Targeting - Autoresponders - CAN-SPAM Compliance - Calendar Management - Campaign Analytics - Campaign Management - Campaign Segmentation - Chat/Messaging - Chatbot - Contact Database - Customer Communication - Customer History - Customer Segmentation ## Integrations (17 total) - CalendarHero - Calendly - Dialogflow - Google Analytics 360 - Instagram - Kommo - Meta for Business - Mixpanel - OpenCart - PrestaShop - Slack - Telegram - Viber - WooCommerce - WordPress ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.za.com/directory/231/customer-service/software) - [Online CRM Software](https://www.getapp.za.com/directory/232/online-crm/software) - [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software) - [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software) - [Live Chat Software](https://www.getapp.za.com/directory/561/live-chat/software) ## Alternatives 1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (989 reviews) 2. [Intercom](https://www.getapp.za.com/software/91379/intercom) — 4.5/5 (1133 reviews) 3. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.7/5 (907 reviews) 4. [User.com](https://www.getapp.za.com/software/104019/user) — 4.6/5 (36 reviews) 5. [Sprinklr](https://www.getapp.za.com/software/100180/sprinklr) — 4.3/5 (90 reviews) ## Reviews ### "Dashly is superbly feature-rich" — 5.0/5 > **Hoang** | *07 March 2023* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: I do love the UI of the software. Very polished, well designed and well thought.I can easily navigate to the features that I need in no time. And I have to say, Dashly has a lot more features than I can imagine. A live chat, a chat bot, and the unified inbox are all great features that can be easily found.It is also very easy to use those features. For example, the chat bot. The templates provided made it super easy for me to create an automated chatbot, in say less than 5 minutes. Awesome\!The integrations are also very rich, with all sorts of necessary integrations with all popular communication channels, including Facebook, Instagram, Telegram, Viber, Slack, Zendesk etc.. > > **Cons**: Not so many things I don't like about Dashly. Perhaps if there can be more built-in templates for the chatbot, it would be great. And certainly, some native integrations to OpenAI so as to leverage the use of GPT Chatbot would be excellent. > > All in all, Dashly provided a very smooth experiences, with beautiful UI and overwhelmly rich of features. ----- ### "" Best alternative and Affordable to Intercomand support board"" — 4.0/5 > **Vipin** | *27 February 2023* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: 1.The mobile application for customer support agents was designed on a mobile platform, making it nearly impossible for us to pay for it. We looked for an alternative, and we discovered Dashly, which could possibly aid us.2 .Affordable prices compare to Intercom.3 Dashly's services making my site more accessible to customers across the country has enhanced my experience. The bots are excellent, helping to create pop-up messages that truly help me capture new visitor's' attention. > > **Cons**: By putting a part of the sales process on autopilot, a team leader can cut back on the amount of assistance the team members require. > > Dashly's customer service was superb in ensuring that it was the best solution for my particular needs. Within minutes, my new live chat widget was up and running on my website.so i like the tool ----- ### "Intercom competitor with great potential" — 3.0/5 > **Casey** | *07 April 2023* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: The price point for Dashly is a great selling point but with all the new features coming out to improve the Dashly offering it is really does make this product an intercom competitor. The standard bot conversations are pretty much what you expect but things like the telegram/whatsapp bots being part of the offering is a wonderful addition. > > **Cons**: Communication has sadly been one of the poorer elements of Dashly. I am still waiting to hear back from someone regarding some questions I have and can only guess that they are incredibly busy at the moment and hoping the communication improves. > > Having a chat bot that can filter and automate elements of communications through a website is very important. We feel intercom is a little bit too expensive for us so finding a product that is at a better price and still has a lot of the feature we need is a great solution for us. ----- ### "Impressive tool for marketing, support and sales" — 5.0/5 > **Darrin** | *13 February 2023* | Internet | Recommendation rating: 9.0/10 > > **Pros**: It brings conversations from different channels all in one location. Bringing in your email, live chat and social media discussions all in one place helps streamline your communication with your customers and leads. Has a mobile app for all your solopreneurs out there that need to handle everything on the move. > > **Cons**: Haven't used it long enough to find anything I particularly dislike. ----- ### "Refinement in management of the marketing department with Dashly" — 4.0/5 > **Verified Reviewer** | *28 February 2023* | Architecture & Planning | Recommendation rating: 9.0/10 > > **Pros**: 1 knowledge base deeply connected with bots > > **Cons**: I think I should change the logo, actually I don't find this orange pretty > > I have used several products and balanced my investment. I feel the support as well as the easy interface. A solid platform with a fair price for a bunch of expensive features ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/130623/dashly?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/130623/dashly) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data