About OptimumHQ

OptimumHQ is a SaaS solution that helps organizations of all sizes streamline the entire business process management lifecycle, from planning to improvement. It enables users to manage operations such as accounting, inventory tracking, budgeting, payroll, and more.

OptimumHQ's human resources module automates all workflows related to recruitment, appraisals, leave management, on-boarding, and employee reviews. It allows businesses to create white-label websites with custom logos, colors, domains, forms, and fields. It comes with a separate client portal, which lets end-users access essential information on a unified platform. Plus, administrators can grant role-based permissions and access rights to ensure secure distribution of information amongst users.

OptimumHQ comes with an application programming interface (API), which enables businesses to integrate the system with several third-party applications. It lets users set up online help desks or discussion forums, publish blogs, and initiate live chats, in order to help improve communication and collaboration activities across the organization.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Images

OptimumHQ reports
OptimumHQ analytics dashboard
OptimumHQ create new dataset
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OptimumHQ video
OptimumHQ screenshot: OptimumHQ reports OptimumHQ screenshot: OptimumHQ analytics dashboard OptimumHQ screenshot: OptimumHQ create new dataset

Features

Total features of OptimumHQ: 74

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Dashboard
  • Approval Process Control
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Automation
  • Business Process Control
  • CRM
  • Calendar Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Collaborative Development
  • Communication Management
  • Compatibility Testing
  • Compliance Tracking
  • Contact Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Data Aggregation and Publishing
  • Data Modeling
  • Deployment Management
  • Document Management
  • Email Marketing
  • Employee Management
  • Employee Onboarding
  • Financial Management
  • Forms Management
  • Forum / Discussion Board
  • Graphical Workflow Editor
  • HR Management
  • Help Desk Management
  • Integrated Development Environment
  • Integrations Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Iteration Management
  • Leave Tracking
  • Lifecycle Management
  • Marketing Automation
  • Mobile Access
  • No-Code
  • Performance Appraisal
  • Point of Sale (POS)
  • Pre-built Templates
  • Project Planning
  • Purchasing & Receiving
  • Recruitment Management
  • Reporting/Analytics
  • Requirements Management
  • Resource Management
  • Role-Based Permissions
  • Sales Reports
  • Scheduling
  • Source Control
  • Subscription Management
  • Task Management
  • Templates
  • Third Party Integrations
  • Time & Expense Tracking
  • Training Management
  • User Management
  • Vendor Management
  • Visual Modeling
  • Web/Mobile App Development
  • Workflow Configuration
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

4,9 /5
(16)
Value for Money
5/5
Features
4,9/5
Ease of Use
4,5/5
Customer Support
4,9/5

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Showing 5 reviews of 16
Lance S.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This platform has allowed me to admin sites for clients quicker and easier than hand coding.

Reviewed on 2018/07/25

Speed! I can build an administrative site in 50% of the time it previously took and making changes...

Speed! I can build an administrative site in 50% of the time it previously took and making changes is a LOT easier than it used to be when creating a hand-coded admin site and a standard database.

Pros

Building workflows allow me to quickly get a client up and running in a fully functioning admin site. And Full featured API allows me to connect data from client's Optimum instance to their custom build publically facing front ends.

The Optimum team is fast to address issues, help with my understanding and implement new features.

Cons

The learning curve is a bit steep but after working with Optimum for 2+ yrs and have watched the learning curve decline as Optimum improves their system.

Kateri B.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Optimum: The One Stop Shop

Reviewed on 2019/03/25

Our process was scattered and we had information in different applications all over the place. This...

Our process was scattered and we had information in different applications all over the place. This was a huge headache which took up a lot of time, resources, and energy. This also led to a lot of inaccurate work and no one being held accountable. Optimum became a place where we could store all that information and create a process workflow all in one place. We were able to customize it to fit our needs. More and more things came up as we integrated into the system, and Optimum kept up, showing us how they could incorporate all our asks into one single place. This process took time and there were definite growing pains. With the help of Optimum's account manager, CSR, we were able to streamline all our needs into one place. He was available whenever we needed him and was able to convey the priorities, pains, and ideas of Rovia to Optimum. CSR really works with us to ensure we are satisfied with the final product.

Pros

Optimum really helped us to streamline our processes. They listened to what we needed and built a workflow that was fluid and user-friendly. Each part of the process and all changes made are documented within the system so that everyone can be held accountable and we can ensure accuracy. We know our data is safe, secure, and readable! We can pull all kinds of reports which gives better transparency to our executives.

Cons

Sometimes it felt like you needed to have someone who was technically trained on your team to fully understand how certain functionality worked, especially when it comes to formulas.

Tracey S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

workflow

Reviewed on 2020/03/11

Pros

Hi,
This software is amazing, you can build , create and enhance as you move through your needs.
I have been amazed at the customer service and talent that supports us on every level.
I have used this tool from workflow, tech support tickets, and scheduling.

Cons

learning more capabilities as this tool can do just about everything I need.
Con would be it's not sold on how great it is.

Rob B.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Platform

Reviewed on 2020/03/06

great technology and incredible customer service when we have issues or questions

great technology and incredible customer service when we have issues or questions

Pros

All the features optimum provides allowing our business to be ahead of the competition with flexibility to add features and offering a positive user experience

Cons

nothing we can point out as after 6 years of using the different optimum applications we have found no limitations

Theo S.
Overall rating
  • Industry: Computer Networking
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifying the Application Maze

Reviewed on 2020/03/11

The integration with our payment system was seamless and the staff recognized what was important to...

The integration with our payment system was seamless and the staff recognized what was important to us and made sure our pain points were defined and resolved.

Pros

The team at Optimum HQ really listened to our needs and designed a solution for us that was exactly what we wanted. In addition, we were trained enough to help ourselves in reporting and other portions of the application. We don't have to rely on OptimumHQ to do everything for us. This has saved us both time and money.

Cons

The con I have is not necessarily from Optimum HQ. We have weak data lines and may become a problem for us to access Optimum. As a solution, we are installing redundant data lines to keep us productive.

Showing 5 reviews of 16 Read all reviews

OptimumHQ FAQs

Below are some frequently asked questions for OptimumHQ.

OptimumHQ offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

OptimumHQ is offered across four pricing plans: Basic, Business, Premium, Enterprise/ERP. Pricing starts at $20/user/month and scales with each tier, outlined below: Basic: $20/user/month, billed annually Business: $40/user/month (billed annually) Premium: $80/user/month (billed annually) Enterprise/ERP: Please contact OptimumHQ directly for pricing details.

We do not have any information about OptimumHQ features

OptimumHQ has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages OptimumHQ supports

OptimumHQ supports the following devices:

We do not have any information about what integrations OptimumHQ has

OptimumHQ offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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