Epicor Retail Solutions

Complete, secure, user-friendly retail management solutions

About Epicor Retail Solutions

Epicor provides complete, secure, user-friendly business management solutions to local and specialty retailers in nearly 8,000 locations across North America and the Caribbean. Retail customers trust Epicor to help them simplify and run their businesses from checkout to the back office. Real-time data, robust reporting and mobile functionality are among the many features that help drive efficiency and growth. Epicor Retail Solutions stands on 45 years of experience and award-winning customer support. Software. Hardware. Payments. Services. Complete retail for your entire business.

Epicor Retail Solutions simplify retail operations and provide the functionality to successfully run your POS, inventory, purchasing/receiving, pricing, back office, loyalty programs, and more. The result is a powerful solution that does exactly what you need—helps you grow revenue, control costs, streamline operations, and reach your goals quickly, easily, and securely. Whether you need an entry-level POS and Inventory system for a single store, or an expansive, multi-store solution with extensive planning and performance management capabilities, Epicor has you covered.

Key benefits of Epicor Retail Solutions

- POS, eCommerce, back-office features
- Fully integrated contactless transactions
- Hands-on customer support & onboarding
- Software, hardware & payment processing
- Customized packages and pricing
- Powerful loyalty applications
- Inventory management

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Images

Epicor Retail Cloud advanced search
Epicor Retail Cloud returns
Epicor Retail Cloud product ranking
Epicor Retail Cloud advanced search
Epicor Retail Cloud returns
Epicor Retail Cloud product ranking
Epicor Retail Cloud sales dashboard
Epicor Retail Cloud payment processing
View 9 more
Epicor Retail Solutions screenshot: Epicor Retail Cloud advanced search Epicor Retail Solutions screenshot: Epicor Retail Cloud returns Epicor Retail Solutions screenshot: Epicor Retail Cloud product ranking Epicor Retail Solutions screenshot: Epicor Retail Cloud advanced search Epicor Retail Solutions screenshot: Epicor Retail Cloud returns Epicor Retail Solutions screenshot: Epicor Retail Cloud product ranking Epicor Retail Solutions screenshot: Epicor Retail Cloud sales dashboard Epicor Retail Solutions screenshot: Epicor Retail Cloud payment processing

Features

Total features of Epicor Retail Solutions: 28

  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Applications Management
  • Barcode Scanning
  • Claims Management
  • Commission Management
  • Credit Card Processing
  • Customer Experience Management
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • PCI DSS Compliance
  • POS
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • Sales Tracking
  • eCommerce Integration

Alternatives

Lightspeed Retail

4,2
#1 Alternative to Epicor Retail Solutions
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

Franpos POS System

3,6
#2 Alternative to Epicor Retail Solutions
Franpos is a cloud-based franchise POS (point of sale) system, which assists businesses of all sizes with payment...

eHopper

4
#3 Alternative to Epicor Retail Solutions
eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

TouchBistro

4,2
#4 Alternative to Epicor Retail Solutions
TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

Reviews

Overall rating

4,5 /5
(4)
Value for Money
4/5
Features
4,5/5
Ease of Use
4,3/5
Customer Support
4,3/5

Already have Epicor Retail Solutions?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 4
Tim S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Epicor Eagle Great Solution for Hardware Stores/Landscape Stores With Wide Range Of Products

Reviewed on 2020/07/15

We get customers in and out of store very quickly with what they are looking for. Ability to...

We get customers in and out of store very quickly with what they are looking for. Ability to email invoices to customers with in 30 seconds of purchase help customers track purchases, who is buying what, and if employees are buying items they don't really need to. Inventory software allows us to plan purchasing and track inventory very accurately.

Pros

Quickly check customers out with Point of Sale. Purchasing, inventory control, and remote access to system are also very important.

Cons

Monthly fees are costly, but problems are resolved quickly is the positive. Will take a little time to get system set up as we deal with many vendors that don't provide ERP. Any one who is just running a basic harware store purchasing through major hardware co-ops can be up in running in no time.

Response from Epicor Software

Hello Tim, thank you for your feedback on Epicor Eagle. We're glad to hear it enables you to quickly and efficiently manage POS. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Michelle A.
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Satified

Reviewed on 2020/09/02

I had an issue this morning, The person that helped me was very informative and helped me solve my...

I had an issue this morning, The person that helped me was very informative and helped me solve my problem. He also made it easier for me in the future by showing me how to correct any errors or other issue that may arise.

Pros

I have been working with this product for 8 years and have always found it easy to use.

Cons

I would say that the least thing i liked about this software is the new layout. I found the old way was easier to find what i need for this company.

Response from Epicor Software

Hello Michelle, thank you for your feedback about Epicor. We're glad to hear you find our solution intuitive to use. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Kathy T.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for our application

Reviewed on 2020/05/02

Pros

As an Ace Hardware retailer, Epicor is the obvious solution as our Ace promotions are pushed to the server automatically and seamlessly. The support is timely and generally solves the problem first time.

Cons

Some frustration with the layout of the receipts and the visibility of sale pricing for customer and cashier at point of sale.

Response from Epicor Software

Hi Kathy, thank you so much for your review. We note your comments regarding the layout of receipts and the visibility of sale pricing information. Your feedback is invaluable to us. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Zachary C.
Overall rating
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Epicor

Reviewed on 2020/09/02

Pros

reliable, and easy to train new hires. The hardware support is great! And so is our rep is very honest and proactive. Thanks, [SENSITIVE CONTENT HIDDEN]!!

Cons

The advice line is not that helpful. I always have to have a level two call me back.

Response from Epicor Software

Hello Zachary, thank you for your feedback about Epicor for Retail. We're glad to hear it is working well for you and note your comments regarding the support advice line. Your feedback is invaluable. Please email us at [email protected] to share additional comments and learn about our customer reference program.

Epicor Retail Solutions FAQs

Below are some frequently asked questions for Epicor Retail Solutions.

Epicor Retail Solutions offers the following pricing plans:

  • Free Trial: Not Available

Epicor pricing is custom and scalable depending on each retailer’s requirements, with plans starting as low as $349 per month.

Epicor Retail Solutions offers the following features:

  • Barcode Scanning
  • Commission Management
  • Discount Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Purchase Order Management
  • Returns Management
  • Sales Tracking
  • eCommerce
  • eCommerce Integration

Epicor Retail Solutions has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Epicor Retail Solutions supports the following languages:

English

We do not have any information about what devices Epicor Retail Solutions supports

Epicor Retail Solutions integrates with the following applications:

EDI/HQ

Epicor Retail Solutions offers the following support options:

Video Tutorials, Online Support

Related categories

See all software categories found for Epicor Retail Solutions.