Zippykind

Delivery management solution for local businesses

5 /5 (8 reviews) Write a Review!

Zippykind Overview

What is Zippykind?

Zippykind is a web-based delivery management solution designed to help local businesses within various industries, including floral, medical, food and beverage, retail, dry cleaning, home care, and more, to streamline delivery operations. It lets merchants add order details to tickets, assign delivery tasks to drivers, and track the progress of each delivery using GPS coordinates.

Key features of Zippykind include dispatch management, scheduling, routing, customer loyalty management, electronic signature capture, job assignment management, label printing, and a customer database. With the drag-and-drop interface, users can schedule new deliveries by displaying each driver’s availability within a day, week, or month calendar view. The automated system enables teams to auto-assign deliveries to the driver closest to the destination or to whoever first accepts the delivery ticket.

The Zippykind dashboard helps businesses track driver locations, send new delivery requests to drivers, navigate through past and future orders within a calendar view, and receive notifications about delivery statuses updated by drivers. Teams can generate reports based on drivers, heatmaps, and delivery analytics to aid in decision making.

Zippykind comes with a multi-order subscription functionality, which enables users to setup recurring subscriptions for frequent customers. The spending rewards program helps track customer spending, categorize customers into separate tiers based on monthly spend, and define rewards specific to each level, in order to enhance customer loyalty.

Zippykind Overview

Pricing

Starting from
US$87,00

Pricing options

Free Trial
Free
Subscription
Value for money

Zippykind offer a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of delivery tickets.
Zippykind Free: Free for up to 50 delivery tickets
Zippykind Meadow: $87 for up to 300 delivery tickets
Zippykind Forest: $360 for up to 1500 delivery tickets
Zippykind Orchard: $570 for up to 3,000 delivery tickets


Zippykind Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Zippykind GPS tracking
Zippykind navigation menu
Zippykind delivery uploader
Zippykind uploader templates
Zippykind active tickets
Zippykind video Zippykind screenshot: Zippykind GPS tracking Zippykind screenshot: Zippykind navigation menu Zippykind screenshot: Zippykind delivery uploader Zippykind screenshot: Zippykind uploader templates Zippykind screenshot: Zippykind active tickets

Zippykind Reviews

Zippykind Reviews

Overall rating
5
/
5
Excellent
8

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,9
Ease of Use
4,9
Customer Support
5
100% recommended this app
Ismerai A.

In android and ios!

I arrive much faster, to deliver whatever it is, it is very useful for everything you need to deliver


Roberto P.

Our customer are saying "wow looks like you guys are moving up"

life altering, game changing, happiest of customer!!!


Ahmed R.

Game changer for my business


Col jordan P.

Zippykind is the best!

This software is the best because you are not our of pockets thousands of dollars to start using it.


Chris R.

Zippykind has made our delivery service much more efficient!

It helps my rental business run more efficiently and it elevates my customer service level with step by step communications with our clients.


Ismerai A.

In android and ios!

Used Weekly for 1-5 months
Reviewed on 2018/06/14
Review Source: Capterra

I arrive much faster, to deliver whatever it is, it is very useful for everything you need to deliver

Pros

-It is very easy to use, gives me full control over my deliveries, all in real time.
-I love the design of the application !, it is very intuitive

Cons

-I do not like it very much, that I have to pay a little more to get support. Although the free version is very good to test the effectiveness of zippykind.

Response from Zippykind

Thank you for your kind words Ismerai.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Roberto P.
Industry: Logistics & Supply Chain
Company size: 2-10 Employees

Our customer are saying "wow looks like you guys are moving up"

Used Daily for 1-5 months
Reviewed on 2019/04/30
Review Source: Capterra

life altering, game changing, happiest of customer!!!

Pros

It's done so many things for us it's really hard to explain all of them.
We are 1hr delivery and simplifying all the steps we had to do manually was everything. Helping us look more professional and driver safety is also a great feature. Heat maps tracking, gps tracking, email marketing, if done correctly, can be very powerful.
So far we are still in test mode but think it's a done deal.

Cons

needs a "arriving in 5 minutes" notification so the customer can be prepared to meet at the driver so no time is lost waiting for the driver.

Response from Zippykind

It has been an absolute pleasure working with you thus far. You have provided us with helpful feedback on our features and you have a very interesting use case that I believe will become more common as on-demand delivery becomes more popular. Thank you for letting us provide you with delivery software and for all of the valuable feedback that you have provided.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ahmed R.

Game changer for my business

Used Daily for 1-5 months
Reviewed on 2017/08/19
Review Source: Capterra

Pros

To mimic the other reviewer, Zippykind is one of the best investments we have made in our local delivery business thus far. It gives us complete, automated, and streamlined control over our deliveries, cancellations, reschedules, etc.

Customers receive real time tracking and ETA's and our customer service efforts have greatly reduced due to the Zippykind auto-notifications of emails and text messages.

The Zippykind team's communication is impeccable. Upon signing up, I had a friendly direct call from my Zippykind support rep introducing himself.

When sending email inquiries I normally receive responses almost immediately.

The Zippykind team were also very open to our ideas and worked diligently to modify their features for our particular application.

I would highly recommend Zippykind for all dispatch and delivery business needs.

Cons

No cons to report due to the Zippykind team being being receptive to all our modification requests.

Response from Zippykind

Thank you very much for the kind words Ahmed. It has been an absolute pleasure talking and working with you over the past couple of months. With your feedback and ideas, you have helped make Zippykind even more automated. Thanks again for leaving such a kind review.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Col jordan P.
Industry: Executive Office
Company size: 2-10 Employees

Zippykind is the best!

Used Daily for 6-12 months
Reviewed on 2018/11/20
Review Source: Capterra

This software is the best because you are not our of pockets thousands of dollars to start using it.

Pros

This software is completely customizable and is to put is simple. Awesome! It has significantly improved the operations of our courier service.

Cons

Setting up custom emails and texts I didn't understand the underlying concept so I did have to contact their very attentive cutomer servie department.

Response from Zippykind

Thank you for the kind words Col Jordan. Your feedback is greatly appreciated. You have been a pleasure to work with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris R.
Industry: Retail
Company size: 2-10 Employees

Zippykind has made our delivery service much more efficient!

Used Daily for 1-5 months
Reviewed on 2017/08/26
Review Source: Capterra

It helps my rental business run more efficiently and it elevates my customer service level with step by step communications with our clients.

Pros

Zippykind has been a great addition to our rental service. It has not only helped our drivers with organizing and routing but has taken our customer service to a whole new level. The email and text notifications are just what we needed!

Cons

I have no complaints about the software at all...I would like to be able to customize the delivery tickets a bit more towards my industry with delivery windows instead of exact times.

Response from Zippykind

Thank you for the kind review Chris. We are always interested in improving user experience and we welcome your feedback and will take it into consideration.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 8 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Zippykind Pricing

Zippykind Pricing

Starting from
US$87,00
Free Trial
Free
Subscription
Value for money

Zippykind offer a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of delivery tickets.
Zippykind Free: Free for up to 50 delivery tickets
Zippykind Meadow: $87 for up to 300 delivery tickets
Zippykind Forest: $360 for up to 1500 delivery tickets
Zippykind Orchard: $570 for up to 3,000 delivery tickets

Zippykind offer a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of delivery tickets.
Zippykind Free: Free for up to 50 delivery tickets
Zippykind Meadow: $87 for up to 300 delivery tickets
Zippykind Forest: $360 for up to 1500 delivery tickets
Zippykind Orchard: $570 for up to 3,000 delivery tickets

Value for Money
5/5
Based on 8 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Zippykind Features

Zippykind Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,9/5
Based on 8 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for Zippykind

Additional information for Zippykind

Key features of Zippykind

  • Compensation Management
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • Label Printing
  • Order Entry
  • Routing
  • Scheduling
  • Surveys & Feedback

Zippykind FAQs

Zippykind FAQs

Below are some frequently asked questions for Zippykind.

Q. What type of pricing plans does Zippykind offer?

Zippykind offers the following pricing plans:

Starting from: US$87,00

Pricing model: Free, Subscription

Free Trial: Available

Zippykind offer a 14-day free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of delivery tickets. Zippykind Free: Free for up to 50 delivery tickets Zippykind Meadow: $87 for up to 300 delivery tickets Zippykind Forest: $360 for up to 1500 delivery tickets Zippykind Orchard: $570 for up to 3,000 delivery tickets

Q. What are the main features of Zippykind?

Zippykind offers the following features:

  • Compensation Management
  • Customer Database
  • Delivery Tracking
  • Dispatch Management
  • Label Printing
  • Order Entry
  • Routing
  • Scheduling
  • Surveys & Feedback

Q. Who are the typical users of Zippykind?

Zippykind has the following typical customers:

Small Business

Q. What languages does Zippykind support?

Zippykind supports the following languages:

English

Q. What type of pricing plans does Zippykind offer?

Zippykind has the following pricing plans:

Free, Subscription

Q. Does Zippykind support mobile devices?

Zippykind supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zippykind integrate with?

Zippykind integrates with the following applications:

QuickBooks Online Advanced, Salesforce Sales Cloud, Shopify, Zapier

Q. What level of support does Zippykind offer?

Zippykind offers the following support options:

Phone Support, Knowledge Base, Video Tutorials, FAQs