About Doctible
Doctible is a reputation and patient management platform that helps healthcare practices retain patients and reduce no-shows. Features include a performance dashboard, satisfaction tracker, review booster technology, integration with practice management systems, review auto-responses, and more.
With Doctible, staff can communicate directly with patients using the 2-way desktop texting feature, as well as utilize landline texting, group and family messages, and sequential messaging. The platform allows healthcare professionals to monitor patient visit history and recall schedule, enabling automated appointment confirmations, reminders, and recalls.
The Doctible patient satisfaction tracker, performance dashboard, and reviews booster monitors patient satisfaction statistics for use in change management and future decision making. Doctible can be fully integrated with existing practice management software and electronic health record (EHR) systems, to provide advanced patient candidate selection and lending partner matching processes for patient loan and financial assistance applications.
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Doctible
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English, Spanish
Pricing starting from:
Not provided by vendor
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Doctible
Images
Features
Total features of Doctible: 43
Alternatives
Curve Dental
Solutionreach
Lighthouse 360
Demandforce
Reviews
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- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2023/03/01
Overall experience is great. Like I said before Customer service is alway quick to answer questions...
Overall experience is great. Like I said before Customer service is alway quick to answer questions or help with a problem and makes communicating with patients easy.
Pros
Easy to use, Customer service is always quick and helpful, templates are easy to change and update, makes communication with patients easy.
Cons
I use the “flagged” feature a lot if I am waiting on a response from a patient. It seems to get lost in the automated messages through out the day.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Doctible Builds online presence
Reviewed on 2023/03/14
Pros
Success of online review presence. Helped get us to a 5 star review for Google and Facebook.
Cons
Ease of patient management. It is not as user friendly or we are simply not trained well enough on the functions.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terrible Product
Reviewed on 2020/05/19
Pros
The product is inexpensive than better known alternative companies but for a reason. They cannot deliver. Buyer beware.
Cons
This company offers poor integration with practice management software. They are unable to read an existing schedule and will send review requests to patients with unconfirmed appointments and to patients who didn't actually present for treatment. I asked to not have any review requests sent during the time that my office was closed for routine care and only providing emergency treatment. Doctible did not honor this request, but began sending review requests immediately after my training was completed. They sent requests to patients whom we had contacted to reschedule their appointments because we were still closed during the COVID-19 Pandemic. I was told during the onboarding and training that requests would be sent once the appointment was marked as completed. This was an untruth. Doctible has no true integration and cannot read any aspect of a schedule and will send requests to any name on the schedule regardless of the status of the appointment. They even sent requests to new patients who had never been to the office. Additionally, their campaign feature is lacking in its capabilities. The user cannot attach a file or prepare a document that can be saved and attached to send as a mass email. I honestly do not understand what the worth or value is of this company.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SUCH A GAME CHANGING Product
Reviewed on 2023/01/09
DOCTIBLES HAS DEFINITELY KEPT PATIENT RETENTION AS PEOPLE DON'T FORGET THEIR APPOINTMENT AS OFTEN....
DOCTIBLES HAS DEFINITELY KEPT PATIENT RETENTION AS PEOPLE DON'T FORGET THEIR APPOINTMENT AS OFTEN. EVEN BIGGER THAN THAT THOUGH, EVERY 2 MONTHS OR AFTER THE PATIENTS FIRST VISIT THEY SEND AN ATTACHMENT TO GIVE THE PATIENT THE OPTION TO EITHER REVIEW OR GIVE FEEDBACK TO OUR OFFICE ON WHAT WE CAN DO BETTER. THIS REVIEW GENERATOR HAS AMPLIFIED OUR NEW PATIENT'S LIKE NO OTHER PRODUCT. HONESTLY, WE HAVE NEVER HAD A MORE SUCCESSFUL PRODUCT WHEN IT COMES TO REMINDERS/BLAST MESSAGING (GREAT DURING COVID TIMES), AND PATIENT REVIEWS. WOULD ABSOLUTELY RECOMMEND IT TO ANYONE CONSIDERING THIS PRODUCT IT WORKS!!!! AND EVEN BETTER IT DOES NOT BREAK THE Bank.
Pros
THE FEATURE I LIKE THE MOST IS A TIE FOR TEXT MESSAGE REMINDERS AND THE PATIENT REVIEWS. THIS HAS GENERATED SO MANY ONLINE LEADS FOR US! AND TO SEE THE BEAUTIFUL FEEDBACK OUR PATIENTS HAVE FOR US IS IN ITSELF SUCH A GREAT Tool.
Cons
TRUTHFULLY WE DON'T HAVE ANY CONS. WE LOVE THIS Product
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing for dental
Reviewed on 2023/03/07
We are having a great overall experience with doctible, its easy to use and our patients love being...
We are having a great overall experience with doctible, its easy to use and our patients love being able to communicate with us via text as opposed to a phone call.
Pros
I love that this software is user friendly!
Cons
I have no complaints with doctible. Its a great software.
Doctible FAQs
Below are some frequently asked questions for Doctible.Q. What type of pricing plans does Doctible offer?
Doctible offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Doctible for pricing information.
Q. Who are the typical users of Doctible?
Doctible has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does Doctible support?
Doctible supports the following languages:
English, Spanish
Q. Does Doctible support mobile devices?
Doctible supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Doctible integrate with?
Doctible integrates with the following applications:
Vision
Q. What level of support does Doctible offer?
Doctible offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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