About Proclaim

Proclaim is a cloud-based and on-premise software that helps law firms manage document creation, accounting, billing, and customer relationship management, among other processes. It offers a cost budgeting module, which lets professionals color-code budget elements and set cost alerts for specific cases.

With the time recording functionality, businesses can automatically capture time spent on every activity and bill clients based on defined criteria. It includes a legal accounting solution, which enables attorneys to streamline the entire financial lifecycle, from managing nominal, purchase, or deposit account ledgers to designing white-label checks or printing VAT return forms. The platform also offers a matter management tool, which allows firms to store client and case information in compliance with COLP and COFA standards.

Proclaim streamlines Lasting Power of Attorney (LPA) and Enduring Power of Attorney (EPA) processes by automatically populating information in forms, sorting attorneys based on criteria of expertise, publishing selected data to websites for clients, and more. The solution can be used for debt recovery, accident management, personal injury, and probate work, among other legal requirements.

Devices

Business size

S M L

Features

Total features of Proclaim: 47

  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Audit Trail
  • Bank Reconciliation
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Cash Management
  • Categorisation/Grouping
  • Check Processing
  • Claims Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conflict Management
  • Contact Management
  • Contract/License Management
  • Customer Accounts
  • Data Storage Management
  • Docket Management
  • Document Generation
  • Document Management
  • Email Management
  • Expense Tracking
  • Financial Management
  • Forms Management
  • General Ledger
  • HR Management
  • Legal Case Management
  • Live Chat
  • Payments Disbursement
  • Records Management
  • Recurring/Subscription Billing
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Task Management
  • Time Tracking
  • Timer

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Reviews

Overall rating

3,3 /5
(3)
Value for Money
2,7/5
Features
3,7/5
Ease of Use
3,3/5
Customer Support
2,3/5

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Showing 5 reviews of 3
Spencer C.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Church for All People

Reviewed on 2020/12/04

Solving online live streaming issues with ease and making church available for all.

Solving online live streaming issues with ease and making church available for all.

Pros

This software is most accessible for churches including preparing worship slides, teaching material and updates. Ease of use, font and format features make this software excellent.

Cons

At times the downloading content in the app doesn’t always connect my presentation but overall this is a good resource.

Verified Reviewer
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Very disappointed with the software

Reviewed on 2019/01/09

I regret changing to this product. The whole process has been unnecessarily complicated, arduous...

I regret changing to this product. The whole process has been unnecessarily complicated, arduous and stressful.

Pros

The functionality of the software is good. It has a huge amount of capability. The workflows are good, but you have to work out where to put the data for it really work properly. The Report on Title functionality within the Conveyancing module is probably one of its best features.

Cons

The customer support is dreadful. You frequently have to wait days if not weeks for issues to be resolved. Even then you find the job has not been completed. They also do not communicate internally at all.

Every time you want to improve the software to make it more suited to your firm's needs it is incredibly expensive. It makes you question what you actually pay the support for.

You have to update your forms manually yourself.

This software is allegedly suitable for firms of all shapes and sizes. However, unless you are a large firm with a large budget with an IT department who can make the relevant updates, avoid it!

The accounts package is overly complicated especially compared to modern software like Xero.

Paul W.
Overall rating
  • Industry: Law Practice
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Becoming disillusioned

Reviewed on 2021/03/22

Excellent, at first, but has become increasingly disappointing and exploitative of a client base...

Excellent, at first, but has become increasingly disappointing and exploitative of a client base that cannot easily switch case management systems without a great deal of expense and time. I feel I am stuck with a company that knows I will find it difficult to move on and intends to exploit that position by squeezing as much cash out of me for support fees, whilst reducing the support it provides.

Pros

It provided a groundbreaking case management system for solicitors companies of all sizes. I have used it almost since the product came on the market. It works and provides efficiencies across a number of areas of legal practice, not restricted to the law, put to matters such as account/finance/practice management

Cons

It is complicated to adapt and requires programming skills from a staff member, Or a specialist employee/IT technician with knowledge of pro claim. There appear to be better solutions on the market which are easier to use, which also provide better value. Proclaim requires a monthly support fee which is extremely expensive and has been ramping up without justification year after year, whilst at the same time reducing the level of support provided by Eclipse

Proclaim FAQs

Below are some frequently asked questions for Proclaim.

Proclaim offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Not Available

Please contact Eclipse Legal Systems directly for pricing information.

We do not have any information about Proclaim features

Proclaim has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Proclaim supports

Proclaim supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Proclaim integrates with the following applications:

Microsoft 365, Microsoft Outlook

Proclaim offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Proclaim.