Donor Engine

Donation management tool for non-profit organizations

4,8 /5 (11 reviews) Write a Review!

Donor Engine Overview

What is Donor Engine?

Donor Engine is a donation management solution that helps non-profit organizations streamline processes related to memberships, fundraising, ticketing, and more. It allows users to automatically track finances including donations, purchases, and pledges on a centralized platform.

Donor Engine integrates donor information with the organization's email platform and automatically shares receipts with donors after receiving contributions. The marketing and communication functionality enables users to record donor communication preferences and manage fundraising campaigns by unifying online and offline donation information. The platform comes with a ticketing tool, which allows users to broadcast event details, sell tickets, and record attendance. Administrators can monitor one-time or recurring enrolments and create private discussion groups for members in order to help improve engagement.

Donor Engine lets organizations recruit, schedule shifts, and communicate with volunteers through a unified platform. It facilitates integration with several third-party solutions such as Quickbooks, Eventbrite, Double the Donation, and more. Plus, it lets users connect the platform with payment gateways including PayPal, Payeezy, and Authorize.Net, to facilitate online donations.

Donor Engine Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Contact Donor Engine for pricing details.


Donor Engine Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Donor Engine main dashboard
Donor Engine donor database
Donor Engine donation history
Donor Engine task list
Donor Engine video Donor Engine screenshot: Donor Engine main dashboard Donor Engine screenshot: Donor Engine donor database Donor Engine screenshot: Donor Engine donation history Donor Engine screenshot: Donor Engine task list

Donor Engine Reviews

Donor Engine Reviews

Overall rating
4,8
/
5
Excellent
9

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,8
Customer Support
5
100% recommended this app
Kimberley W.

Exceptional Support and Service

More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team.


Heather A.

Donor Engine Review

As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well.
We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look like the same system any longer. All transitions from one database program to another are challenging but I feel confident that any new charities would experience far fewer issue than we did.
If there is anything about Donor Engine that is not working (or just not working for us) or that we would like to have changed/upgraded or amended, our rep is very eager to help and is happy to hear feedback that can improve their system for all clients.


Ariane T.

Donor Engine - Only small bugs but overall very good

It has been a very good tool and any issues are resolved quickly.


Patty Z.

All in One CRM

Now that we are fully integrated we are enjoying all the aspects of this system: event registration, membership tracking, marketing and emailing our constituents and of course a donor database. All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time


Colleen W.

Donor Engine

Using it five days a week for 40 hours it is hard to define the details because of my comfort with it. It is as close to reliable as technology can be. I think it is a great product, and the company puts a tremendous effort into addressing any hiccups and in continuing to enhance the features and benefits.


Kimberley W.
Industry: Nonprofit Organization Management
Company size: 11-50 Employees

Exceptional Support and Service

Used Daily for 1+ year
Reviewed on 2020/04/29
Review Source: Capterra

More than anything else, we appreciate the exceptional support and service provided by the Lifeline Design team.

Pros

The software is user-friendly. It has been custom-designed to meet the unique needs of Habitat for Humanity Ontario Gateway North and yet the complexities are not evident in use. The design is intuitive, streamlined.

Cons

Implementation of the software was more involved than we thought it would be and therefore took more time than we had planned. Although there were a number of small glitches to work through, Lifeline Design was fast to respond to our concerns and enjoyable to work with as we made the necessary tweaks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Heather A.
Industry: Religious Institutions
Company size: 2-10 Employees

Donor Engine Review

Used Daily for 2+ years
Reviewed on 2018/09/26
Review Source: Capterra

As mentioned earlier, we have saved countless hours of manual entry with Donor Engine. Our old database required manual entry of all credit card, paypal, cash/cheque, and EFT transactions. With Donor Engine, all of this is automated and works very well.
We were the first charity to use Donor Engine and over the past 2 years there have been so many improvements and upgrades that it does not even look like the same system any longer. All transitions from one database program to another are challenging but I feel confident that any new charities would experience far fewer issue than we did.
If there is anything about Donor Engine that is not working (or just not working for us) or that we would like to have changed/upgraded or amended, our rep is very eager to help and is happy to hear feedback that can improve their system for all clients.

Pros

The best thing about Donor Engine, for us, is the way that it can interface with other programs ie our website, our gateway for processing credit cards, and websites like PayPal. All of this information is automatically updated in Donor Engine and has saved us, literally, countless hours in manual entry.

Cons

This question is difficult to answer because there is nothing about Donor Engine that I do not like. If something happens to come up we contact our rep immediately and he gets things sorted out and we no longer have an issue.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ariane T.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Donor Engine - Only small bugs but overall very good

Used Daily for 2+ years
Reviewed on 2018/10/01
Review Source: Capterra

It has been a very good tool and any issues are resolved quickly.

Pros

the interface is user friendly and straight forward

Cons

There are small inconsistencies and issues that make it slightly annoying, but overall they are a minor problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Patty Z.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

All in One CRM

Used Daily for 6-12 months
Reviewed on 2020/06/22
Review Source: Capterra

Now that we are fully integrated we are enjoying all the aspects of this system: event registration, membership tracking, marketing and emailing our constituents and of course a donor database. All features are in this one product, which has made it cost effective as well as efficient. Customer service is amazing with very fast response time

Pros

We are a unique non-profit. We are a member organization that also holds fundraising events for our grant-making functions. We have a medium sized database, but we were not tracking donations efficiently. We found everything we needed to solve not only our DB issues, but also an all in one hub for almost everything that we do. Loved the customization that we could have with this product. The developers never said no to any request that we made! It is easy to use and improvements keep coming.

Cons

The integration had more than its share of issues, but mostly because we came from an archaic system, we were new to the CRM world and we have many users that need to pull out different modules for their use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Colleen W.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Donor Engine

Used Daily for 2+ years
Reviewed on 2019/06/04
Review Source: Capterra

Using it five days a week for 40 hours it is hard to define the details because of my comfort with it. It is as close to reliable as technology can be. I think it is a great product, and the company puts a tremendous effort into addressing any hiccups and in continuing to enhance the features and benefits.

Pros

It is easy to navigate. It is well thought out and provides a lot of features to capture beneficial information and to process ministry donations. It is an ongoing/developing program that improves its features and benefits which is great!!

Cons

Not everything is fully activated but it is a process and important needs are met from my vantage point and use.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 11 user ratings
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Donor Engine Pricing

Donor Engine Pricing

Starting from
N/A
Free Trial
Value for money

Contact Donor Engine for pricing details.

Contact Donor Engine for pricing details.

Value for Money
4,9/5
Based on 11 user ratings
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Donor Engine Features

Donor Engine Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,7/5
Based on 11 user ratings
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Categories

Additional information for Donor Engine

Additional information for Donor Engine

Key features of Donor Engine

  • Campaign Management
  • Event Management
  • Financial Management
  • Receipt Management
  • Volunteer Management
  • Website Management

Donor Engine FAQs

Donor Engine FAQs

Below are some frequently asked questions for Donor Engine.

Q. What type of pricing plans does Donor Engine offer?

Donor Engine offers the following pricing plans:

Free Trial: Not Available

Contact Donor Engine for pricing details.

Q. What are the main features of Donor Engine?

Donor Engine offers the following features:

  • Campaign Management
  • Event Management
  • Financial Management
  • Receipt Management
  • Volunteer Management
  • Website Management

Q. Who are the typical users of Donor Engine?

Donor Engine has the following typical customers:

Non Profit

Q. What languages does Donor Engine support?

Donor Engine supports the following languages:

English

Q. What type of pricing plans does Donor Engine offer?

We do not have any information about what Donor Engine pricing plans

Q. Does Donor Engine support mobile devices?

We do not have any information about what devices Donor Engine supports

Q. What other apps does Donor Engine integrate with?

Donor Engine integrates with the following applications:

Authorize.net, Eventbrite, PayPal, QuickBooks Online Advanced

Q. What level of support does Donor Engine offer?

Donor Engine offers the following support options:

Phone Support, Online Support, Video Tutorials