About WebTMA

For more than three decades, TMA Systems has aimed to delight our customers with innovative, modular facilities and asset solutions. WebTMA is a flexible software (CMMS, EAM, IWMS) that intelligently scales with organizations and their needs across a variety of industries and company sizes. It holistically supports facility leaders by integrating intuitive functionality with tenured support, strategic implementation and modern interfaces.

WebTMA is incorporated into thousands of businesses to lighten the load of facilities teams creating a long-term partnership dedicated to customer ease and success. The client community is supported by TMA with facilitated discussion forums, educational webinars and in-person training events. The unique perspective of each client informs development and better success of all clients.


Key benefits of WebTMA

WebTMA is a holistic maintenance management solution supporting facilities teams of all sizes. Manage critical assets, track maintenance projects, and report on metrics for solution-focused decision making with this flexible, modular solution.

Our clients have reported both a cost and time-savings due to the addition of WebTMA in their daily operations. With maintenance scheduling and automation, they have reduced downtime by 20% and improved equipment reliability by 35%. Customers have increased maintenance productivity by 28% due to historical data documentation and accurate reporting. Inventory-centric organizations have saved 19% in material cost and 17% in MRO inventory with WebTMA’s materials management and tracking functionalities.

Service doesn’t end at WebTMA purchase. A tenured, in-house consulting team with an average of 18 years of WebTMA implementation experience will customize a successful application onboarding. After team training, we offer wrap-around customer support services for maximum ROI. This includes access to a community of users with decades of experience incorporating WebTMA into their daily operations, live training events and bi-monthly educational webinars.

With more than three decades supporting clients, WebTMA partners with your team to elevate your facilities and asset management.


Images

WebTMA Software - WebTMA’s mobile application supports technicians with Intuitive menus and data visibility across the team. With online/offline capabilities, the ability to work and submit updates on-the-go minimizes inaccuracies and increases overall cost-savings.
WebTMA Software - With WebTMA’s dynamic, configurable dashboards, monitor KPIs in real-time and make data-driven decisions based on insights from easy-to-read data visualization.
WebTMA Software - Work request and work order tracking to keep facilities teams aligned and efficient. With data in one centralized platform, you can avoid duplicate work, unforeseen budget items and run reports on the work orders statuses.
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WebTMA video
WebTMA Software - WebTMA’s mobile application supports technicians with Intuitive menus and data visibility across the team. With online/offline capabilities, the ability to work and submit updates on-the-go minimizes inaccuracies and increases overall cost-savings.
WebTMA Software - With WebTMA’s dynamic, configurable dashboards, monitor KPIs in real-time and make data-driven decisions based on insights from easy-to-read data visualization.
WebTMA Software - Work request and work order tracking to keep facilities teams aligned and efficient. With data in one centralized platform, you can avoid duplicate work, unforeseen budget items and run reports on the work orders statuses.

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WebTMA

4.8 (23)
VS.

Starting Price

No pricing found
US$125,000.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

104
29

Integrations

3
No integrations found

Ease of Use

4.7 (23)
4.4 (5)

Value for Money

4.7 (23)
4.0 (5)

Customer Service

4.8 (23)
4.6 (5)
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Reviews

Overall rating

4.8 /5
(23)
Value for Money
4.7/5
Features
4.8/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have WebTMA?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 23
Monica
Overall rating
  • Industry: Facilities Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TMA one stop software

Reviewed on 2024/10/06

Throughout the years, I have worked closely with many different areas of the department and the...

Throughout the years, I have worked closely with many different areas of the department and the service is consistent. It's not just the salesperson that wants to see you succeed; they all do. Many have worked with me on a 1:1 to walk through the steps with me to identify the problem, test it, and help me resolve it.

Pros

I love the how easy manner in which it works. I have been using this software for over 10 years and it has improved so much. They have so many great modules available for different environments to help admin and facilities staff. The helpful tips and instructions have step by step set up and trouble shooting. The best part of all is their customer service. I am always happy to get my cases or questions answers quickly. They also follow up with you about the case to ensure your request was completely resolved. I also enjoy the training they provide and all the help we receive during their annual conferences.

Cons

Sometimes the upgrades shift our information or setup in our forms. Good practices are sometimes changed, and we need to adjust to the new process or look for them in different areas.

Roger
Overall rating
  • Industry: Facilities Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software and great customer service!

Reviewed on 2024/09/23

We've been using this since 2008 and haven't needed to even look at another product. Checks all the...

We've been using this since 2008 and haven't needed to even look at another product. Checks all the boxes.

Pros

Saas(Software as a Service) cloud based, access from anywhere in the world. Very little downtime. Easy to use GUI and intuitive design.

Cons

Sidebar and menu fonts could be larger. Query returns sometimes can be confusing until user learns that if a return is empty, it will only show a new blank record.

Kimberly
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good enough

Reviewed on 2024/02/06

Overall the basic software is good. However, if you're looking to be able to use your CMMS to...

Overall the basic software is good. However, if you're looking to be able to use your CMMS to leverage the needs of your Facilities department, the reporting is difficult and new features that could help are not available to self-hosted customers. This reflects a general lack of customer support from management. That being said, the individuals that have helped us when we can get access to a module, have been very helpful within their capacity.

Pros

It has robust task and preventive maintenance modules.

Cons

They are very slow (multiple years) to release updates. New features are only being release to their SaaS customers. The self hosted customers get left with old out dated software. CMMS doesn't have a high turn over of customers. So they are ok with not supporting self-hosted customers because they aren't concerned about losing them as customers.

Laurie
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Long Time Satisfied User

Reviewed on 2024/11/05

We have had an extremely positive experience with TMA - great customer service, no down time, user...

We have had an extremely positive experience with TMA - great customer service, no down time, user friendly

Pros

Our University likes that the system is user friendly for the requesters, the system administrator and the techs.

Cons

I can not think of anything at this time.

Nathan
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TMA helps keep our 70+ buildings running smoothly

Reviewed on 2023/04/19

Pros

While this CMMS has many programs inside it, as well as optional features, it is easy to train someone on the basics. Many of our staff want something quick and easy, so they can execute what they need to do and move on to their next task. The data is available for me to analyze, in order to understand how to implement process improvements for our organization, but those that only want to create or complete work orders can do that and not worry about everything else. This is the system that keeps our 70+ buildings up and running. Being able to create work orders, manage their execution, and maintain the data

Cons

I have found the report writing function to be confusing. There are many pre-built reports, but finding the right one for what you need, modifying it, and scheduling it often takes more time than it is worth. I prefer to create a query and save it, so I can run it whenever I need to. I wish it was more intuitive and easier to use, but I understand improvements should be made soon, so I am looking forward to what will be available.

Showing 5 reviews of 23 Read all reviews

WebTMA FAQs

Below are some frequently asked questions for WebTMA.

WebTMA offers the following pricing plans:

  • Free Trial: Not Available

Pricing is based on the functionality and modules your organization requires. Please reach out for a quote and additional pricing details.

WebTMA has the following typical customers:

51–200, 201–500, 501–1,000, 1,001–5,000

WebTMA supports the following languages:

Brazilian Portuguese, Chinese, English, European Portuguese, French, German, Hindi, Hungarian, Indonesian, Portuguese, Spanish, Thai, Vietnamese

WebTMA supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WebTMA integrates with the following applications:

RSMeans Data Online, StarRez, UKG Ready

WebTMA offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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