About Appian

Appian is a cloud-based vehicle routing and scheduling software designed for businesses in logistics, postal, utilities, construction, food service, and oil & gas sectors. It helps organizations manage the entire transportation workflow, from route planning to delivery.

The application enables supervisors to create route schedules with suitable delivery time windows, analyze existing freight networks, and identify optimal journeys using what-if scenarios. Businesses can use Appian to calculate the required number of drivers and vehicles for a fleet and conduct shared fleet analysis to identify cost savings opportunities. It also allows administrators to handle daily orders, manage placements of new stops, and make real-time capacity changes for orders placed at a short notice.

Using Appian’s two-way mobile connectivity, supervisors can send dispatch routes and latest updates to drivers and collect delivery confirmation through signature or image capturing capabilities. Managers can track vehicle locations, monitor trip progress, check live weather or traffic conditions, and provide shipment updates to customers. The software also helps stakeholders analyze the utilization of resources, compare performance of planned with actual delivery, and measure route profitability through KPIs.

Devices

Business size

S M L

Images

Appian routing
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Appian screenshot: Appian routing

Features

Total features of Appian: 49

  • "What If" Scenarios
  • 3PL Management
  • API
  • Alerts/Notifications
  • Asset Tracking
  • Audit Management
  • Barcoding/RFID
  • CRM
  • Customer Portal
  • Delivery Tracking
  • Dispatch Management
  • Driver ETA
  • Driver Management
  • Electronic Signature
  • Employee Management
  • Fleet Management
  • For Courier Services
  • For Freight
  • For Restaurants
  • GPS
  • Historical Reporting
  • Inventory Management
  • Mileage Tracking
  • Mobile Signature Capture
  • Mobile Tracking
  • Order Management
  • Order Processing
  • Order Tracking
  • People Tracking
  • Performance Metrics
  • Price / Margin Management
  • Progress Tracking
  • Purchase Order Management
  • Real Time Monitoring
  • Real Time Notifications
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Route History
  • Route Management
  • Route Optimization
  • Routing
  • Scheduling
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Territory Management
  • Transportation Management
  • Vehicle Tracking
  • Work Order Management

Alternatives

Route4Me

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Elite EXTRA

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Elite EXTRA is a Last Mile Delivery management solution designed to help businesses of all sizes plan and streamline...

Dispatch Science

5
#3 Alternative to Appian
Dispatch Science is a disruptive Delivery Management System for shippers, transporters, and couriers. Dispatch Science...

Track-POD

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#4 Alternative to Appian
Track-POD is a cloud-based fleet solution for route optimization that utilizes Artificial Intelligence technology, GPS...

Reviews

Overall rating

4,5 /5
(13)
Value for Money
4,3/5
Features
4,5/5
Ease of Use
4,2/5
Customer Support
4,3/5

Already have Appian?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 13
Michael B.
Overall rating
  • Industry: Building Materials
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Appian

Reviewed on 2020/07/22

Once set up it did all that was promised and more

Once set up it did all that was promised and more

Pros

Appian has been a very good tool for my company.

Cons

All good, nothing to complain about. As with all tools it took time to adjust.

Daniel M.
Overall rating
  • Industry: Textiles
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review

Reviewed on 2020/07/09

the program has been very helpful and highlighting where our delivery inefficiencies are and...

the program has been very helpful and highlighting where our delivery inefficiencies are and providing us the tools to mitigate them. Provides a great visual representation of customer layout across the map which also highlights potential areas to focus sales on.

Pros

That they were able to adapt it to you business model. what we do is not your traditional delivery cycle and they were able to adapt the program to make it work for us. it has been very helpful since. for the most part it is easy to use.

Cons

there are little features i would like to see added to the software which would make it faster and easier and i have been told it is being worked on so this is good. i look forward to getting them installed.

Melissa E.
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 5 001-10 000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Direct Route / Resource Pro

Reviewed on 2020/07/13

Pros

It's great for dedicated fleets or private fleets.

Cons

Some of the inconsistencies between what we were told it does vs. what it actually does.

Stuart F.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Appian For Medosweet Farms

Reviewed on 2020/07/24

Pros

The product is simple to use and shows immediate results and impact of the choices made while routing.
The interface can be customized to best fit your configuration. Drivers love the DR Track website.

Cons

There are some aspects that feel a little bit clunky and requires too many key strokes, but the product as a whole seems to have very little issues so far.

Calvin J.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for easing dispatch scheduling

Reviewed on 2020/08/03

Pros

I love the ability to foresee driver hours in advance. that give me the flexibility to even the loads among drivers.

Cons

I feel Resource Pro could be more user friendly. it is currently a ton of steps to learn to use it properly.

Showing 5 reviews of 13 Read all reviews

Appian FAQs

Below are some frequently asked questions for Appian.

Appian offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Please contact Trimble for pricing details

We do not have any information about Appian features

Appian has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Appian supports

Appian supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Appian integrates with the following applications:

Okta

Appian offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Appian.