Appian

Cloud-based vehicle routing & scheduling software

4,5 /5 (13 reviews) Write a Review!

Appian Overview

What is Appian?

Appian is a cloud-based vehicle routing and scheduling software designed for businesses in logistics, postal, utilities, construction, food service, and oil & gas sectors. It helps organizations manage the entire transportation workflow, from route planning to delivery.

The application enables supervisors to create route schedules with suitable delivery time windows, analyze existing freight networks, and identify optimal journeys using what-if scenarios. Businesses can use Appian to calculate the required number of drivers and vehicles for a fleet and conduct shared fleet analysis to identify cost savings opportunities. It also allows administrators to handle daily orders, manage placements of new stops, and make real-time capacity changes for orders placed at a short notice.

Using Appian’s two-way mobile connectivity, supervisors can send dispatch routes and latest updates to drivers and collect delivery confirmation through signature or image capturing capabilities. Managers can track vehicle locations, monitor trip progress, check live weather or traffic conditions, and provide shipment updates to customers. The software also helps stakeholders analyze the utilization of resources, compare performance of planned with actual delivery, and measure route profitability through KPIs.

Appian Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Value for money

Please contact Trimble for pricing details


Appian Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Appian routing
Appian screenshot: Appian routing

Appian Reviews

Appian Reviews

Overall rating
4,5
/
5
Excellent
7

Very good
6

Average
0

Poor
0

Terrible
0

Value for Money
4,3
Features
4,5
Ease of Use
4,2
Customer Support
4,3
100% recommended this app
Michael B.

Appian

Once set up it did all that was promised and more


Daniel M.

Review

the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on.


Melissa E.

Direct Route / Resource Pro


Calvin J.

Great for easing dispatch scheduling


Stuart F.

Appian For Medosweet Farms


Michael B.
Industry: Building Materials
Company size: 5 001-10 000 Employees

Appian

Used Daily for 2+ years
Reviewed on 2020/07/22
Review Source: Capterra

Once set up it did all that was promised and more

Pros

Appian has been a very good tool for my company.

Cons

All good, nothing to complain about. As with all tools it took time to adjust.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Daniel M.
Industry: Textiles
Company size: 1 001-5 000 Employees

Review

Used Daily for 2+ years
Reviewed on 2020/07/09
Review Source: Capterra

the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on.

Pros

That they were able to adapt it to you business model. what we do is not your traditional delivery cycle and they were able to adapt the program to make it work for us. it has been very helpful since. for the most part it is easy to use.

Cons

there are little features i would like to see added to the software which would make it faster and easier and i have been told it is being worked on so this is good. i look forward to getting them installed.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Melissa E.
Industry: Logistics & Supply Chain
Company size: 5 001-10 000 Employees

Direct Route / Resource Pro

Used Monthly for 2+ years
Reviewed on 2020/07/13
Review Source: Capterra

Pros

It's great for dedicated fleets or private fleets.

Cons

Some of the inconsistencies between what we were told it does vs. what it actually does.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Calvin J.
Industry: Transportation/Trucking/Railroad
Company size: 201-500 Employees

Great for easing dispatch scheduling

Used Daily for 2+ years
Reviewed on 2020/08/03
Review Source: Capterra

Pros

I love the ability to foresee driver hours in advance. that give me the flexibility to even the loads among drivers.

Cons

I feel Resource Pro could be more user friendly. it is currently a ton of steps to learn to use it properly.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Stuart F.
Industry: Food & Beverages
Company size: 51-200 Employees

Appian For Medosweet Farms

Used Daily for 2+ years
Reviewed on 2020/07/24
Review Source: Capterra

Pros

The product is simple to use and shows immediate results and impact of the choices made while routing.
The interface can be customized to best fit your configuration. Drivers love the DR Track website.

Cons

There are some aspects that feel a little bit clunky and requires too many key strokes, but the product as a whole seems to have very little issues so far.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,7/10
Based on 13 user ratings
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Appian Pricing

Appian Pricing

Starting from
N/A
Free Trial
Value for money

Please contact Trimble for pricing details

Please contact Trimble for pricing details

Value for Money
4,3/5
Based on 13 user ratings
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Appian Features

Appian Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Delivery Tracking
Dispatch Management
GPS
Location Tracking
Order Management
Order Tracking
Real Time Data
Real Time Monitoring
Real Time Updates
Reporting & Statistics
Route Management
Route Optimization
Shipping Management
Status Tracking
Third Party Integration
Transportation Management
Features
4,5/5
Based on 13 user ratings
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Categories

Additional information for Appian

Additional information for Appian

Key features of Appian

  • Dispatch Management
  • Employee Management
  • Inventory Management
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Routing
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Territory Management
  • Transportation Management
  • Work Order Management

Appian FAQs

Appian FAQs

Below are some frequently asked questions for Appian.

Q. What type of pricing plans does Appian offer?

Appian offers the following pricing plans:

Free Trial: Not Available

Please contact Trimble for pricing details

Q. What are the main features of Appian?

Appian offers the following features:

  • Dispatch Management
  • Employee Management
  • Inventory Management
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Routing
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Territory Management
  • Transportation Management
  • Work Order Management

Q. Who are the typical users of Appian?

Appian has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Appian support?

Appian supports the following languages:

English

Q. What type of pricing plans does Appian offer?

We do not have any information about what Appian pricing plans

Q. Does Appian support mobile devices?

We do not have any information about what devices Appian supports

Q. What other apps does Appian integrate with?

Appian integrates with the following applications:

Okta

Q. What level of support does Appian offer?

Appian offers the following support options:

Phone Support, FAQs, Knowledge Base, Online Support