LegalServer

Legal management solution for case handling & collaboration

4,3 /5 (4 reviews) Write a Review!

LegalServer Overview

What is LegalServer?

LegalServer is a legal case management platform that enables legal aids, public defendants, and city and county law departments to streamline administrative operations and facilitate collaboration across the organization. Using the client intake module, managers can conduct pre-eligibility checks for applicants and store customer records in a centralized database. Lawyers can manage caseloads, measure goals, outcomes, or financial benefits, and track case activities.

Firms can use LegalServer’s timekeeping module to track and maintain time logs of clients, pro bono advocates, contract attorneys, and more. Managers can generate customizable reports in various output formats including tabular data, summations, data visualizations, multi-level crosstab reports, and CSV or Excel format. It allows users to schedule upcoming appointments, tasks, and deadlines on a calendar and receive automated reminders before events.

Businesses can organize forms, templates, and documents using multiple folders, manage pro bono activities, and streamline client interactions via emails, SMS, notes, and internal web-messaging. Other features of LegalServer include campaign management, immigration forms, data import/export, payroll processing, billing, access control, and more.

LegalServer Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact LegalServer for pricing information.


LegalServer Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

LegalServer case documents
LegalServer pre-eligibility checks
LegalServer analytics
LegalServer immigration forms
LegalServer video LegalServer screenshot: LegalServer case documents LegalServer screenshot: LegalServer pre-eligibility checks LegalServer screenshot: LegalServer analytics LegalServer screenshot: LegalServer immigration forms

LegalServer Reviews

LegalServer Reviews

Overall rating
4,3
/
5
Excellent
2

Very good
1

Average
1

Poor
0

Terrible
0

Value for Money
1
Features
4
Ease of Use
4,5
Customer Support
3
75% recommended this app
Christopher J.

LegalServer is Powerful, Flexible, and Easy to Learn

My experience has been excellent. LegalServer feels more like a part of the civil legal aid delivery system than a vendor.


Vivian H.

LegalServer Rocks!


Pablo A.

LegalServer

Very poor experience. If you want to spend money on a fancy website, then purchase LegalServer.
It will be easy for you to create reports with any other tool .
Please check Kemps Case Management. It is cheap, easy to learn, very well design and with real customer support. The database is yours and you can put together any reports with simple tools like MS Access.
Please stay away from this people. They just want your money. No worth it at all.


James S.

Basic but Effective

LS has most of the features you would expect to see, but some of them could be executed better (calendar, messaging, file navigation, etc). The software uses a lot of drop-down triangles/arrows, which feels outdated and clunky. It has a couple of nice features such as each case getting its own email address so you CC anything and it imports it directly. It is overall a solid program with a few quirks/frustrations.


Christopher J.
Industry: Legal Services
Company size: 11-50 Employees

LegalServer is Powerful, Flexible, and Easy to Learn

Used Daily for 2+ years
Reviewed on 2018/09/04
Review Source: Capterra

My experience has been excellent. LegalServer feels more like a part of the civil legal aid delivery system than a vendor.

Pros

The fact that LegalServer is cloud-based is central to its value to my statewide civil legal aid practice. As one the first case management systems that was cloud-based and the first to do so in a robust, feature-rich way, the LegalServer team has many years of expertise. They are also committed to the legal aid mission and invested in helping our organizations become more efficient and effective. That is a big deal because it translates to the vendor actually listening and adapting to our needs -- and our clients' needs -- when it comes to new development or customization. Despite having every feature we need, LegalServer is not difficult to learn or master. We regularly onboard new staff and volunteers without heavy investments in training. We have also been able to easily transition staff who are experienced in other systems, including old school paper file systems. It is also easy to administer and customize in-house to meet your specific needs. In our state, virtually all civil legal aid organizations use LegalServer, magnifying its potential for advocates, developing valuable data, and increasing efficiency for users and clients. Case transfers from one organization to another are simple and save clients time and inconvenience.

Cons

I have been a customer for over ten years and don't have any "cons." LegalServer consistently seems to be ahead of any concerns I might have and rolls out regular updates. When we have had any need to change or add anything, we have either been able to configure it easily ourselves or with some assistance from LegalServer.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Vivian H.
Industry: Legal Services
Company size: 51-200 Employees

LegalServer Rocks!

Used Daily for 2+ years
Reviewed on 2018/08/30
Review Source: Capterra

Pros

LegalServer is very customizable and easy to use. This is important for my nonprofit organization because we can adapt LegalServer to track the information we need for grant reports, case management, staff supervision, and program evaluation. I love the Help site and virtual training sessions because our interns use them to learn how to configure LegalServer and then set up new fields, forms, processes, and more.

Cons

There isn't anything that comes to mind. Sometimes it's hard to keep up with the new developments that are going on - but that's a positive in my opinion!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

Pablo A.
Industry: Computer Networking
Company size: Self Employed

LegalServer

Used Daily for 6-12 months
Reviewed on 2019/02/11
Review Source: Capterra

Very poor experience. If you want to spend money on a fancy website, then purchase LegalServer.
It will be easy for you to create reports with any other tool .
Please check Kemps Case Management. It is cheap, easy to learn, very well design and with real customer support. The database is yours and you can put together any reports with simple tools like MS Access.
Please stay away from this people. They just want your money. No worth it at all.

Pros

For me the only pros are: 1) it is online 2) it is easy to use

Cons

*It is very expensive for a case management system
*The lawyers that they use as employees believe that they are IT professionals but they are just lawyers
*The customer support is very basic
*The online training is just videos
*Reporting is very confusing (remember that this software is usually used by legal aid offices that have 3 or 4 employees only / usually with low pay and training)
*I have been in conference calls/online meetings with them and other users and the employees have been disrespectful with users several times.
*Data migration is pretty much on you. It will require for you to dedicate time for you to be able to identify every field, double check them, etc. They will not work with you on that aspect. They are just expect for you to do the job for them
* Monthly fees for maintaining very small databases are outrageous and very difficult to pay for small non-profits legal aids offices.
*The software is made with open source tools which basically may put you in a bad situation if they need support.
*With the money that they ask you upfront you can easy pay for a custom made system with local resources.
*Report tool is very annoying and poorly designed.
* The naming convention of the fields is horrendous.
*They claim that they are different than Kemps but they just just design everything out of that system.

Response from LegalServer

Axis Computer Support is NOT A CLIENT using LegalServer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

James S.
Industry: Education Management
Company size: 10 000+ Employees

Basic but Effective

Used Other for 1-5 months
Reviewed on 2020/10/14
Review Source: Capterra

LS has most of the features you would expect to see, but some of them could be executed better (calendar, messaging, file navigation, etc). The software uses a lot of drop-down triangles/arrows, which feels outdated and clunky. It has a couple of nice features such as each case getting its own email address so you CC anything and it imports it directly. It is overall a solid program with a few quirks/frustrations.

Pros

LS has a relatively simple to understand layout and is pretty straightforward in terms of navigation; the learning curve is light.

Cons

Feels a little outdated and needs a much better calendar system. Visually, it does not look like a modern program.

Rating breakdown

Ease of Use

Likelihood to recommend: 6.0/10

User recommendation
8,7/10
Based on 4 user ratings
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LegalServer Pricing

LegalServer Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact LegalServer for pricing information.

Contact LegalServer for pricing information.

Value for Money
1/5
Based on 4 user ratings
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LegalServer Features

LegalServer Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Client Management
Client Portal
Collaboration Tools
Contact Management
Document Management
Document Storage
Expense Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Workflow Management
Features
4/5
Based on 4 user ratings
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Categories

Additional information for LegalServer

Additional information for LegalServer

Key features of LegalServer

  • Calendar Management
  • Client Management
  • Contract Management
  • Document Management
  • Expense Tracking
  • Task Management

LegalServer FAQs

LegalServer FAQs

Below are some frequently asked questions for LegalServer.

Q. What type of pricing plans does LegalServer offer?

LegalServer offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact LegalServer for pricing information.

Q. What are the main features of LegalServer?

LegalServer offers the following features:

  • Calendar Management
  • Client Management
  • Contract Management
  • Document Management
  • Expense Tracking
  • Task Management

Q. Who are the typical users of LegalServer?

LegalServer has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does LegalServer support?

LegalServer supports the following languages:

English

Q. What type of pricing plans does LegalServer offer?

LegalServer has the following pricing plans:

Subscription

Q. Does LegalServer support mobile devices?

We do not have any information about what devices LegalServer supports

Q. What other apps does LegalServer integrate with?

LegalServer integrates with the following applications:

Google Maps

Q. What level of support does LegalServer offer?

LegalServer offers the following support options:

Phone Support, Online Support, Knowledge Base