About Relay

Relay is a communication management platform designed to help localities or communities notify local law enforcement authorities of non-emergency incidents. Users can inform public officers about suspicious activities via photos, and securely share personal information such as names, emails, and phone numbers.

Features of Relay include image capture, secure data storage, progress tracking, real-time updates, and reporting. Using the Relay Responder module, officers can view incoming calls along with key details, letting them claim and respond to calls accordingly. Relay also allows community members to receive alerts about various incidents including break-ins, thefts, missing persons, road closures, and severe weather. The solution helps residents view reported incidents and track their status in real-time using maps.

Relay allows residents to monitor the development of submitted reports and receive notifications when incidents get resolved or responded to. The application lets agencies utilize report data to indicate trends or repeat offenders in specific areas. Plus, it comes with geo-fencing capabilities, which connects and routes incidents to the appropriate agency based on location coordinates submitted by users.

Key benefits of Relay

- Pictures, video, and audio, plus pinpoint GPS with every call
- Real-time reporting informs and drives data-driven policing programs like CITISTAT
- CAD integration option at no additional cost
- Send broadcasts out by geography, from a single city block to your whole jurisdiction
- Direct messaging with residents of your community support social distancing and tight information gathering


Business size



United States

Supported Languages



Relay call queues
Relay incident reports
Relay safety broadcasts
View 4 more
Relay screenshot: Relay call queues Relay screenshot: Relay incident reports Relay screenshot: Relay safety broadcasts


Total features of Relay: 22

  • Activity Tracking
  • Alerts / Escalation
  • Automatic Notifications
  • Call Routing
  • Call Transfer
  • Communication Management
  • Data Capture and Transfer
  • GPS
  • Geographic Maps
  • Geolocation
  • Incident Management
  • Issue Tracking
  • Monitoring
  • Progress Reports
  • Progress Tracking
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Secure Data Storage
  • Secure Login
  • Status Reporting
  • Status Tracking



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Relay FAQs

Below are some frequently asked questions for Relay.

Relay offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Relay for pricing information.

We do not have any information about Relay features

Relay has the following typical customers:

Large Enterprises, Public Administrations, Mid Size Business

Relay supports the following languages:


Relay supports the following devices:

Android, iPhone

We do not have any information about what integrations Relay has

Relay offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Relay.