Thread Legal

Legal case management solution

3,4 /5 (14 reviews) Write a Review!

Thread Legal Overview

What is Thread Legal?

Thread Legal, built on Microsoft Azure, is a cloud-based legal case management solution that helps law firms of all sizes manage contacts, appointments, workflows, and more. Supervisors can utilize the customization legal dashboard to gain visibility into tasks and employee productivity.

Thread Legal enables businesses to generate documents and automatically add details to fields, such as client names and addresses, on a centralized platform. Administrators can set up organizational hierarchy and permission rights, restricting specific users from accessing, editing, or deleting files and other information. It lets users conduct keyword searches across documents, spreadsheets, emails, calendars, or contact databases, to provide quick data access. The legal timekeeper feature lets users record time across all activities including client meetings and court appearances, ensuring precise calculation of billable hours.

Thread facilitates integration with third-party solutions, including Quickbooks and Xero, in order to streamline accounting operations across the organization. It lets users store and handle all personal data in compliance with General Data Protection Regulation (GDPR) policies and procedures.

Thread Legal Overview

Pricing

Starting from
€55,00/month

Pricing options

Free Trial
Subscription
Value for money

Thread is available across three pricing plans, outlined below. A 90-day free trial is also offered.
Basic: €55/month/user, paid monthly
Annual: €45/month/user, paid annually
Enterprise: Please contact eXpd8 directly for pricing information.


Thread Legal Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom
Supported Languages
English

Media

Thread Legal template designer
Thread Legal calendar
Thread Legal main dashboard
Thread Legal screenshot: Thread Legal template designer Thread Legal screenshot: Thread Legal calendar Thread Legal screenshot: Thread Legal main dashboard

Thread Legal Reviews

Thread Legal Reviews

Overall rating
3,4
/
5
Excellent
1

Very good
5

Average
7

Poor
0

Terrible
1

Value for Money
3,6
Features
3,4
Ease of Use
3,6
Customer Support
4
43% recommended this app
Marcin S.

Great and easy

Since the software is out of its puberty, it is all great.


Carmen R.

Thread overall

It is a good experience when it does not freeze and has all its functions.


Wendy L.

Excellent potential, but not there yet

It has definitely made our job a lot easier in many respects, however it is also very frustrating at times.


Anna M.

Good product

Very positive.


Mary M.

Thread Legal Software

I had lost some emails and was concerned about loss of data, and security


Marcin S.
Industry: Law Practice
Company size: 2-10 Employees

Great and easy

Used Daily for 1+ year
Reviewed on 2020/05/08
Review Source: Capterra

Since the software is out of its puberty, it is all great.

Pros

The fact that it is intuitive and very responsive. Also, the customer service is there when you need them and they are most helpful.

Cons

At the moment there is very little I don't like.

Response from eXpd8

Dear Marcin, thanks for leaving us such a wonderful review. We are thrilled that you are enjoying your Thread experience; our team will definitely be delighted to read what you wrote. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and please remember we are always here to help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Carmen R.
Industry: Law Practice
Company size: 2-10 Employees

Thread overall

Used Daily for 6-12 months
Reviewed on 2020/05/13
Review Source: Capterra

It is a good experience when it does not freeze and has all its functions.

Pros

I really like the home page where you can see the latest info on new emails on files, the files you recently used and the important website links. Templates are very useful and also the preview when you click on a file in activity and doing a brief.

Cons

Not being able to use the full functionality such as scanning post and assigning to file, not being able to use the email in thread to send and receive attachments without the worry of it not going out or going in the unassigned emails, not being able to rename and date an attachment before dragging it in the thread add on to the file. Customizing fields I found a bit tricky. Not being able to use the call option if a client rang and being on the file.

Response from eXpd8

Dear Carmen, thanks for leaving us such a wonderful review. We are thrilled that you are enjoying your Thread experience; our team will definitely be delighted to read what you wrote. You can indeed rename attachments and it's also possible to use the call option when working on a file, so I will be in touch to give you assistance with both functionalities in more detail. Talk to you soon - Barbara, Client Experience Consultant.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Wendy L.
Industry: Law Practice
Company size: 2-10 Employees

Excellent potential, but not there yet

Used Daily for 6-12 months
Reviewed on 2020/05/08
Review Source: Capterra

It has definitely made our job a lot easier in many respects, however it is also very frustrating at times.

Pros

Cloud-based and integrated with Office 365. Very easy to make templates. Developers are responsive to suggestions and many of ours have been implemented.

Cons

It's not at all intuitive so intensive training is necessary. There are numerous bugs and aspects of it regularly become unusable. Impossible to opt out of some "new features" that don't suit us. Visually it is quite unattractive. No mobile app and its mobile website is very difficult to work with.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Anna M.
Industry: Law Practice
Company size: 2-10 Employees

Good product

Used Daily for 1+ year
Reviewed on 2020/05/22
Review Source: Capterra

Very positive.

Pros

We started using Thread in the office in March 2020. It helped us to improve our case management and allowed us to switch ti remote work if needed. It was crucial in light of Covid19 pandemics as we could continue our work smoothly. It is also very helpful to have an access to all files while in court on during the business trip without the need of taking heavy paper files with you. It is a very good all-in-one tool for case management, outlook, calendar and tasks. It has a nice and easy to navigate interface and most of the functions are very intuitive and can be operated after no or very little training. We see a lot of improvement in the last year so i look forward for next upgrades.

Cons

There are still few bugs showing one and again which are being taken care of the IT support team. It does not work well on Linux

Response from eXpd8

Dear Anna, thanks for leaving us such a wonderful review. We are thrilled that you are enjoying your Thread experience; our team will definitely be delighted to read what you wrote. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and please remember we are always here to help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Mary M.
Industry: Law Practice
Company size: 2-10 Employees

Thread Legal Software

Used Daily for 1-5 months
Reviewed on 2020/05/08
Review Source: Capterra

I had lost some emails and was concerned about loss of data, and security

Pros

It is relatively early days for me, but I like the security of knowing that my files are backed up in the cloud and that I can access them everywhere on my phone. I see that the more information that is fed into the system, the better it performs. When the information is there, it does make creating documents quite fast and easy

Cons

I am using the system less than 6 months, and at present, there remains a temptation for speed to simply use my old system, which did rely on copying over precedent letters etc. That is faster in the moment. I do understand that will improve by sticking with it. Creating templates I find to be a bit fiddly, and the categories for contacts are a bit limited in some respects - a common one required for Irish legal practitioners would be an engineer or architect and I have to use consultant as the category, because there is no appropriate option

Response from eXpd8

Dear Mary, thanks for leaving us such a wonderful review. We are thrilled that you are enjoying your Thread experience; our team will definitely be delighted to read what you wrote. As advised, it is indeed possible to add any contact type you wish (via Admin Settings in Thread) and if there is anything else like this you need assistance with, please don't hesitate to let us know. Thanks again for your kind words.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
6,7/10
Based on 14 user ratings
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Thread Legal Pricing

Thread Legal Pricing

Starting from
€55,00/month
Free Trial
Subscription
Value for money

Thread is available across three pricing plans, outlined below. A 90-day free trial is also offered.
Basic: €55/month/user, paid monthly
Annual: €45/month/user, paid annually
Enterprise: Please contact eXpd8 directly for pricing information.

Thread is available across three pricing plans, outlined below. A 90-day free trial is also offered.
Basic: €55/month/user, paid monthly
Annual: €45/month/user, paid annually
Enterprise: Please contact eXpd8 directly for pricing information.

Value for Money
3,6/5
Based on 14 user ratings
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Thread Legal Features

Thread Legal Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
3,4/5
Based on 14 user ratings
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Categories

Additional information for Thread Legal

Additional information for Thread Legal

Key features of Thread Legal

  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Document Management
  • Expense Tracking
  • Task Management

Thread Legal FAQs

Thread Legal FAQs

Below are some frequently asked questions for Thread Legal.

Q. What type of pricing plans does Thread Legal offer?

Thread Legal offers the following pricing plans:

Starting from: €55,00/month

Pricing model: Subscription

Free Trial: Available

Thread is available across three pricing plans, outlined below. A 90-day free trial is also offered. Basic: €55/month/user, paid monthly Annual: €45/month/user, paid annually Enterprise: Please contact eXpd8 directly for pricing information.

Q. What are the main features of Thread Legal?

Thread Legal offers the following features:

  • Billing & Invoicing
  • Calendar Management
  • Client Management
  • Document Management
  • Expense Tracking
  • Task Management

Q. Who are the typical users of Thread Legal?

Thread Legal has the following typical customers:

Small Business, Large Enterprises, Non Profit, Freelancers, Mid Size Business

Q. What languages does Thread Legal support?

Thread Legal supports the following languages:

English

Q. What type of pricing plans does Thread Legal offer?

Thread Legal has the following pricing plans:

Subscription

Q. Does Thread Legal support mobile devices?

We do not have any information about what devices Thread Legal supports

Q. What other apps does Thread Legal integrate with?

Thread Legal integrates with the following applications:

Microsoft 365, Microsoft Azure, Microsoft Outlook, QuickBooks Online Advanced, Xero

Q. What level of support does Thread Legal offer?

Thread Legal offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials