About GloriaFood
GloriaFood is an online ordering and food delivery platform that helps restaurant owners streamline point-of-sale operations and manage orders, table reservations, promotional activities, and more. With its administration panel, users can select multiple delivery locations, define minimum order amounts, and set zone-based delivery fees.
GloriaFood comes with a menu builder module, which allows businesses to create and customize digital menus by adding food categories, images, and pricing information. Managers can receive automated notifications about new orders and accept or reject order requests based on food availability. Moreover, users can enhance brand visibility across multiple channels by embedding widgets into websites and official Facebook pages.
GloriaFood facilitates integration with various third-party applications such as QuestTag, Orderlord, Tookan, GetSwift, ItsaCheckmate, Ordermark, and more. The solution lets enterprises design custom websites and enable online table reservations through web forms. It also helps users improve marketing operations by monitoring the behavior of target customers and providing promotional coupons or discounts accordingly.
Pricing starting from:
R 145,00
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to GloriaFood
Key benefits of GloriaFood
• GloriaFood helps restaurants add widgets to view orders or menus and reserve tables on the sales website and improve overall customer retention rates.
• Managers can accept, receive and confirm orders using mobile applications and create food menus with categories, dishes and other specifications.
• Restaurants can create customizable websites by choosing images from a built-in database and enable customers to place orders via Facebook pages.
• GloriaFood allows restaurants to send invitations to clients for online ordering and use the reporting dashboard to streamline decision-making processes.
• Integrate seamlessly with Oracle Simphony Essentials POS to truly accelerate your business
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
R 145,00
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to GloriaFood
Images
Features
Total features of GloriaFood: 39
Alternatives
WordPress
ChatFood
CloudWaitress
Square Point of Sale
Reviews
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What a GREAT delivery system
Reviewed on 2021/10/14
Pros
It capabilities to multi location and draw delivery areas are great. They offer lots a possibilities when setting up promotions and discounts. It is a no brainer if you are looking to set up a delivery system for your business
Cons
Would be great if they could offer more 3rd party integrations such as online payment systems.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Comprehensive review of GloriaFood from long-time partner
Reviewed on 2022/11/18
Despite the missing features and some quirks, I would rate my experience with GloriaFood as...
Despite the missing features and some quirks, I would rate my experience with GloriaFood as hands-down a very good experience. The addition of multiple tablet support, an accurate calculation of delivery fees, and a more flexible promotions template would make this the very best system in the world, in my opinion.
Pros
Menu builder, integration with third-party delivery dispatch systems, multi-lingual interface, easy to use by customers, easy to use by restaurant staff, mature product with large installed user base, ability to add ordering capability to existing website, Google Profile and business Facebook page, availability of free WordPress plugin if integrating the product into a WordPress website. Among the optional PAID features, the automatic payment system and the ability to create multiple promotional offers is very helpful.
Cons
Restaurant is limited to only one tablet (no ability to have one tablet at front of house and another tablet in the kitchen), unable to calculate accurate delivery fees based on actual driving distance (this is the #1 complaint from a majority of my clients). Certain promotions cannot be adequately defined with the available formula templates. For example, it is not possible to define a FIXED DOLLAR AMOUNT discount on delivery fees (only a percentage discount is allowed). While the support staff is sympathetic to those reporting "missing features", the reality is that the product roadmap is inflexible and I have had no success obtaining features that have been requested for almost five years.
Alternatives Considered
CloudWaitressReasons for Switching to GloriaFood
CloudWaitress actually offers more features than GloriaFood and at a very competitive price point. There were only two factors that made it a less-desirable solution for my purposes: 1) Their payment processing integrations were far more limited (CloudWaitress, being based in New Zealand, seems to be more concerned with providing support for payment processors common to their geography and do not support the primary payment processors in Canada) and 2) while their menu builder is actually far more feature-rich than that of GloriaFood, that extra capability comes with more complexity, so for the typical restaurant that does need all that extra functionality, it becomes more difficult to build and maintain menus with CloudWaitress.- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Major Loophole
Reviewed on 2023/03/08
Customer service is very scripted. Do not cater to specific problems.
Customer service is very scripted. Do not cater to specific problems.
Pros
Was easy to program menu items. Rest is average
Cons
Major loophole in online ordering. People can enter their address and then drop the pin to a different location(less or free delivery area) to avoid any relevant delivery charges. When asked to fix the loop they said its up to the clients. But its their system that allows it. significant money can be lost by any business. I am looking for alternative.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Lifesaver during the first and second Covid-19 Social Distancing in Vietnam
Reviewed on 2021/03/11
As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first...
As I mentioned GloriaFood helped our restaurant a lot. It was a surprise feature during the first social distancing campaign here. A competitors system went offline the first week and this GloriaFood system really helped. Right now we are using both this system and GrabFood. GrabFood may get more orders but per order, GloriaFood brings in higher revenue. Our loyal customers will use GloriaFood even though they know they can always get a good discount with GrabFood.
Pros
The software is easy to setup and implement with Facebook or website (WordPress in our case). We got it up and running just in time for the first social distancing which closed the restaurants except for deliveries. Customers were easily able to adapt to this app. Training the staff to use it was a breeze.
What is good about this software was the ability to add photos to each food item if needed. Our customers needed it.
The reports and heatmaps are another valuable asset to the this app as well. We can see exactly where we need to focus on our deliveries more.
Cons
Not related to the app but if a customer ordered via Facebook, then they tended to message us on whether we got their order or not. Other issues, if there was bad bandwidth, the restaurant would tend to blame me, rather than the bandwidth, if there were issues with the app.
One thing I would like to see are tabbed menus. Restaurants like the one I manage the IT for have many food items. A tabbed menu will be helpful.
Alternatives Considered
WordPressReasons for Switching to GloriaFood
The software boutique took forever to get a basic menu to delivery system ready. In the end, I chose GloriaFood because it was the easiest, and fastest, to set up.- Industry: Restaurants
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Life Saver
Reviewed on 2021/02/21
Great customer service, easy set up and maintenance, great functionality!
Great customer service, easy set up and maintenance, great functionality!
Pros
In this year of scrambling to adjust our business model in response to the Covid19 Pandemic the GloriaFood online ordering platform was a life saver. This platform allowed us to keep our business open and keep the hungry people fed while abiding by our local Covid19 mandates and best practices for due diligence in keeping our staff and customers safe. I'm excited to see how much it helps our efficiency in service this upcoming summer as we get back to a more normal business model!
Cons
I'm excited for updates to reporting offered as this company grows and expands. I would love to see reporting that showed a breakdown of menu items ordered so we can see what is selling and what is not week by week and at the end of the year. I would also love reporting that showed a breakdown of sales and tips on sales that was quicker to access (not requiring the exporting of a file to excel and manual formula entering to get totals for both daily).
Alternatives Considered
Toast POSReasons for Switching to GloriaFood
Gloria Food had what I needed and not a bunch of stuff I did not. Menu set up was easy and is easy to modify daily. Can't beat their pricing too!GloriaFood FAQs
Below are some frequently asked questions for GloriaFood.Q. What type of pricing plans does GloriaFood offer?
GloriaFood offers the following pricing plans:
- Starting from: R 145,00
- Pricing model: Free Version
- Free Trial: Available
GloriaFood is available for free. Optional paid services are available as follows: Sales Optimized Website: $9 per month Promotional Marketing: $19 per month Online Payment Processing: $29 per month Branded Mobile Apps: $59 per month
Q. Who are the typical users of GloriaFood?
GloriaFood has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000
Q. What languages does GloriaFood support?
GloriaFood supports the following languages:
Dutch, English, German, Italian, Norwegian, Portuguese, Spanish, Swedish
Q. Does GloriaFood support mobile devices?
GloriaFood supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does GloriaFood integrate with?
GloriaFood integrates with the following applications:
Checkmate, DinePlan, GetSwift, MobiPOS, Orderlord, Ordermark, SambaPOS, Shipday, Tookan, Track Vacation Rental PMS
Q. What level of support does GloriaFood offer?
GloriaFood offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Chat
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