About ECP
ECP is a cloud-based assisted living solution designed to help group homes, rehabilitation centers, and independent living facilities manage processes related to individual care plans, resident assessments, audits, building maintenance, billing, and lead tracking. Users can integrate the application with existing systems to synchronize data and automatically create compliance questions, follow-ups, alerts, and reminders.
Key features of ECP include admissions management, care planning, meal and nutrition management, activity planning, medication tracking, incident management, and staff management. Customizable care levels for the EHR module offer resident-specific care plans and daily task lists, allowing teams to create audits based on charting details, refused care, missed charting, and more. The ECP Maintenance tool enables establishments to set up and track housekeeping tasks, building maintenance, and general community duties whilst maintaining state and federal regulatory standards.
ECP’s billing module automatically tracks billing items, assigns expenses, and creates invoices during service hours that are distributed to clients via traditional mail or email. Users can also generate status reports on conversion ratios, length of stay, key performance indicators, referral sources, campaigns, open leads, and more.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ECP and the easy implementation
Reviewed on 2023/06/13
Pros
I feel that ECP has made it much easier to send questions to pharmacy and to monitor medications in one location
Cons
Ecp does make it hard to add new user remotely
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review
Reviewed on 2023/05/11
Decreased time spent on med pass, decreased errors with med pass, easier to pullup reports about...
Decreased time spent on med pass, decreased errors with med pass, easier to pullup reports about medications, vitals etc from anywhere in buidling.
Pros
Easy to use and easy to teach how to use.
Cons
Data entry to begin is very tedious, not as bad once you are up and running
Response from ECP
Thank you for this review, Elizabeth! We are so glad you found ECP to be user friendly along with improving your med passes. Getting up and running with a new software is never an easy task so we appreciate your feedback and please know our support team is available to help when needed!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Charting
Reviewed on 2022/08/15
Pretty good
Pretty good
Pros
It is easy to use for charting ADLs and tracking.
Cons
Navigating is a little challenging regarding finding information.
Response from ECP
Thanks for the review! We're happy to hear that you find ECP easy to use for charting ADL's and tracking. With 24/7 access to the ECP support team, plus resources including training videos, webinars, and an online knowledge base, we're confident that even those without a technical background can seamlessly navigate ECP. Thanks again for leaving a review, and of course, please reach out if you have any questions.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ECP Review
Reviewed on 2023/03/17
My usage is somewhat limited in my capacity in HR. However, overall ECP has been positive with...
My usage is somewhat limited in my capacity in HR. However, overall ECP has been positive with many options to facilitate ease of sharing/tracking information. I am also pleased with the response time in resolution when issues arise from user error.
Pros
Ease of accessibility to recent notes and training is specifically helpful for my needs.
Cons
ECP has met my current needs. It is user friendly.
Response from ECP
Thank you for leaving this review, Brigitte. We are glad to hear you find our software user-friendly and have had a positive experience so far! One of our biggest goals is to make our software both easy to use and navigate. It is important to us to ensure all of our customers can have quick access to help when needed and a timely response from our team. Thanks again!
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ECP Assisted Living Management and MAR
Reviewed on 2023/03/07
They deserve a Gold Star
They deserve a Gold Star
Pros
Price (Smile) it is more oriented toward "Client Care" and ease of use compared to some systems that are Accounting, or Billing oriented. We started with MARS which out pharmacy "Populated" most of the program for us, Then it took about a week for caregivers to begin doing "Incident Reports" nest we began the "Observations" which are the care notes and Change of Conditions . ECP just "Sucks you in" and makes it very easy and fun to do documentation. And just as you begin to think I wish they addressed an idea I found it had been addressed and better than I had in mind. These programmers are familiar with caregiving. The support help have been awsome, smart, polite, knowledgeable, do not beat around the bush they know what I am asking and have direct, correct answers
Cons
Language and defenitions . What I am calling something is not what ECP calls it, but when I mentioned it they did have good answers and I think they did great at reaching universally acceptible terms, I learned to call "Notes" and COC "Observations".
Response from ECP
Thank you for this review. We greatly appreciate your feedback and are thrilled to hear that our system excels in client care and ease of use. We designed ECP to be intuitive to the user and are happy that you have found it easy and fun to use! Our team is dedicated to understanding the long-term care industry, and we're glad to know that their familiarity shines through in our system. There is certainly a lot of different language used in the industry, which is why we want to make sure to use the most universally accepted terms so all of our users can understand it! We appreciate your feedback, Steve.
ECP FAQs
Below are some frequently asked questions for ECP.Q. What type of pricing plans does ECP offer?
ECP offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Contact ECP for pricing details.
Q. Who are the typical users of ECP?
ECP has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ECP support?
ECP supports the following languages:
English
Q. Does ECP support mobile devices?
ECP supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ECP integrate with?
ECP integrates with the following applications:
Accushield, Carefeed, HubSpot CRM, Looker, Microsoft Outlook, PioneerRx, Rainforest, Salesforce Platform, Tableau, Telnyx Suite
Q. What level of support does ECP offer?
ECP offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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