BuildOps

About BuildOps
BuildOps is a software for commercial trade businesses that enhances operations for contractors managing large-scale projects and maintenance. The platform features modules for lead generation, project planning, equipment maintenance, and client invoicing. Key features include project management, seamless service workflows, and real-time job tracking.
It offers tools for material orders, crew management, and job costing. Its service modules streamline workflows from quotes to invoicing, fostering long-term client relationships. Designed for HVAC, electrical, plumbing, refrigeration, and fire/life safety contractors, BuildOps optimizes operations, ensures compliance, and boosts profitability. By consolidating business data, it empowers informed decisions, eliminating inefficiencies and improving cash flow.
Key benefits of BuildOps
• BuildOps smart scheduling optimizes dispatching as calls come in.
• Users can automate scheduled preventative maintenance with BuildOps.
• Gated workflows from BuildOps ensure technicians complete steps A and B before moving along to C.
• Create and track proposals with BuildOps to speed up quotes and approvals.
Images








Not sure about BuildOps?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
LMN

MobiWork

Service Fusion

ManageEngine ServiceDesk Plus

Reviews
Already have BuildOps?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great OPS System
Reviewed on 2023/11/28
Pros
Outstanding customer service and user-friendly system. The ability to include accounting and operation on the same platform is a plus.
Cons
Service agreements need improvement on tasking and assets.
Project needs improvement on gatt chart
Reporting does not show all the data we expect such as the total cost of the contract.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
One Year Down
Reviewed on 2024/03/28
Overall, we've been very happy with Build Ops. It helped us locate some holes in our processes and...
Overall, we've been very happy with Build Ops. It helped us locate some holes in our processes and has made for better communication between our internal staff and also the customers.
Pros
Having used Build Ops going on my second year now, I will say that there are a lot of features I really like. It's very handy for the technicians to be able to get their own PO numbers most of all. It is also nice to have a history of all the work that has been done broken down by equipment. I also have enjoyed getting to use the AI feature to put more information on the invoices we send out. It saves me a ton of time in writing up the report.
Cons
I don't have any real issues with Build Ops that wouldn't exist with any similar service. Of course, it is frustrating when the server is down or when a common command suddenly goes buggy, but that would happen with any software we were using in this capacity.
Alternatives Considered
FieldEdgeReasons for Switching to BuildOps
It was a good combination of features we were looking for and a competitive price.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Was promised the world by the salesman and let down
Reviewed on 2023/12/06
It seems that the software needs a few more years of development to be branded as a premium...
It seems that the software needs a few more years of development to be branded as a premium software, there are many bugs and the software's function and work flow is not congruent throughout.
Pros
Having the schedule connect directly to jobs works well, seeing visit information for the techs in the field.
Cons
There is a lot of information however it is not always easy to find or view in a useful manner. It seems like there are many ways to customize the software however few of the customizations are ways that we need it to be.
Reasons for Choosing BuildOps
We were hoping for more features including POs, scheduling, and budgeting on projectsSwitched From
AppSheetReasons for Switching to BuildOps
Features and we believed it would cover the all the work we do in the feildResponse from BuildOps
We are so sorry to hear about your onboarding experience. It sounds like there is too much information without enough guidance.
Thank you for your feedback. We hear you loud and clear, and our customer success team should be reaching out to you directly if they haven't already.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Happy Daily User of BuildOps
Reviewed on 2024/03/19
Overall, we are happy with this program. This was our third software program we tried.
As with any...
Overall, we are happy with this program. This was our third software program we tried.
As with any software system there will be problems and challenges. BuildOps has a great tech support group in place. We can call, email, or text and get a very quick response. We can text a video or screenshot of a problem and get immediate help.
Pros
Makes it easy to follow service calls from dispatch, repairs, and billing.
Creating PO's helps with accounting for parts costs and making sure we are billing for everything purchased.
Technical support is wonderful.
Cons
There are issues with the preventative maintenance side of it. They are constantly making updates.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
BuildOps Partnership
Reviewed on 2023/12/20
My overall experience with the platform and employees at BuildOps has been a game changer for our...
My overall experience with the platform and employees at BuildOps has been a game changer for our company. As our volume of work has increased, we have not had to increase manpower. After implementation, we were actually able to decrease the amount of administrative staff on site thanks to the increase in efficiencies and with the work volume increasing, we have been able to maintain the reduced workforce as a cost savings to the bottom line.
Pros
To us, the best part of BuildOps is the fluidity of information across the entire platform. Information can be entered and will update immediately to our field techs who access the platform using iPads. This ensures the information provided is the most up to date and accurate. The Job Reporting feature ensures we are able to accurately bill out jobs within 24 hours of completing the job.
Cons
The enhancement that I am looking forward to most is the Purchase Requisition feature inside the purchasing module. This will help our purchasing department to ensure everything is ordered on a tech's order sheet. The current process we are using is time consuming and leaves the option for errors in data entry. Very much looking forward to this enhancement so our purchasing department can be streamlined the way BuildOps has solved issues throughout other aspects of the company.
BuildOps FAQs
Below are some frequently asked questions for BuildOps.Q. What type of pricing plans does BuildOps offer?
BuildOps offers the following pricing plans:
- Free Trial: Not Available
Please contact BuildOps directly for pricing information.
Q. Who are the typical users of BuildOps?
BuildOps has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BuildOps support?
BuildOps supports the following languages:
English
Q. Does BuildOps support mobile devices?
BuildOps supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BuildOps integrate with?
BuildOps integrates with the following applications:
NetSuite, QuickBooks Desktop, QuickBooks Online, QuickBooks Online Advanced, Sage Intacct, Viewpoint Spectrum, Viewpoint Vista
Q. What level of support does BuildOps offer?
BuildOps offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for BuildOps.
- Field Service Management Software
- Field Activity Management Software
- HVAC Software
- Electrical Contractor Software
- Maintenance Management Software
- Service Dispatch Software
- Work Order Software
- Plumbing Software
- HVAC Estimating Software
- Contractor Software
- Garage Door Software
- Scheduling Software
- Construction Scheduling Software
- Construction CRM Software