Qualer

Equipment maintenance solution for laboratories

4,8 /5 (10 reviews) Write a Review!

Qualer Overview

What is Qualer?

Qualer is a cloud-based asset management solution designed to help ISO certified laboratories streamline processes related to asset compliance, calibration, and field service operations. With the dashboard, users can view and share the current status of assets and upcoming deadlines across the organization in order to take suitable action.

Key features of Qualer include maintenance management, preventive maintenance management, facility scheduling, work order management, service history tracking, scheduling, asset tracking, and warranty tracking. It comes with a validation package, which enables enterprises to store equipment qualification documentation to ensure regulatory compliance.

Qualer helps users log requests for repairs, maintenance, and services, enabling asset managers to convert requests into service events and review tasks frequently. Enterprises can use the field service solution to share client data and work orders with technicians, which can be viewed using mobile devices across multiple locations even without internet access.

The Qualer Calibration Management add-on allows users to manage calibrations and maintenance using tools such as real-time calibration processing, auto-calculation of measurements, reference standards management, schedule coordination with clients, and more.

Qualer Overview

Pricing

Starting from
US$99,99/month

Pricing options

Free Trial
Subscription
Value for money

Qualer Starter: Starts at $99.99/month/user for 25 assets
Qualer Professional: Starts at $1499.99/month/user for unlimited assets
Qualer Business: Starts at $2999.99/month/5 users for unlimited assets


Qualer Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Qualer service orders
Qualer service worfklows screenshot
Qualer assets
Qualer vendor profiles
Qualer calibration certificate
Qualer maintenance plans
Qualer asset information
Qualer dashboard
Qualer video Qualer screenshot: Qualer service orders Qualer screenshot: Qualer service worfklows screenshot Qualer screenshot: Qualer assets Qualer screenshot: Qualer vendor profiles Qualer screenshot: Qualer calibration certificate Qualer screenshot: Qualer maintenance plans Qualer screenshot: Qualer asset information Qualer screenshot: Qualer dashboard

Qualer Reviews

Qualer Reviews

Overall rating
4,8
/
5
Excellent
8

Very good
2

Average
0

Poor
0

Terrible
0

Value for Money
4,9
Features
4,7
Ease of Use
4,5
Customer Support
5
100% recommended this app
Danae P.

Qualer Success

Overall the experience with Qualer has been positive and full of business successes produced by more efficient processing of equipment through the laboratory. Training could be improved but that is most likely a concern for the organization rather than a software issue.
I have hope that a company is finally on the market that can allow calibration labs to make strides in efficiency and quality without sacrificing something vital.


Dimitriy G.

Great process and data management


Dave C.

Qualer review


Sophia G.

Qualer for Service Management


Scott B.

Azzur-Qualer Review

we are solving a host of problems. we can now provide our customers with instant access to their data, the ability to submit work orders, enter equipment and track status. We have reduced our man hours by 50% when it comes to creating and reviewing certificates. We have yet to unleash the full power of Qualer, but are excited to utilize all of the reporting, trending and data analysis tools.


Danae P.
Industry: Utilities
Company size: 501-1 000 Employees

Qualer Success

Used Daily for 1+ year
Reviewed on 2020/01/28
Review Source: Capterra

Overall the experience with Qualer has been positive and full of business successes produced by more efficient processing of equipment through the laboratory. Training could be improved but that is most likely a concern for the organization rather than a software issue.
I have hope that a company is finally on the market that can allow calibration labs to make strides in efficiency and quality without sacrificing something vital.

Pros

The adaptability of the software to meet the unique requirements of our lab and to be customized for the specific and varied contractual commitments is one of the best attributes with Qualer. Their expansive instrument library and associated uncertainties and specifications for those instruments is amazing.
The software compatibility with our invoicing and flexibility through APIs to connect to virtually all other software applications including Fluke MetCal is another great benefit.

Cons

The challenges of getting everyone trained on the use of the expanded features or the more 'customized' features. The software is very powerful and really works best with a full time on site administrator or facilitator during the first 12-24 months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dimitriy G.
Industry: Biotechnology
Company size: 51-200 Employees

Great process and data management

Used Daily for 2+ years
Reviewed on 2019/05/05
Review Source: Capterra

Pros

The software provides great visibility into service business activity, client asset management and highlights opportunities for our clients to improve their asset inventory and management process. The team at Qualer listens to our input so any challenges with the software are resolved within the best time frame Qualer can provide so our we are happy with the product.

Cons

Software is working well for us and continues to evolve based on our requirements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Dave C.
Industry: Biotechnology
Company size: 51-200 Employees

Qualer review

Used Daily for 2+ years
Reviewed on 2020/05/01
Review Source: Capterra

Pros

The user interface is nice & also, as a service provider, the ability to give our customers free access has gone down very well with them.

Lots of data easily available.

Cons

Filtering & reporting could be improved. Most information can be exported to Excel if data analysis is really needed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Sophia G.
Industry: Biotechnology
Company size: 51-200 Employees

Qualer for Service Management

Used Weekly for 2+ years
Reviewed on 2020/10/08
Review Source: Capterra

Pros

I love how easy it is to track everything down to the smallest details. The ability to know exactly when equipment is due for calibration without all the excel spreadsheets is incredible. Not to mention audit readiness!

Cons

Getting everyone trained up but it is well worth it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Scott B.
Industry: Biotechnology
Company size: 201-500 Employees

Azzur-Qualer Review

Used Daily for 1-5 months
Reviewed on 2020/02/17
Review Source: Capterra

we are solving a host of problems. we can now provide our customers with instant access to their data, the ability to submit work orders, enter equipment and track status. We have reduced our man hours by 50% when it comes to creating and reviewing certificates. We have yet to unleash the full power of Qualer, but are excited to utilize all of the reporting, trending and data analysis tools.

Pros

The system is configurable, scaleable, and easy to use. The cost is very competitive and the support to this point has been amazing. [SENSITIVE CONTENT HIDDEN] really the entire team have been very responsive and understanding of our business, our needs, and answered all of our questions along the way. We moved from a paper based system and the transition could not have gone more smoothly.

Cons

We have yet to discover anything we don't like about Qualer. This software is amazing.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 10 user ratings
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Qualer Pricing

Qualer Pricing

Starting from
US$99,99/month
Free Trial
Subscription
Value for money

Qualer Starter: Starts at $99.99/month/user for 25 assets
Qualer Professional: Starts at $1499.99/month/user for unlimited assets
Qualer Business: Starts at $2999.99/month/5 users for unlimited assets

Qualer Starter: Starts at $99.99/month/user for 25 assets
Qualer Professional: Starts at $1499.99/month/user for unlimited assets
Qualer Business: Starts at $2999.99/month/5 users for unlimited assets

Value for Money
4,9/5
Based on 10 user ratings
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Qualer Features

Qualer Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,7/5
Based on 10 user ratings
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Categories

Additional information for Qualer

Additional information for Qualer

Key features of Qualer

  • Asset Lifecycle Management
  • Audit Trail
  • Billing & Invoicing
  • Calibration Management
  • Compliance Management
  • Defect Tracking
  • Disposal Management
  • Document Management
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Scheduling
  • Supplier Quality Control
  • Testing Management
  • Third Party Integration
  • Training Management
  • Vendor Management
  • Work Order Management

Qualer FAQs

Qualer FAQs

Below are some frequently asked questions for Qualer.

Q. What type of pricing plans does Qualer offer?

Qualer offers the following pricing plans:

Starting from: US$99,99/month

Pricing model: Subscription

Free Trial: Available

Qualer Starter: Starts at $99.99/month/user for 25 assets Qualer Professional: Starts at $1499.99/month/user for unlimited assets Qualer Business: Starts at $2999.99/month/5 users for unlimited assets

Q. What are the main features of Qualer?

Qualer offers the following features:

  • Asset Lifecycle Management
  • Audit Trail
  • Billing & Invoicing
  • Calibration Management
  • Compliance Management
  • Defect Tracking
  • Disposal Management
  • Document Management
  • Equipment Tracking
  • Facility Scheduling
  • Fixed Asset Management
  • Incident Management
  • Inventory Management
  • Inventory Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Reporting
  • Scheduling
  • Supplier Quality Control
  • Testing Management
  • Third Party Integration
  • Training Management
  • Vendor Management
  • Work Order Management

Q. Who are the typical users of Qualer?

Qualer has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Qualer support?

Qualer supports the following languages:

English

Q. What type of pricing plans does Qualer offer?

Qualer has the following pricing plans:

Subscription

Q. Does Qualer support mobile devices?

Qualer supports the following devices:

Android

Q. What other apps does Qualer integrate with?

We do not have any information about what integrations Qualer has

Q. What level of support does Qualer offer?

Qualer offers the following support options:

Phone Support, Online Support, Knowledge Base