About ALB

ALB is a cloud-based legal practice and case management solution that uses fully integrated GDPR-compliant marketing tools and 24/7 legal services. ALB's centralized system and fully integrated tools allow businesses to streamline legal operations and help reduce inefficiencies and risks such as user errors or non-compliance. Features include a centralized matter and client database, secure document manager, dynamic time recording, matter tracking, task and appointment management, full text search engine, digital shredder, compliance support and a client self-service portal.

With ALB, law firms can manage all matters and client information in one place using a single integrated database to deliver accurate records and maintain account compliance. ALB also manages all legal documents in one accessible place and is able to maintain different versions using version controls. Professionals can keep data up-to-date by identifying duplicate information and merging multiple records using ALB's clean-up tools.

For improved communication between clients and law firms, ALB allows clients and other third parties to track case progression and important case updates using a 24/7 client self-service portal. Clients can also receive online quotes and push these quotes into ALB's system. ALB is compatible with mobile devices and allows users to record time on-the-go or access key matter information such as appointments, notes, and disbursements from anywhere.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ALB

Devices

Business size

S M L

Markets

United Kingdom

Supported Languages

Not provided by vendor

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ALB

Images

ALB Software - ALB Mobile - Financials
ALB Software - ALB Mobile - Menu
ALB Software - Mobile - Time Entries
ALB Software - Document History
ALB Software - Overview Dashboard
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ALB Software - ALB Mobile - Financials ALB Software - ALB Mobile - Menu ALB Software - Mobile - Time Entries ALB Software - Document History ALB Software - Overview Dashboard

Features

Total features of ALB: 29

  • Access Controls/Permissions
  • Accounting
  • Alerts/Notifications
  • Automatic Billing
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Conflict Management
  • Contract/License Management
  • Docket Management
  • Document Generation
  • Document Management
  • Document Storage
  • Email Management
  • Expense Tracking
  • Full Text Search
  • Legal Case Management
  • Reporting & Statistics
  • Search/Filter
  • Task Management
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting

Alternatives

Clio

4,7
#1 Alternative to ALB
Clio is the leading cloud-based legal practice management solution that lets you manage your law firm from anywhere....

CosmoLex

4,7
#2 Alternative to ALB
CosmoLex is the ONLY Cloud-based, all-in-one practice management, billing, AND accounting system (No QuickBooks...

App4Legal

4,7
#3 Alternative to ALB
App4Legal is a fully integrated and mobile optimized law practice management solution designed for use by law firms,...

CaseLoad

0
#4 Alternative to ALB
CaseLoad is a fully integrated legal case management and legal accounting system built for modern law firms operating...

Reviews

Overall rating

4,7 /5
(3)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
5/5
Customer Support
4,7/5

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Showing 3 reviews of 3
Grant S.
Overall rating
  • Industry: Legal Services
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ALB Case Management

Reviewed on 2021/04/23

We moved from Videss to ALB in 2017. The transition was very straight forward and ALB were on hand...

We moved from Videss to ALB in 2017. The transition was very straight forward and ALB were on hand the entire time to help with the process including floor walking on the day of the switch to help with any final issues. ALB provided training to all staff which took a considerable length of time. Advanced and the firm were keen to get everything up and running but at the same time cautious to make sure everything was completed properly as a failed roll-out could have proven costly.

Pros

ALB continues to develop it’s PMS to stay up-to-date with modern practices, it has also recently made commercial acquisitions to strengthen its market position. Old PMS systems are hard to develop and therefore changes are rarely made if at all. ALB has low-code workflows that can be developed in house (as we do) or under projects via ALB. We try to maximise efficiencies wherever possible and a few that spring to mind are pdfDocs integration, meaning paperless files are possible. Advanced Digital dictation, which has lowered our digital dictation spend and is currently being developed for seamless integration and OverVu, which provides a very easy to use dashboard to give our subject-matter-experts instant financial reporting information.

From a third party supplier point of view a big benefit is that rather than the need to run a PMS system from one vendor, conveyancing from another, private client from another ALB has modules and workflows available to you together with all the core elements you would expect; time recording, finance ledgers, diary etc.

We have also found ALB to be very open to collaboration and feedback, we have been fortunate enough to be early adopters on a number of products and helped shape the final release on these.

Cons

There will always be compromises as with any software and I would expect better reporting within the product itself, rather than having to purchase an ‘add-on’; especially from a company where data is their currency! However the primary purpose of a PMS is to make the process of providing legal services to clients quick and efficient and it does this.

Adrian B.
Overall rating
  • Industry: Legal Services
  • Company size: 201-500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great PMS and Case management software including Legal Aid

Reviewed on 2021/03/31

It took a considerable length of time to get the software ready and installed for deployment. 2+...

It took a considerable length of time to get the software ready and installed for deployment. 2+ years in our case for first making contact. In fairness to Advanced, we were in a position where we could wait and take our time. As a result we wanted the product to be 'just so' for our needs. We worked with Advanced to make it happen. Had there been more urgency and a willingness on our side to make a few more compromises this could undoubtedly have been faster. Advanced were of course keen to get us up and running but equally cautious on our behalf; no-one benefits from a failed PMS rollout.

Pros

ALB brought us up to date with modern processes. The old system was hard to develop workflows to the extent that changes were seldom made. The Document History aspect, especially now that we have taken the pdfDocs integration means running paperless files is possible. Print volumes are drastically lower.

Perhaps the biggest benefit is that it is a true one-stop-shop for a legal firm with a variety of needs. We have no need to run a PMS system from one vendor, conveyancing from another, family another... then think about layering Legal Aid.

It has all you need built in right out of the box with all the core features you'd expect; Client Matter Inception process, Time Recording, Diary, Customisable Workflow modules, Billing etc. Then there's all the extra modules which other products don't necessarily have; Wills and Deeds databases, Purchase Ledger (Accounts and Cashiers love everything to do with the accounts side), Laserform Integration, pdfDocs integration, OverVu integration for easy reporting.

Cons

Inevitably there will be compromises as with any piece of software. Especially one that covers off so many angles. The development tools could be stronger, the way addresses are handled seems to me to be overly complex. Having said that though, the software's primary purpose is to help Fee Earners and support staff provide services to clients and it does this admirably. You can't expect Visual Studio. I've seen users make a mess of the simplest of address databases with strong training provided so it might not be to my taste but I imagine they didn't develop it for fun.

My biggest gripe with the software is that some errors look severe. Other software would trap them in a more gentle manner. However, users quickly adjust to this and Advanced do some very clear monitoring to reduce them as the product mores forward.

Andrew P.
Overall rating
  • Industry: Law Practice
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

ALB platform

Reviewed on 2019/11/20

Pros

ALB is a platform with continual development, backed by a strong company with the vision, resources and commitment to deliver. ALB provides us with all the tools we need to deliver our services smoothly and efficiently.

Cons

Takes time and effort to make full use of ALB workflows and reporting

ALB FAQs

Below are some frequently asked questions for ALB.

ALB offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Please contact ALB directly for pricing information.

ALB has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages ALB supports

ALB supports the following devices:

ALB integrates with the following applications:

Dynamics 365 Business Central, Microsoft 365

ALB offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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