Tracers

Legal research and public records search platform

4,5 /5 (13 reviews) Write a Review!

Tracers Overview

What is Tracers?

Tracers is a cloud-based legal research solution designed to help law firms and corporate legal departments perform searches across public records. Key features include data verification, asset discovery, risk management, due diligence, customizable reporting, batch processing, estate planning, and probating.

The application enables professionals to prepare bankruptcy cases by locating creditors, liens, and judgments connected with each case. Organizations can use Tracers to perform pre-employment background screening and investigate new hires for potential fraud activities. The solution lets inspectors handle debt collection by identifying debtors and confirming relative assets such as deeds, real estate holdings, vehicles, domains, and more.

Tracers offers API-based integration, which enables users to connect the system with built-in public records containing data on individuals, phone numbers, properties, and more. It helps attorneys monitor clients' criminal history and identify issued warrants, incarceration records, or social media activities. With the solution’s skip tracing capabilities, investigators can detect fugitives via reverse phone lookup, and view a list of new addresses, phone numbers, and associates.

Tracers Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Tracers for pricing details


Tracers Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Tracers ordering dashboard
Tracers people search
Tracers combined business report
Tracers comprehensive report
Tracers search history report
Tracers mobile-friendly
Tracers video Tracers screenshot: Tracers ordering dashboard Tracers screenshot: Tracers people search Tracers screenshot: Tracers combined business report Tracers screenshot: Tracers comprehensive report Tracers screenshot: Tracers search history report Tracers screenshot: Tracers mobile-friendly

Tracers Reviews

Tracers Reviews

Overall rating
4,5
/
5
Excellent
11

Very good
0

Average
1

Poor
0

Terrible
1

Value for Money
4,5
Features
4,5
Ease of Use
4,5
Customer Support
4,9
85% recommended this app
Marc M.

Helpful Information

Tracers has always answered their phone when I call and needing an answer to a question or just resting my password. I am always able to get through and not having to wait because they are to busy.


Vicki S.

My Go-To Database for Years

They listen to their customers. They've adopted several of my suggestions. Customer service is very friendly and helpful, even reaching out to me with suggestions. Any problems are handled quickly and professionally. You're dealing with a company that cares about you, not a giant corporation, to whom you're not a priority.


Alan K.

Investigative Tools

I am able to locate people accurately around 75 % of the time. Frustrating when something goes wrong during non-business hours.


Michael P.

Comprehensive Data Research and Responsive Customer Service

I'm a criminal defense and military law private investigator. I've worked with Tracers going on 14 years. The organization is always responsive to my research needs. That makes my work easier and extremely productive. My most recent experience with [SENSITIVE CONTENT HIDDEN], in customer service, was excellent on many levels. She is professional, knowledgeable of the depth and breadth of the services and their intricacies, and made me felt important with her care and concern taking time to answer all of my questions and providing solutions for optimal results. Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide. I'm grateful for the business and partnership relationship Tracers gives me for my continuing success.


Jennifer M.

Tracers’s review

Always satisfied.


Marc M.
Industry: Security & Investigations
Company size: 2-10 Employees

Helpful Information

Used Daily for 2+ years
Reviewed on 2020/02/13
Review Source: Capterra

Tracers has always answered their phone when I call and needing an answer to a question or just resting my password. I am always able to get through and not having to wait because they are to busy.

Pros

Software helps us in our daily jobs to locate and find up to date information to find individuals for our clients

Cons

I do not have anything as of yet that I least like about the software

Response from Tracers

Hi Marc,

We really appreciate your business and for taking the time to leave us a five-star review!

Best,
The Tracers Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vicki S.
Industry: Legal Services
Company size: Self Employed

My Go-To Database for Years

Used Daily for 2+ years
Reviewed on 2020/02/19
Review Source: Capterra

They listen to their customers. They've adopted several of my suggestions. Customer service is very friendly and helpful, even reaching out to me with suggestions. Any problems are handled quickly and professionally. You're dealing with a company that cares about you, not a giant corporation, to whom you're not a priority.

Pros

Lots of information for your $. It's not always needed, but if you're working on a tough case it can be a goldmine. Once I was trying to locate a high profile fraudster that everyone, including some governmental agencies, was trying to find. Through a single bit of data from Tracers I found him off-grid in a yurt in the AZ desert. I'm well known for being able to do the toughest locates, including homeless people. I also do a lot of high-end fraud and hidden asset cases. While I do use other databases and information sources, Tracers is always where I start. Often, it's all I need.

I've used a number of other databases, but Tracers provides the most information overall. Occasionally you'll get a false positive, but I think that's better than a missed positive. If you want only the simplest, surface results, it may not be for you. If you want every possible chance to get a good result, definitely check it out.

Cons

The old interface was a bit limited and clunky, but they've redesigned everything. It's great now, more TLO-style, with a lot more to offer than before. They're always looking for ways to improve.

Response from Tracers

Hi Vicki,

We love hearing success stories like yours- finding the hard to locate people! We are thrilled that you are satisfied with our services and appreciate your taking the time to share your experience. I passed this to our customer service team. They are integral to Tracers' success and get even more motivated to serve when hearing positive remarks like yours.

Thank you!
The Tracers Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alan K.
Industry: Legal Services
Company size: Self Employed

Investigative Tools

Used Weekly for 6-12 months
Reviewed on 2020/02/27
Review Source: Capterra

I am able to locate people accurately around 75 % of the time. Frustrating when something goes wrong during non-business hours.

Pros

Good price value. Lots of different functions to locate people.

Cons

The addresses and phone numbers that people searches give as results are frequently stale, at least for people who are not necessarily firmly established in society. Not necessarily Tracers fault. however. It may be better if databases are uupdated better? Not sure why this is.

Response from Tracers

Hi Alan-

Thank you so much for taking the time to write this review. We take great pride in receiving feedback like yours and take it very seriously. It is important to know that offering assistance 24/7 would be a significant value add. We hope to receive even higher marks from you in the near future!

Best,
The Tracers Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Michael P.
Industry: Legal Services
Company size: Self Employed

Comprehensive Data Research and Responsive Customer Service

Used Monthly for 2+ years
Reviewed on 2020/05/01
Review Source: Capterra

I'm a criminal defense and military law private investigator. I've worked with Tracers going on 14 years. The organization is always responsive to my research needs. That makes my work easier and extremely productive. My most recent experience with [SENSITIVE CONTENT HIDDEN], in customer service, was excellent on many levels. She is professional, knowledgeable of the depth and breadth of the services and their intricacies, and made me felt important with her care and concern taking time to answer all of my questions and providing solutions for optimal results. Because of Tracers' services, my attorney clients approach me for their difficult cases that other investigators are unable to handle and bring the needed results I can provide. I'm grateful for the business and partnership relationship Tracers gives me for my continuing success.

Pros

The data research and information provided is extensive. It penetrates deep into unique sources giving me information rarely found elsewhere. The fees are reasonable and help me to keep my investigation fees affordable for clients and defendants with limited resources. Tracers has contributed to my success helping my clientele attain their goals and missions.

Cons

It would help to have a clearer understanding of what each research element provides in a summary that also includes a detailed listing of the pricing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jennifer M.
Industry: Legal Services
Company size: 2-10 Employees

Tracers’s review

Used Daily for 2+ years
Reviewed on 2020/02/25
Review Source: Capterra

Always satisfied.

Pros

Would like to see “military history” added. Investigators are asked at time to prove if a subject has military status or is a veteran.

Cons

Nothing really. Sometimes lacks employment.

Response from Tracers

Hi Jennifer,

Thank you for your five-star review and suggestions. We like hearing about ideas of added-value features and data sets that clients would find useful. We appreciate your business and will continue to do our best for you.

Kindly,
The Tracers Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 13 user ratings
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Tracers Pricing

Tracers Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Tracers for pricing details

Contact Tracers for pricing details

Value for Money
4,5/5
Based on 13 user ratings
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Tracers Features

Tracers Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4,5/5
Based on 13 user ratings
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Categories

Tracers FAQs

Tracers FAQs

Below are some frequently asked questions for Tracers.

Q. What type of pricing plans does Tracers offer?

Tracers offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Tracers for pricing details

Q. What are the main features of Tracers?

We do not have any information about Tracers features

Q. Who are the typical users of Tracers?

Tracers has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does Tracers support?

Tracers supports the following languages:

English

Q. What type of pricing plans does Tracers offer?

Tracers has the following pricing plans:

Subscription

Q. Does Tracers support mobile devices?

We do not have any information about what devices Tracers supports

Q. What other apps does Tracers integrate with?

Tracers integrates with the following applications:

Clio

Q. What level of support does Tracers offer?

Tracers offers the following support options:

Phone Support, Knowledge Base, FAQs, Online Support, Video Tutorials