WebinarNinja

Now you can run professional webinars without the headaches.

4,4 /5 (166 reviews) Write a Review!

WebinarNinja Overview

What is WebinarNinja?

WebinarNinja is a cloud-based solution, which helps organizations design, run, and manage a variety of webinar types including live, automated, on-demand, hybrid, series, or summits. The application enables professionals to modify, remove, and store pictures, templates, replays, videos, and other multimedia content in a centralized repository for future reference.

WebinarNinja assists managers with creating personalized registration and thank you pages using custom logos, images, colors, themes, and fonts to establish brand identity. Features include multiple presenters, automated recording and archiving, GDPR compliance, screen sharing, webinar cloning, polls, customizable templates, data export, and more. Marketers can configure automatic notifications to send confirmation or reminder emails for events to registrants and run one-time or drip marketing campaigns to promote webinars.

WebinarNinja allows administrators to gain insight into the performance of webinars, conversion and retention rates, attendance, and Q&A sessions via analytics and reports. Moreover, it supports integration with various third-party applications such as Mailchimp, Infusionsoft, ConvertKit, ActiveCampaign, HubSpot, Constant Contact, and more.

WebinarNinja Overview

Pricing

Starting from
US$49,00/month

Pricing options

Free Trial
Subscription
Value for money

WebinarNinja offers a free trial and monthly or annual subscriptions. Paid plans include:
Starter – $49 per month (billed monthly) or $39 per month (billed annually)
Pro – $95 per month (billed monthly) or $79 per month (billed annually)
Plus – $159 per month (billed monthly) or $129 per month (billed annually)
Power – $249 per month (billed monthly) or $199 per month (billed annually)


WebinarNinja Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

WebinarNinja broadcast & chat
WebinarNinja creating webinars
WebinarNinja HD streaming
WebinarNinja my webinars
WebinarNinja video WebinarNinja screenshot: WebinarNinja broadcast & chat WebinarNinja screenshot: WebinarNinja creating webinars WebinarNinja screenshot: WebinarNinja HD streaming WebinarNinja screenshot: WebinarNinja my webinars

WebinarNinja Reviews

WebinarNinja Reviews

Overall rating
4,4
/
5
Excellent
97

Very good
50

Average
12

Poor
1

Terrible
6

Value for Money
4,6
Features
4,2
Ease of Use
4,4
Customer Support
4,6
89% recommended this app
Rick R.

Best Value For Our Webinar Needs

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.


Leigh S.

There are so many things I like about WN, but ultimately, I don't think I can use it.

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it.

But for now, I'm going to try other options.


Elisabeth W.

What a way to introduce my life's work.

It's been really enjoyable and such an ease compared to other tech experiences.


Verified Reviewer

Dissappointed long-time user

I've been using WebinarNinja for over two years, helping clients to set up the platform and manage their webinars. Their platform is really easy to use and the price is super low compared to competitors.

If you would've asked me to review it two weeks ago, I would've given it 5 stars. However, I had a REALLY BAD experience with them that almost made me lose a client.

We set up a webinar for this client and on the day of the event, with 400 PEOPLE connected, the platform went down and had a ton of glitches. The sound was awful, we couldn't enter the studio. Everything that could've gone wrong, went wrong.

We desperately tried to speak to customer service but they take hours to respond, supposedly because of COVID-19-related delays. We wrote to them via Instagram DM and they responded that they were doing an upgrade to their system and something went wrong. (I received this answer ONE HOUR AFTER the start time of my event). Anyway, we managed to get the webinar going but it wasn't a pleasurable experience for anyone involved. The replay video was useless (a lot of audio issues). I had to pay a video editor to salvage the best bits.

They never sent an email saying that they were doing maintenance to their system. They never really fixed the problem. We tried doing a test webinar with them and our client, to see if we could continue using the service in the future, but it still had a lot of audio and connection issues.

We're now using Zoom.


Marina G.

WebinarNinja - Schedule your first webinar in less than 5 minutes

WebinarNinja allowed us to get our webinars off the ground quickly. They have fantastic customer support - responsive, and they follow up to make sure that your issue has been resolved. We're planning to use WebinarNinja for a long time.


Rick R.
Industry: Information Services
Company size: 2-10 Employees

Best Value For Our Webinar Needs

Used Weekly for 2+ years
Reviewed on 2020/03/30
Review Source: Capterra

Overall I'm extremely pleased with WebinarNinja. They offer all of the services and features my business needs at an affordable price.

Pros

My business has used WebinarNinja for a little over two years now. I've tried just about all options for doing webinars and WebinarNinja is the only one that supports all or our needs. One of the biggest things we needed was the ability to play video over a webinar and WebinarNinja handles that like a champ.

Cons

Sometimes navigation inside the backend is a little confusing but they have an extensive knowledge base that has lots of step by step on how to do most all things.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Leigh S.
Industry: E-Learning
Company size: 2-10 Employees

There are so many things I like about WN, but ultimately, I don't think I can use it.

Used Monthly for 1+ year
Reviewed on 2019/09/26
Review Source: Capterra

Overall, I had a good experience with the interface and those who work at WN. Good customer service goes a long long way, so I won't just walk away. I got my WN account through an AppSumo deal and it's for life, so I will most definitely try it again and see what happens as they continue to develop and update it.

But for now, I'm going to try other options.

Pros

The support is excellent. Really responsive and they go out of their way to answer questions, help with updates and anything you need. Even when I've asked about features they don't yet have, they listen and take it seriously for potentially adding to the functionality.

I also love that all pre and post webinar e-mails are set and ready to go. No extra work on my part. And the integrations work well and seamlessly.

Cons

It's a bit clunky to use and the audio and video pop in and out. It seems to be a glitch that appears differently for different users and admin.

The signup page templates aren't as robust as I need them to be. I want to add a checkbox for my GDPR sign up, but right now I can't. There is GDPR option requiring users to check a few boxes. I think this probably turns users away. Which is fine if they're in the EU. But most of my clients are in the US and don't need that level of approval.

I contacted WN about adding GDPR optional by webinar and they said they'd discuss it with the development team. I appreciated their response, but all these issues mean I won't be able to use WN for all my webinars and so I'm lookinig for another option..

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Elisabeth W.
Industry: Professional Training & Coaching
Company size: 2-10 Employees

What a way to introduce my life's work.

Used Daily for 1-5 months
Reviewed on 2020/10/04
Review Source: Capterra

It's been really enjoyable and such an ease compared to other tech experiences.

Pros

It is so simple to set up with excellent and easy to find solutions to any queries. There is also ongoing support. I like how we can design the registration pages, embed the registration sign up. There is every follow up for the participants of webinars so saves time from our end too.

Cons

Only improvement I would suggest is to give more access for a co-host to edit some of the registration page details.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Marketing & Advertising
Company size: 11-50 Employees

Dissappointed long-time user

Used Other for 2+ years
Reviewed on 2020/04/09
Review Source: Capterra

I've been using WebinarNinja for over two years, helping clients to set up the platform and manage their webinars. Their platform is really easy to use and the price is super low compared to competitors.

If you would've asked me to review it two weeks ago, I would've given it 5 stars. However, I had a REALLY BAD experience with them that almost made me lose a client.

We set up a webinar for this client and on the day of the event, with 400 PEOPLE connected, the platform went down and had a ton of glitches. The sound was awful, we couldn't enter the studio. Everything that could've gone wrong, went wrong.

We desperately tried to speak to customer service but they take hours to respond, supposedly because of COVID-19-related delays. We wrote to them via Instagram DM and they responded that they were doing an upgrade to their system and something went wrong. (I received this answer ONE HOUR AFTER the start time of my event). Anyway, we managed to get the webinar going but it wasn't a pleasurable experience for anyone involved. The replay video was useless (a lot of audio issues). I had to pay a video editor to salvage the best bits.

They never sent an email saying that they were doing maintenance to their system. They never really fixed the problem. We tried doing a test webinar with them and our client, to see if we could continue using the service in the future, but it still had a lot of audio and connection issues.

We're now using Zoom.

Pros

It's super cheap compared to other competitors. With a standard plan you can do almost as much as with a Zoom plan, at a quarter of the cost.
It's easy to use.
It has the option to embed the registration form on your landing pages and redirect the subscribers to your own thank you page, so you can basically customize everything and install Facebook tracking pixels like you would've normally do.

Cons

The audio is not the best.
The presentation upload process is super glitchy, if your presentation is a little heavy, it will take DAYS to upload it to WebinarNinja. Sometimes it stops working but it never gives you an error, so you think it's uploading but it really isn't.
The customer service is non-existent. I filled out a form two weeks ago and I'm still waiting for a reply (I'm a paying customer, not a trial user).

Response from WebinarNinja

Hello!

Nicole here. I want to firstly say how very sorry I am about this recent experience. Knowing that we've had your trust for 2 years, you mentioned you would have given us 5 stars only two weeks ago, is a message we've taken very much to heart.

To be completely honest, we did a major upgrade that did not require notifying members as it was supposed to be seamless. There were some glitches affecting a few accounts. All is now working as expected and we're seeing an overall enhanced and optimized experience with many parts of the app. I'm really proud of our engineers who worked super fast to resolve the issues. They have taken measures to make sure this never happens again.

Our response time is longer due to COVID but we doubled our staff and they're in training as we speak.
This is not to excuse the negative impact to you and your client but I wanted to get a chance to explain.

Thank you again for the feedback to help us improve.

Nicole Baldinu
Co-Founder & COO

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Marina G.
Industry: E-Learning
Company size: 2-10 Employees

WebinarNinja - Schedule your first webinar in less than 5 minutes

Used Weekly for 1-5 months
Reviewed on 2020/09/16
Review Source: Capterra

WebinarNinja allowed us to get our webinars off the ground quickly. They have fantastic customer support - responsive, and they follow up to make sure that your issue has been resolved. We're planning to use WebinarNinja for a long time.

Pros

WebinarNinja gets you started with webinars quickly. They have all the email sequences created. All you need to do is set the webinar information, and you're good to go. Then, as you have time, you can customize all the emails, registration page, and thank you page. The best part of this software is the initial set-up time is less than 5 minutes.

Cons

I'm having trouble thinking of what I like least about this software. They've designed it so that you can use your webinars as a marketing tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,6/10
Based on 166 user ratings
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WebinarNinja Pricing

WebinarNinja Pricing

Starting from
US$49,00/month
Free Trial
Subscription
Value for money

WebinarNinja offers a free trial and monthly or annual subscriptions. Paid plans include:
Starter – $49 per month (billed monthly) or $39 per month (billed annually)
Pro – $95 per month (billed monthly) or $79 per month (billed annually)
Plus – $159 per month (billed monthly) or $129 per month (billed annually)
Power – $249 per month (billed monthly) or $199 per month (billed annually)

WebinarNinja offers a free trial and monthly or annual subscriptions. Paid plans include:
Starter – $49 per month (billed monthly) or $39 per month (billed annually)
Pro – $95 per month (billed monthly) or $79 per month (billed annually)
Plus – $159 per month (billed monthly) or $129 per month (billed annually)
Power – $249 per month (billed monthly) or $199 per month (billed annually)

Value for Money
4,6/5
Based on 166 user ratings
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WebinarNinja Features

WebinarNinja Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,2/5
Based on 166 user ratings
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Categories

Additional information for WebinarNinja

Additional information for WebinarNinja

Key features of WebinarNinja

  • Customizable Branding
  • Event Management
  • Mobile Access

Benefits

1. Create a webinar in 10 seconds flat.
2. Get more attendees with built in marketing.
3. No juggling screens. Everything on one screen.
4. Create Live, Automated, Series, Summits & Hybrid Webinars.
5. No additional software needed with built in landing pages, email reminders & more.

WebinarNinja FAQs

WebinarNinja FAQs

Below are some frequently asked questions for WebinarNinja.

Q. What type of pricing plans does WebinarNinja offer?

WebinarNinja offers the following pricing plans:

Starting from: US$49,00/month

Pricing model: Subscription

Free Trial: Available

WebinarNinja offers a free trial and monthly or annual subscriptions. Paid plans include: Starter – $49 per month (billed monthly) or $39 per month (billed annually) Pro – $95 per month (billed monthly) or $79 per month (billed annually) Plus – $159 per month (billed monthly) or $129 per month (billed annually) Power – $249 per month (billed monthly) or $199 per month (billed annually)

Q. What are the main features of WebinarNinja?

WebinarNinja offers the following features:

  • Customizable Branding
  • Event Management
  • Mobile Access

Q. Who are the typical users of WebinarNinja?

WebinarNinja has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does WebinarNinja support?

WebinarNinja supports the following languages:

English

Q. What type of pricing plans does WebinarNinja offer?

WebinarNinja has the following pricing plans:

Subscription

Q. Does WebinarNinja support mobile devices?

We do not have any information about what devices WebinarNinja supports

Q. What other apps does WebinarNinja integrate with?

WebinarNinja integrates with the following applications:

AWeber, ActiveCampaign, Constant Contact, ConvertKit, Drip, GetResponse, Keap, Mailchimp, Zapier

Q. What level of support does WebinarNinja offer?

WebinarNinja offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials