Square Online
About Square Online
Start selling online today. Design and launch your eCommerce website with Square Online Store now for FREE. Theres no startup costs or monthly fees. Only pay when you make a sale, just 2.9% +30 cents per transaction. Square Online Store works seamlessly with Square Point of Sale to automatically sync your online and in-store orders, items, and inventory. No more overselling and manual reconciling. Plus, connect to Instagram and sell on social media, offer shipping or in-store pickup, and more.
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Reviews
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- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great order management application
Reviewed on 2023/02/10
Pros
I like that square offers different other features and applications that work with all the other square products. Square is also very easy to use and maintain.
Cons
Sometimes I think that square is physically too small or not sturdy enough.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly Set Up
Reviewed on 2021/06/15
I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment...
I actually completed my site, have it up and running and am making sales! It’s a huge accomplishment to have been able to get this done! Square made it easy to navigate and was there for me when I had questions. They did not ignore my issues and kept in touch until things were fixed.
Pros
This is the mist user friendly software I have found. I have tried others and given up. But I completed my website on Square!
Cons
I’d like more creative options. To be able to soften edges of photos, create different shaped photos. More fonts to choose from and colors. Ability to make sections smaller and move wording around in more of the free space.
Alternatives Considered
WixReasons for Choosing Square Online
I had a really hard time navigating Shopify. It was not user friendly and frustrated the heck out of me.Switched From
ShopifyReasons for Switching to Square Online
I have used square for sales on my phone and found it a great interface. Once building my site all the others were difficult to navigate.- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Has some great features, but also plenty of glitches
Reviewed on 2021/06/17
Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the...
Overall, Square Online has improved a lot since we started using it at the end of 2019. We love the delivery and curbside pickup features. There are still improvements that could be made, like setting up a subscription program to encourage recurring orders. Most of the features are pretty basic (customer loyalty program, 'similar items', etc.) - we wish there was more ability to customize features so they better meet our needs.
Pros
Creating our website through Square Online was pretty easy, especially for someone without a background in web design. The inventory management features and integration with Square POS is great!
Cons
Just beware, there seem to be a lot of bugs with Square Online and getting ahold of customer service via phone is not easy. You have to jump through several hoops before they will give you a phone number to call. This can be very frustrating when the website is having an issue that needs immediate attention. Once you do get ahold of customer service, if your issue is not deemed 'high priority' it can take them weeks/months to fix it, if they ever do at all.
- Industry: Music
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An Affordable Option for Small Businesses
Reviewed on 2021/06/15
Square Online has provided the most effective and affordable option for a growing small business...
Square Online has provided the most effective and affordable option for a growing small business that cannot afford the hefty price tags of other systems.
Pros
Square Online is a decent system that integrates well with the Square Retail POS. Managing inventory is generally easy although more features could be added consistent with our industry. Square stepped up its game by offering more options during the pandemic such as enhanced marketing tools, sales channel integrations with Facebook and an additional fulfillment method to offer to clients. Marketing features are decent, and the convenience of mobile apps is convenient when on the go.
Cons
Square needs to consider businesses that offer rentals. There can be improvements to better manage rental inventory and sales. Also, many manufacturers in our industry require that sale prices not be listed on e-commerce platforms. Square Online should add a "Call for Price" option.
Alternatives Considered
Rain POSReasons for Switching to Square Online
Cost effectiveness, additional features for non-premium accounts, convenience- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only software I’ll use
Reviewed on 2021/06/16
Pros
You can run your entire business through Square. E-commerce, storefront, payroll, marketing, team management and inventory management.
Cons
A little in the pricey side but still worth it. Getting in touch with customer service is not easy.
Alternatives Considered
ShopifyReasons for Choosing Square Online
Squares payment solutions and we could run the entire business through Square so it made sense to switch.Switched From
WooCommerceReasons for Switching to Square Online
They accept CBD and Hemp companies and they offer more services than Shopify.Square Online FAQs
Below are some frequently asked questions for Square Online.Q. What type of pricing plans does Square Online offer?
Square Online offers the following pricing plans:
- Starting from: US$29.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
The product is available for no monthly fees (with 2.9% + 30¢ per transaction) as well as on paid subscriptions: Plus: $29 per month, billed annually (2.9% + 30¢ per transaction) Premium: $79 per month, billed annually (2.6% + 30¢ per transaction)
Q. Who are the typical users of Square Online?
Square Online has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Square Online support?
Square Online supports the following languages:
English, French, Japanese, Spanish
Q. Does Square Online support mobile devices?
Square Online supports the following devices:
Q. What other apps does Square Online integrate with?
We do not have any information about what integrations Square Online has
Q. What level of support does Square Online offer?
Square Online offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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