ConexED

All-In-One Virtual Student Succes Platform

4,8 /5 (20 reviews) Write a Review!

ConexED Overview

What is ConexED?

ConexED is a cloud-based student engagement platform that enables universities to streamline processes related to video conferencing, appointment scheduling, reporting and more. The case management module allows educators to track student progress, interactions or referrals on a centralized dashboard.

ConexED helps universities connect students with support services such as financial aid, consultation and more, schedule appointments through integration with various calendars and send automated emails or text reminders for upcoming meetings. It lets users notify students on low attendance, assignment deadlines or academic performance and inform teaching staff about special needs or assistance requirements. Students can register for various online events such as workshops, seminars or orientations and view dates, locations and other details. The instant messaging functionality allows users to communicate with students, teachers, advisors and peers via online chat. Plus, faculties can create custom registration forms, set up seating limits, add waitlists and track event attendance.

ConexED facilitates integration with various third-party student information (SIS), learning management (LMS) and customer relationship management (CRM) systems. Educators and students can interact via video meetings and share or sign documents remotely. Besides, it lets teachers manage virtual classrooms and use whiteboards, polls and other tools to improve student engagement.

ConexED Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact ConexED directly for pricing information.


ConexED Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

ConexED check-in kiosks overview
ConexED appointment details
ConexED reports
ConexED instant chat
ConexED student support directory
ConexED video meeting
ConexED video ConexED screenshot: ConexED check-in kiosks overview ConexED screenshot: ConexED appointment details ConexED screenshot: ConexED reports ConexED screenshot: ConexED instant chat ConexED screenshot: ConexED student support directory ConexED screenshot: ConexED video meeting

ConexED Reviews

ConexED Reviews

Overall rating
4,8
/
5
Excellent
17

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,4
Features
4,3
Ease of Use
4,7
Customer Support
4,7
100% recommended this app
Laura V.

Cranium cafe

This system addressss accreditation needs and they model the service by having the green light on and being able to knock on someone’s door anytime you need help.


Verified Reviewer

Highly Recommended

There customer service is amazing. They are quickly available, willing to listen to ideas, and fix issues quickly.


Henry F.

More features for in person meetings

Extremely easy to work with. We've managed to bring up ideas or needs and they were very quick to respond.


Melody C.

Off to an amazing start!

Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!


Verified Reviewer

Great product for academic advisors!

Overall I really really like working with ConexED and their product! Everyone is quick in responding to any issues.


Laura V.
Industry: Higher Education
Company size: 51-200 Employees

Cranium cafe

Used Daily for 2+ years
Reviewed on 2019/04/26
Review Source: Capterra

This system addressss accreditation needs and they model the service by having the green light on and being able to knock on someone’s door anytime you need help.

Pros

In the world of online learning ConexED replicates the face to face “knock on the door” experience.

Customer service is superior.

Cons

Early adopters take to it easy, those that are late adopters defer to a phone if any questions/challenges arise

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Education Management
Company size: 1 001-5 000 Employees

Highly Recommended

Used Daily for 1+ year
Reviewed on 2019/05/01
Review Source: Capterra

There customer service is amazing. They are quickly available, willing to listen to ideas, and fix issues quickly.

Pros

ConexEd is extremely customizable in order to meet the needs of individual campuses. It provides open access to students to reach college services remotely, and decreases manual work required to track students and provide services. We have been able to use this for advising appointments, online chat to answer questions, advise students in other states, and to register students for New Student Orientation. It is a one stop shop that meets the majority of our needs. On the administrative side I can easily capture data to report out to leadership the work we are doing as a department. On the student side it is self explanatory and requires little explanation and we have gotten extremely positive feedback on its use. The system has a lot of automated features such as email, text reminders, google synch, and customized office hours to allow for advisors to focus their time on advising students.

Cons

ConexEd is great about working on any recommendations or building in features we may need. The only issue I have is that sometimes we have so much data that the system will not quickly provide it and on occassion I will need to reach out to the organization to pull the data for me.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Henry F.
Industry: Education Management
Company size: 501-1 000 Employees

More features for in person meetings

Used Daily for 2+ years
Reviewed on 2019/05/07
Review Source: Capterra

Extremely easy to work with. We've managed to bring up ideas or needs and they were very quick to respond.

Pros

Ease of use. Able to embed helpful cafe cards makes this much easier to use than simple zoom meetings. Can expand for multiple departments.

Cons

Right now we are juggling between this software and SARS. SARS handles the in person appointments best. At the same time I'm sure we're not the only institution that wants to drop SARS. If Conexed focused more on a friendlier in person appointment setup you'd get even more interest.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Melody C.
Industry: Education Management
Company size: 201-500 Employees

Off to an amazing start!

Used Daily for 1+ year
Reviewed on 2019/04/29
Review Source: Capterra

Excellent. Service stands out way above the rest. In my job I have to work with several application vendors, and the experience with ConexEd has been the best thus far. Super responsive with a "try to get to yes" attitude with any issue that comes up. I wish more products would have such a strong and responsive support structure like ConexEd!

Pros

Very easy to use with a modern interface that end users desire. Customer service team is incredible, with fast response times. The pricing for the product was transparent and showed how it paid for itself on the quote. Great team.

Cons

Only wish it could do more! It is a GREAT product, but not there yet to completely replace our other product that also does case management as well as early alert flags and kudos. Would love to be able to walk away from the other product completely... right now it feels redundant to have both - but I get a lot of complaints about the other product. End users wish we could completely switch to ConexEd for case management and early alert functions (with LMS integration).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Education Management
Company size: 10 000+ Employees

Great product for academic advisors!

Used Daily for 2+ years
Reviewed on 2019/05/02
Review Source: Capterra

Overall I really really like working with ConexED and their product! Everyone is quick in responding to any issues.

Pros

I love how students can use this product for all scheduling every type of meeting with me: in person, phone, or video. It even allows chat. It's all in one place and the appointments sync with my calendar so it blocks appointment times if I am unavailable. I also love the intake forms students complete when they make an appointment so I know how to prepare for each student.

Cons

Sometimes there is glitches in the system and students make appointments for themselves and not with me. One time a student got a text message a day early. However, several times the error may be the student not understanding how the software works.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 20 user ratings
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ConexED Pricing

ConexED Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact ConexED directly for pricing information.

Contact ConexED directly for pricing information.

Value for Money
4,4/5
Based on 20 user ratings
Compare value for money rating with alternatives
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ConexED Features

ConexED Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customizable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4,3/5
Based on 20 user ratings
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Categories

Additional information for ConexED

Additional information for ConexED

Key features of ConexED

  • Assessment Management
  • Attendance Tracking
  • Communication Management
  • Electronic Hand Raising
  • Event Calendar
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Record & Playback Ability
  • Scheduling
  • Student Portal
  • Two-Way Audio & Video
  • Video Conferencing

Benefits

Video Meetings and Virtual Classrooms with breakout rooms, hand raising & digital whiteboard.
Document Sharing & Signing
Appointment Scheduling and Event Registration
Student Kiosk and Queuing System
Instant Chat Messaging System
Privacy, Compliance, and Accessibility
Student Analytics and Reporting
Calendar, SIS, and LMS API Integrations

ConexED FAQs

ConexED FAQs

Below are some frequently asked questions for ConexED.

Q. What type of pricing plans does ConexED offer?

ConexED offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact ConexED directly for pricing information.

Q. What are the main features of ConexED?

ConexED offers the following features:

  • Assessment Management
  • Attendance Tracking
  • Communication Management
  • Electronic Hand Raising
  • Event Calendar
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Record & Playback Ability
  • Scheduling
  • Student Portal
  • Two-Way Audio & Video
  • Video Conferencing

Q. Who are the typical users of ConexED?

ConexED has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ConexED support?

ConexED supports the following languages:

English

Q. What type of pricing plans does ConexED offer?

ConexED has the following pricing plans:

Subscription

Q. Does ConexED support mobile devices?

We do not have any information about what devices ConexED supports

Q. What other apps does ConexED integrate with?

ConexED integrates with the following applications:

Box, Ellucian, Google Docs, Kaltura, Microsoft 365

Q. What level of support does ConexED offer?

ConexED offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials