About ARI
ARI is a cloud-based auto repair software solution designed to help independent mechanics, mobile technicians, car dealers, and shops manage vehicle inspections, spare part inventories, client communications, VIN decoding and license plate recognition. Repair businesses can list services in an online booking directory, receive requests from clients, and approve/deny appointments from within the application.
With a range of modules for accounting, a built-in spare parts database, client relationship management, invoicing, estimation, car diagnostics, and more, ARI streamlines the entire repairing lifecycle for businesses. It lets mechanical shops diagnose a vehicle using customizable inspection checklists, detect damage to create job cards, assign work to mobile technicians, order spare parts, raise invoices on services, and send automated reminders to clients. Additionally, professionals can maintain and store details about new and recurring customers such as addresses, payment modes, GPS coordinates, and past visits in a centralized repository.
ARI provides custom invoicing templates along with a preview functionality, which businesses can utilize to add brand logos, colors, fonts, and signatures and rewrite parts of forms specific to service requirements. It also comes with eSignature capabilities, which allow businesses to receive customer signatures on mobile devices before sending final invoices via emails.
Key benefits of ARI
• Vehicle Diagnose & Maintenance: from VIN decoder and license plate reader to car service history reports and upcoming maintenance.
• Unlimited Inputs: With ARI Pro, users can create unlimited invoices, estimates, spare parts, and services, with no restriction on the number of items created.
• Automatic Service Reminders: ARI will send automatic service reminders to clients via email so that businesses know that their clients will never miss a service.
• Online Appointments: ARI comes with a built-in online appointment directory. Clients can find shops there and then book a service online.
• Inspection Reports: ARI offers the possibility to create custom vehicle inspection reports.
• Custom Invoice Templates: Customize invoices to create unique and branded documents.
• Advance Estimating & Reports: Benefit from the possibility to set up multiple taxes, vendors, technicians, etc.
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Reviews
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- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best bang for your buck that's out there
Reviewed on 2024/06/15
I'm a huge fan and expect to use it for years to come. It scales so well.
I'm a huge fan and expect to use it for years to come. It scales so well.
Pros
Easy to use while being extremely powerful.
Cons
That I can't use appointment scheduling without allowing customers to schedule themselves.
Reasons for Choosing ARI
Lack of necessary customization combined with a streamlined user experience with ARISwitched From
Zoho CRMReasons for Switching to ARI
Originally, it was the price. Five minutes of use and it was also ease of use.- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
These guys really stand out
Reviewed on 2024/12/24
My overall experience has been ok. However, I think the team is great, and believe they are working...
My overall experience has been ok. However, I think the team is great, and believe they are working their butts off to make the best product possible for those of us in the industry. So far I believe, with everything considered, they are well ahead of their competition in many ways. Especially when you consider what you get for your money. Premium software at a great price!
Pros
Easy, friendly, quick communication with the team, valuable updates to the software regularly, product is very easy on the eyes. The team actually takes takes feedback and works to figure things out to grow their product. And it’s not a bunch of nameless faceless peons who seem to be detached leadership. I feel like a real team is behind this from the top down.
Cons
The calendar they have to offer is functional, but I wish there were more to it to make it work better for me. And offered integrations with other calendars.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Its pretty good but had many small flaws that are very fixable, then it would be perfect.
Reviewed on 2024/06/13
Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks...
Its pretty good and could easily be the best thing out there but it needs a bunch of little tweaks to get there.
Pros
Its affordable and gets the job done adequatly.
Cons
Its very buggy. At least the repeating payments and invoice entries seems to have been fixed. However the scheduler is confusing because you cant assign tasks to different technicians or change the color for appointments so it is very difficult to use. The invoice tempkates became very difficult to edit when they used to be easy. I need to be able to add regular fees, before taxes and they need to be totled by my choice not "other" no one is happy seeing "other" on an invoice. There needs to be a way to add a customer paid fee to the pay online option. I dont need to sacrifice $100 so a cuatomer can put their $2000 bill on a credit card. I need to be able to pass that cost on to the consumer. Also when Im in invoices and I ipen one and go back to the list, it should take me to where I was not back to invoice #1 every time.
- Industry: Automotive
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software for small to medium size repair shops.
Reviewed on 2024/10/14
So far so good, been using for a few months and like it a lot.
So far so good, been using for a few months and like it a lot.
Pros
Its ease of use, great inventory management, and the invoice emails it sends out to my clients is really nice.
Cons
You have to pay extra for sending sms messages.
Reasons for Choosing ARI
I needed a better program that was designed for a repair shop with equipment.Switched From
RepairShoprReasons for Switching to ARI
They don't have inventory control and aren't set up for a repair shop.Response from uMob
Thanks for your feedback! If you use the mobile app, you can send SMS for free!
Also the Pro Plus comes with included credits which you can use to send SMS with!
- Industry: Automotive
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HAPPY OWNER
Reviewed on 2024/12/26
PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE
PERFECT , THEY FIX ANY PROBLEM ASAP, GREAT PLACE TO GET SOFTWARE
Pros
BEST AND LEAST PRICED SOFTWARE EVER, ILL BUY ANYTHING ELSE
Cons
NONE THAT I CAN THINK OF, PRICE IS GREAT SERVICE PERFECT
ARI FAQs
Below are some frequently asked questions for ARI.Q. What type of pricing plans does ARI offer?
ARI offers the following pricing plans:
- Starting from: US$29.99/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
ARI is offered across three pricing plans, outlined below. A free trial of the product is also available. -Free Trial -Monthly: $19.99/month -Yearly: $99.99/year -Pay Once: $350 one time
Q. Who are the typical users of ARI?
ARI has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does ARI support?
ARI supports the following languages:
English
Q. Does ARI support mobile devices?
ARI supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ARI integrate with?
ARI integrates with the following applications:
PayPal, QuickBooks Online Advanced, Stripe
Q. What level of support does ARI offer?
ARI offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat
Related categories
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