About SmartLine

SmartLine is a mobile softphone solution that enables small businesses to manage professional calls and messages with a dedicated second phone number. Features include personalized greeting messages, scheduling, automated voicemail transcriptions, spam call filtering, and vanity & toll-free numbers.

The solution allows users to set up a phone line by selecting a local number based on area code as well as define business hours to route calls to voicemail. SmartLine enables receivers to handle calls during working and non-working hours using do-not-disturb (DND) and number blocking features. Users can also receive automated notifications about missed calls, voicemail, or text messages. Plus, it allows recipients to view caller IDs, helping them recognize the type of incoming call.

Owners can make calls and send text messages using the business number, securing private numbers from clients in the process. Moreover, SmartLine enables users to archive and categorize previous calls, voicemails, or texts based on customer details for quick identification.

Pricing starting from:

US$9,99/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$9,99/month

  • Free Trial
  • Subscription

Images

SmartLine business hours setting
SmartLine call or text categorization
SmartLine second phone number
View 4 more
SmartLine video
SmartLine screenshot: SmartLine business hours setting SmartLine screenshot: SmartLine call or text categorization SmartLine screenshot: SmartLine second phone number

Features

Total features of SmartLine: 12

  • Automatic Notifications
  • Call List Management
  • Call Monitoring
  • Call Routing
  • Call Transfer
  • Caller ID
  • Email Notifications
  • Instant Messaging
  • Scheduling
  • Spam Analysis
  • Spam Blocker
  • Voice Mail

Alternatives

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VirtualPBX

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#2 Alternative to SmartLine
Power your business communications using Voice, Video, and SMS by VirtualPBX***** VirtualPBX is a award-winning...

3CX

4,5
#3 Alternative to SmartLine
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat,...

RingOver

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Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly...

Reviews

Overall rating

4 /5
(7)
Value for Money
4/5
Features
3,9/5
Ease of Use
4,3/5
Customer Support
4/5

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Showing 5 reviews of 7
Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Made my life so much easier!

Reviewed on 2019/08/29

It is so convenient and made my business life so much easier.

It is so convenient and made my business life so much easier.

Pros

Having my business line right on my personal phone is amazing. I t lets me know when its a business call, I can text from that number and all the voicemails are right there in the app.

Cons

The only con I had was was the first year i had it. It had just come out and had lots of problems. However, since then, they have really ironed out the bugs.

Sammy C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Great service

Reviewed on 2019/05/26

Pros

Easy access and connection to my phone number . The service works well with my provided number . I have never missed any calls . The customer service was supportive with information I needed.

Cons

The sound seems to be lower compared to my line . I have noticed that I have to turn on my volume to get a clear line occasionally.

Martina L.
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Its good, HOWEVER

Reviewed on 2020/12/27

Overall, the app is a winner, few tweaks it would definitely be the best thing for me.

Overall, the app is a winner, few tweaks it would definitely be the best thing for me.

Pros

I like this app because it does allow me to get a business phone number without it being directly connected to my phone number. I also love how when someone calls it says a representative will be with yu, giving you the vibes that it is indeed a business phone number.

Cons

The biggest con for me is how expensive the application is. I think $20 is a bit expensive for this application monthly. I also do not adore how when a call comes through it takes over the complete screen even if I am already on a call.

Sharon B.
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great service, just did not work for me.

Reviewed on 2019/07/09

Great way to get a dedicated number for you business that rings to your cell phone. Unfortunately...

Great way to get a dedicated number for you business that rings to your cell phone. Unfortunately my cell phone reception is not strong enough in rural N/W Pennsylvania and there was a lot of interference with the calls.

Pros

Easy to use, easy to set up, super affordable

Cons

Caller ID numbers did not always show up.

Felicia K.
Overall rating
  • Industry: Higher Education
  • Company size: Self Employed
  • Used Other for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Go Daddy Smartline

Reviewed on 2020/01/17

Nice totally supportive and useful the cost is actually low and they deserve to set their product...

Nice totally supportive and useful the cost is actually low and they deserve to set their product higher. I would not mine paying double for their services it is worth it

Pros

I was able to keep my number and they helped me add an extra line. It is totally worth the cost and extremely helpful when your changing providers for example and yet still need to receive your important calls.

Cons

I connected myself and I had been alittle confused at first due to their website not having much color on it and mostly text.
If anything they should upgrade their website to stand out more.

Showing 5 reviews of 7 Read all reviews

SmartLine FAQs

Below are some frequently asked questions for SmartLine.

SmartLine offers the following pricing plans:

  • Starting from: US$9,99/month
  • Pricing model: Subscription
  • Free Trial: Available

SmartLine offers a 1 month free trial for new users, after which the software is available across 2 pricing tiers. Pricing and functionality are outlined below- $9.99/month for a local phone number. $19.99/month for a toll-free number.

We do not have any information about SmartLine features

SmartLine has the following typical customers:

Small Business

SmartLine supports the following languages:

English

SmartLine supports the following devices:

Android, iPhone

We do not have any information about what integrations SmartLine has

SmartLine offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support

Related categories

See all software categories found for SmartLine.