About CloudDISPATCH

CloudDispatch is a cloud-based workflow management solution designed to help manufacturing businesses streamline processes related to operations optimization, issue tracking, exceptions management, and more. The platform enables organizations to create custom workflows, schedule and assign tasks, configure data collection fields, and define alerts and escalation protocols.

CloudDispatch comes with a dispatch management functionality, which assists managers with handling production resources, viewing tasks, tracking machines statuses, and adding comments to provide additional information. The solution offers a host of features such as automated follow-ups, task prioritization, data extraction, cost analysis, filtering capabilities, and more. CloudDISPATCH also sends past due notifications about production, audits, projects, and pending tasks, ensuring compliance with safety and quality regulations.

CloudDispatch includes an interactive dashboard, which allows administrators to gain insight into plant operations, OEE trends, and project completion statuses via reports, multi-site analytics, and graphs. The platform supports integration with various enterprise resource planning (ERP) systems such as SAP, QAD, JD Edwards, and Netsuite via an application programming interface (API).

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

CloudDispatch dispatch list screen
CloudDispatch email notifications
CloudDispatch OEE dashboard
CloudDispatch Pareto chart
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CloudDISPATCH screenshot: CloudDispatch dispatch list screen CloudDISPATCH screenshot: CloudDispatch email notifications CloudDISPATCH screenshot: CloudDispatch OEE dashboard CloudDISPATCH screenshot: CloudDispatch Pareto chart

Features

Total features of CloudDISPATCH: 53

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Asset Tracking
  • Audit Management
  • Automated Scheduling
  • Billing & Invoicing
  • Calibration Management
  • Capacity Planning
  • Change Management
  • Configurable Workflow
  • Dispatch Management
  • Document Management
  • Exceptions Management
  • Inventory Management
  • Issue Management
  • Issue Tracking
  • Key & Lock Management
  • Material Requirements Planning
  • Mobile Access
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Control
  • Production Tracking
  • Progress Reports
  • Progress Tracking
  • Project Workflow
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Rules-Based Workflow
  • Scheduling
  • Security Auditing
  • Service History
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Third Party Integrations
  • Traceability
  • Visual Analytics
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4,5 /5
(20)
Value for Money
4,6/5
Features
4,3/5
Ease of Use
4,7/5
Customer Support
4,5/5

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Showing 5 reviews of 20
Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product.

Reviewed on 2018/08/17

Pros

Ease of pulling information and very intuitive.

Cons

Where was it 10 years ago? Wish it was available back then.

Robert A.
Overall rating
  • Industry: Machinery
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It's a great easy tool that makes things visable

Reviewed on 2018/10/19

I have really enjoyed working with this system. It is one of the easiest systems I have used. I...

I have really enjoyed working with this system. It is one of the easiest systems I have used. I like the fact that we can bring in new team members and in a really short time. They are off and running using it to do their daily jobs. It has allowed us to have good data to be able to show and make good business decisions.

Pros

This system is easy to use and to train too. Everything is live up to the minute. We use this for our spares inventory, pm scheduling and our planning process. We have enjoyed the document center. This has allowed us to have information at the job at our finger tips. Without the need to chase drawings, manuals and so many other things. Getting support from L2L has been easy too. They let you see and they always let you know where your request is. The support team is alway making updates to help make the system work better.

Cons

At times the updates causes in house tem members pain. Not all users get notified that updates will be happening or have occurred.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Best CMMS software I have used in the past 25 years

Reviewed on 2018/08/20

Pros

This is the most user friendly CMMS software that I have ever used and I have tried quite a few. New users learn to use the system in as little as a hour.

Cons

The reports are inaccurate and frustrating to use, but you can export the data and create your own reports with excel. Poor customer support.

Jerette M.
Overall rating
  • Industry: Defense & Space
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Cloud Dispatch: Making All Aspects of the Business Visable

Reviewed on 2018/08/20

The downtime information that is collected allows of the engineering dept. to isolate major...

The downtime information that is collected allows of the engineering dept. to isolate major problems and attack the root cause.

Pros

Easy to use and what you don't know how to use the support will take the time to show you how and why it is used. The data is always available with the most up to date information and can be pulled in a variety of different reports. Setup of the system is very simple and can be started up in a short amount of time. I recommend using as much of the system as possible because as you add additional modules you may need to change previous setups to work with added modules.

Cons

The major con about the software is that even if you want to have something deleted from the system the request is always denied.

Nancy W.
Overall rating
  • Industry: Automotive
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

From a Developer's Viewpoint

Reviewed on 2018/08/20

Our MRO department uses this for all requests and spares issues. Facilities uses for maintenance...

Our MRO department uses this for all requests and spares issues. Facilities uses for maintenance scheduling, dispatches, equipment BOMs. Saves much time and provides accurate reporting.

Pros

All references a developer needs to create interfaces is in one central location. Amazing API documentation with clearly defined FFDs and descriptions. Tech Support is among the best and quickest I've experienced in my nearly 40 years in IT.

Cons

I am not great as a JSON or XML developer, so am forced to find workarounds (Excel XML using VBA), but have managed to be able to provide users all the reporting and synchs they desire. Wish there were some direct interfaces with iSeries. I'd like to utilize for Scrap, but management is hesitant to proceed.

Showing 5 reviews of 20 Read all reviews

CloudDISPATCH FAQs

Below are some frequently asked questions for CloudDISPATCH.

CloudDISPATCH offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Leading2Lean for pricing details.

We do not have any information about CloudDISPATCH features

CloudDISPATCH has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

CloudDISPATCH supports the following languages:

English

CloudDISPATCH supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CloudDISPATCH integrates with the following applications:

DELMIAworks, Infor Cloud ERP, JD Edwards EnterpriseOne, NetSuite, The Plex Manufacturing Cloud

CloudDISPATCH offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for CloudDISPATCH.