Process360 Live

About Process360 Live
Transform process into advantage with iGrafx Process360 Live.
Using the power of process knowledge, iGrafx provides the most comprehensive Business Transformation solution for process capture and discovery, support of RPA and workflow automation, customer experience, governance, risk, compliance, and more. Offered as SaaS and private cloud deployment, iGrafx is the most scalable, currently supporting the largest, global enterprises.
iGrafx allows businesses to automatically define and prioritize communications between systems, processes, and departments. It enables users to identify and test process optimization methods using what-if-analysis and identify and prioritize opportunities for Robotic Process Automation (RPA). With iGrafx Performance Management capabilities, managers and leaders to gain insights into key performance indicators (KPI) based on information such as cost, resource utilization, up/down time and more. Plus, the journey mapping functionality lets users visualize interactions with products from various viewpoints including customers, users, and partners.
iGrafx comes with a REST application programming interface (API), which allows businesses to integrate the system with several third-party solutions.
Key benefits of Process360 Live
Process Modeling & Analysis
Process Mining
Support for RPA & Workflow Automation
Process Compliance
Customer Experience
Risk Management
Business & IT Architecture
Strategic Alignment & Reporting
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Reviews
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- Industry: Broadcast Media
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Tool that grows with your organization
Reviewed on 2018/12/22
Great partnership to help us be successful.
Great partnership to help us be successful.
Pros
This tool grows with your process maturity, yet is very easy to use from the beginning to help gain adoption. More flexible than other BPMN tools to create your diagrams.
Cons
It would be helpful if there was better integration between the desktop and web versions of the software.
Response from iGrafx
Kelly - Thank You so much for the great review and for your support of iGrafx. You will be happy to know that v17.5 (releasing on Jan 2) will provide even greater integration between the client and web.
- Industry: Management Consulting
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iGrafx is the face of business process transformation for enduring value which lasts forever !
Reviewed on 2022/06/30
iGrafx is one of the most suitable and ideal solution for increasing efficiency of business...
iGrafx is one of the most suitable and ideal solution for increasing efficiency of business processes and enable strengthened business process management through bringing in process enhancement and quality assurance. It is strongly connected to RPA and Six Sigma and Lean model to extract business efficiency to most desired level.
It is one of the most convenient and remarkable solution which is widely known in the market and have more good feedbacks already recorded.
Pros
Business process transformation for creating sustainable values for users and other involved stakeholders.
Long term business advantage and sustainability is gained.
Detailed process analysis and robust optimization of business resources.
Improved business performance and strengthened productivity.
Bringing efficiency and compliance in business process through inclusion of RPA and Six sigma etc.
iGrafx brings process agility and helps in bringing the expense to lowest by increasing the productive outcome. Overall process efficiency enhancement through increased ROI
Cons
We need more customized features and process modules which can fit perfectly with our aligned business objective and goal.
The costing/pricing model should be based on SaaS and PaaS mode only
Reasons for Switching to Process360 Live
iGrafx was chosen over numerous other alternatives as we loved their demo at the first place. Their business team was quick and highly knowledgeable. We loved the presentation and it was a good to go business proposition for us. They offered good discounts to us and further discounts on renewal of the same after an year. Overall, a good business interaction with better opportunities to collaborate and grow.- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
Great flowcharting software
Reviewed on 2020/04/06
I mostly use igrafx for business process modelling. For that it's very good and it's quick to...
I mostly use igrafx for business process modelling. For that it's very good and it's quick to develop a workflow chart.
Pros
I like the functionality, good graphics and easy to develop relatively simple diagrams - especially for business process modelling.
Cons
The symbol library is pretty limited, e.g. hard to find right symbols for electrical diagrams. Process modeling is fairly complex and the help features are a bit limited.
Alternatives Considered
VisioReasons for Switching to Process360 Live
iGrafx has simply better flowcharting features, especially as it pertains to the visual appearance of flowcharts. It also allows one to develop simulation models which is sometimes valuable.Response from iGrafx
Thank You George for your review. We heard you and are consistently looking for ways to improve our help files and tutorials. The latest release of iGrafx contains more detail and useful videos that provide instruction on some of the more widely used functions of iGrafx. Additionally, soon we will be releasing a new virtual training system to allow users to take courses on-demand.
Thank you for your continued use and support of iGrafx.
- Industry: Investment Banking
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
iGrafx is great for meeting the requirements of the regulation standarts
Reviewed on 2020/11/30
iGrafx works great for us to meet regulatory compliance requirements with their great software and...
iGrafx works great for us to meet regulatory compliance requirements with their great software and the great support team with an extensive knowledge on the features and capabilities of their product.
Pros
iGrafx provides us end to end solution infrastructure for in-company cloud deployment, risk and standards compliance in a scalable way. Their support team is maybe not fast to response but when they return they are extremely professional in their approaches to problem solution with a great expertise on the features of the product.
Cons
Support team is not fast to response to the problems that we are reporting them. Their knowledgebase which is present in their website should be improved with video tutorials. Shape and icon library, process maps visuals should be improved and local to cloud synchronization performance should be improved.
Alternatives Considered
Diligent One PlatformReasons for Choosing Process360 Live
iGrafx was more compatible with meeting the regulation standards of our company.Switched From
HSI DonesafeReasons for Switching to Process360 Live
iGrafx's pricing plan was more reasonable for us.Response from iGrafx
Thank you Nicolas for your support and use of iGrafx. We also appreciate your candor about support response times. Support of our customers is something we definitely take very seriously and will look into.
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
iGrafx Process for Six Sigma
Reviewed on 2020/03/30
I've enjoyed the software and have had an overall positive experience with it. I use it when...
I've enjoyed the software and have had an overall positive experience with it. I use it when performing or training to RCAs, I use it to develop SOPs or work instructions.
Pros
I like the ability to turn a process map into an actual simulation.
Cons
There is a lack of good training on simulation. I took the training you provide, but there was not enough "meat" to the training. I tried to perform, what I thought was a simple simulation after the training and couldn't do it. I really need to find some good training for this, to get the full value out of this software.
The library of shapes and icons is lacking. Several people within our company prefer Visio for presentation value it provides and for less experienced users, they find it easier to use.
Alternatives Considered
VisioReasons for Switching to Process360 Live
For the simulation ability. Since I can't get good training on simulation it's hard to justify the higher cost over visio.Response from iGrafx
Thank you Kurt for your review and honest feedback. We are sorry to hear that you did not get what was needed from your training. We would like very much to chat with you about defining a training session that is specific to the needs of your organization. Please contact us: http://ow.ly/q01p50z12JD
Process360 Live FAQs
Below are some frequently asked questions for Process360 Live.Q. What type of pricing plans does Process360 Live offer?
Process360 Live offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
No two customers are the same. Please contact iGrafx and allow us to put together a customer quote based on your business needs.
Q. Who are the typical users of Process360 Live?
Process360 Live has the following typical customers:
1,001–5,000
Q. What languages does Process360 Live support?
Process360 Live supports the following languages:
Chinese, English, French, German, Italian, Japanese, Polish, Russian
Q. Does Process360 Live support mobile devices?
Process360 Live supports the following devices:
Q. What other apps does Process360 Live integrate with?
We do not have any information about what integrations Process360 Live has
Q. What level of support does Process360 Live offer?
Process360 Live offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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