Line2 Pro

3.6 (35)
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Cloud-based communication platform for small businesses

About Line2 Pro

Line2 is a cloud-based communication platform that enables small businesses to communicate with customers via calls and texts using a virtual phone system. Professionals can utilize the platform to set up different phone lines for team members, facilitating quick client response.

Line2 allows businesses to manage, track, and route inbound and outbound calls, improving collaboration between team members. Administrators can customize the platform according to business requirements and select phone numbers based on area codes. Line2 lets users dial and receive calls from multiple locations, send faxes, and collaborate with other team members via conference calls. Additionally, the solution helps businesses add multiple phone lines and utilize Wi-Fi and cellular data to dial calls, improving connectivity across locations.

Line2 helps businesses create custom greetings for clients, send calls to voicemails during off hours, and block specific callers. It lets professionals recognize callers, accept or decline calls and share media via MMS messages. Users can transfer existing phone numbers and forward calls to mobile, home, and office numbers.


Images

Line2 Pro Software - Line2 accept/decline calls
Line2 Pro Software - Line2 chat
Line2 Pro Software - Line2 dial calls
Line2 Pro Software - Line2 choose number
Line2 Pro Software - Line2 call handling
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Line2 Pro video
Line2 Pro Software - Line2 accept/decline calls
Line2 Pro Software - Line2 chat
Line2 Pro Software - Line2 dial calls
Line2 Pro Software - Line2 choose number
Line2 Pro Software - Line2 call handling

Not sure about Line2 Pro? Compare with a popular alternative

Line2 Pro

3.6 (35)
VS.
Highly reviewed

Starting Price

US$9.95
month
US$27.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

32
82

Integrations

No integrations found
59

Ease of Use

4.0 (35)
4.3 (541)

Value for Money

3.5 (35)
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Customer Service

3.2 (35)
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Reviews

Overall rating

3.6 /5
(35)
Value for Money
3.5/5
Features
3.6/5
Ease of Use
4/5
Customer Support
3.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 35
Carla
Carla
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best online phone app

Reviewed on 2019/11/08

The calls are of very good quality, you can also send text messages, better than other systems we...

The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

Pros

This app helps us to communicate with offices outside the country, at a very low cost.
Allows you to install an app to the mobile phone at no extra cost.

Cons

At one time the app could not be installed from the Play store, and we had to ask the company directly, this made us delay in some way.

Response from Line2

Hello Carla,

Thank you for taking the time to leave this feedback for us, we greatly appreciate it!

Wishing you well,

Carlos, Customer Marketing Manager

Verified Reviewer
Overall rating
  • Industry: Mental Health Care
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

My Business Phone

Reviewed on 2019/08/14

Despite the glitches I enjoy it and they even have customer service that seems to be involved. I am...

Despite the glitches I enjoy it and they even have customer service that seems to be involved. I am offered early on a scheduled appointment to discuss all the features of the phone that can help me with my business.

Pros

I enjoyed it, I appreciate being able to try the trial and

Cons

When I send text messages it may seem delayed when you go back to read it but on my client's end, he received the message so he replies but on the message log instead his answer to my question appears before mine. I like to log my client's contact so I hope this glitch will be fixed.

Clients number- when you click add to contacts you go and right away brings you to your contacts where my number for client is saved but it doesn't save it in the app- so it still appears as just the number.

Response from Line2

Hello,

Thank you for taking the time to leave this detailed feedback for us, we greatly appreciate it.

Wishing you well,

Carlos, Customer Marketing Manager

Thomas
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Horrible

Reviewed on 2019/08/29

Pros

The software usually delivers my messages and calls reasonably well.

Cons

The software is buggy.I get random errors such as divide by zero exceptions during normal operation.
On Windows 10, it will not save my microphone and headset settings. This means that I frequently (for every call) have to hang up on people, go into settings, set the microphone and speakers back to my headset, and call them back. This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business.
Every update brings a litany of unexpected behavior and new errors, especially on mobile. (Moto E4 Plus)
My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done. They say they haven't received a port request despite my carrier submitting a request repeatedly over the course of 2-3 months. We have tried reaching out to their VOIP service provider to try and get an answer as to why the port request is being rejected, but have yet to have a call answered despite calling during their posted open hours. Line2's response has basically been "not our problem."

Response from Line2

Hello Thomas,

We most definitely appreciate that you took the time to leave this detailed feedback for us as it helps us to make any necessary improvements to our software.

Our aim is to ensure that you are always having the best experience possible.

Wishing you well,

Carlos, Customer Marketing Manager

Verified Reviewer
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

SMS and Calling in one!

Reviewed on 2019/12/05

I highly recommend Line2 for those staffing companies that have offshore recruiters. It is very...

I highly recommend Line2 for those staffing companies that have offshore recruiters. It is very helpful. Communication is the key to successful placements. This is worth investing in.

Pros

I love the idea that it's like a virtual cellphone for us- recruiters working offshore! You can text and call a candidate easily in one software. Candidates can also leave a voice message and you will be notified and you can listen to it! You can also install Line2 on your cellphone - very accessible!

Cons

I think there is only one thing - there is no search option! Whenever I tried to look for previous messages I need to manually look for it - one by one. It would be easier if I can simply type a keyword on a search box!

Response from Line2

Hello,

Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it.

Wishing you well,

Carlos, Customer Marketing Manager

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Your second number with out a sim

Reviewed on 2019/04/12

10/10

10/10

Pros

One of the best calling app with a reasonable pricing. It has call forwarding option. Clear audio for international calls even works with better mobile internet connection

Cons

I was happy with their services so I don't have any cons or negative comments

Response from Line2

Hello,

Thank you for taking the time to leave this wonderful feedback for us, we greatly appreciate it.

Wishing you well,

Carlos, Customer Marketing Manager

Showing 5 reviews of 35 Read all reviews

Line2 Pro FAQs

Below are some frequently asked questions for Line2 Pro.

Line2 Pro offers the following pricing plans:

  • Starting from: US$9.95/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Line2 is offered across three pricing plans, outlined below. Standard: $8.30/month/user (billed annually )and $9.95/month/user (billed monthly) Pro: $12.45/month/user (billed annually) and $14.95/month/user (billed monthly) Elite: $16.63/month/user (billed annually) and $19.95/month/user (billed monthly)

Line2 Pro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200

Line2 Pro supports the following languages:

English

Line2 Pro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Line2 Pro has

Line2 Pro offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Line2 Pro.