GoToMyPC

4.8 (562)
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Remote support management solution

About GoToMyPC

GoToMyPC is a remote access management solution, which helps businesses connect with remote desktops, allowing professionals to access, manage & transfer files, data and applications. The platform comes with AES encryption, dual passwords and end-to-end authentication, which provides secure access to hosts as well as clients across computers, iPad, iPhone, and Android devices.

GoToMyPC lets organizations send URL invites to guest users, facilitating one-time sessions for demonstrations, technical support, presentations, and more. The solution offers a host of features such as role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, API access, and more. Besides, the document editing functionality enables professionals to cut, copy and paste content between connected computers.

GoToMyPC allows users to access the device keyboard with special keys, auto-correct and Bluetooth support. Moreover, administrators can track sessions and gain insight into time, connection type, and duration of connections via usage reports


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GoToMyPC Software - GoToMyPC access multiple files & applications
GoToMyPC Software - GoToMyPC multiple devices
GoToMyPC Software - GoToMyPC remote access
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GoToMyPC Software - GoToMyPC access multiple files & applications
GoToMyPC Software - GoToMyPC multiple devices
GoToMyPC Software - GoToMyPC remote access

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GoToMyPC

4.8 (562)
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Starting Price

US$35.00
month
US$5.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

24
64

Integrations

No integrations found
8

Ease of Use

4.9 (562)
4.8 (697)

Value for Money

4.3 (562)
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Customer Service

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Reviews

Overall rating

4.8 /5
(562)
Value for Money
4.3/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.6/5

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Showing 5 reviews of 562
Eddie
Eddie
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable Secure Access

Reviewed on 2023/10/08

Pros

The software is very easy to use and having different passwords makes it secure in my opinion as well as the encrypted connection gives me peace of mind.

Cons

At this time the only times I get frustrated is when the wifi access I am using is unstable, then I have intermittent problems, but this is not GoToMyPC's issue, it is where I am accessing the internet.

Verified Reviewer
Overall rating
  • Industry: Import & Export
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

We've happily depended on it for over a decade

Reviewed on 2024/07/13

GoToMtPC functionality is essential to the company and I would have switched long ago if I had had...

GoToMtPC functionality is essential to the company and I would have switched long ago if I had had any issues. But there are none. Loging in is easy, setting up additional users is easy, connections always work.

Pros

My company has an operational center in Hawaii, as well as a home office on a different Hawaiian island and one in California. We also have a few remote workers. GoToMyPC is essential for the right people to be able to access the same central computer.

Cons

We cross train all staff, but adding everyone as a seat to GoToMyPC would make it expensive when some people might only need to fill in for a team member for a little while.

Dairys
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Beware of billing practices - unethical

Reviewed on 2024/12/05

Billing is an issue - the product works fine, for the most part. We no longer needed it and have...

Billing is an issue - the product works fine, for the most part. We no longer needed it and have not used it in Months. I did not cancel in time and the auto renewal hit. I called them a week after it renewed to let them know I will not be using the service and they said I basically did not have a choice as the service will remain active for an entire year and they will not refund. Be leary!! If I did business this way, my company would not be in business. Take care of your clients and they take care of you. This is theft as far as I am concerned.

Pros

For the most part it works, used it for months

Cons

Their billing practices are questionable as they give minimal notice for the annual billing and when you go to cancel after they have taken the funds, they will not refund you and tell you you are stuck with them for another year.

Greta
Overall rating
  • Industry: Dairy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Farm Work Far Away

Reviewed on 2024/09/02

I log in daily to a work computer at a farm to complete tasks. I'm always able to do so. We have...

I log in daily to a work computer at a farm to complete tasks. I'm always able to do so. We have alot of software that isn't web based.

Pros

I've been using gotomypc for 5 years and its always reliable. I log on my PC and use the app on my phone.

Cons

I have zero complaints. It really serves my purpose well.

Veronica
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Mexico to US accessiblity

Reviewed on 2024/08/11

I have complete use of my computer from my office to my home office. I have been using GTMPC for...

I have complete use of my computer from my office to my home office. I have been using GTMPC for many years, with no complaints. I use this program from my office in Mexico to the US, with no problems. I highly recommend this company.

Pros

What I like most about GTMPC, is the easy accessiblity from my home PC or my cell phone.

Cons

The only thing I dont like, is that GTMPC is not compatible to all computers. I cannot use it on my IPAD mini, for instance. But I have no issues on my PC or my cell phone.

Showing 5 reviews of 562 Read all reviews

GoToMyPC FAQs

Below are some frequently asked questions for GoToMyPC.

GoToMyPC offers the following pricing plans:

  • Starting from: US$35.00/month
  • Pricing model: Subscription
  • Free Trial: Available

GoToMyPC offers free trial for 7 days. Paid plans include: Personal: $44/computer/month (billed monthly) or $35/computer/month (billed annually) Pro: $41.50/computer/month (billed monthly) or $33/computer/month (billed annually) - minimum 2 computers. Corporate plans start at $28/month (billed annually).

GoToMyPC has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

GoToMyPC supports the following languages:

English

GoToMyPC supports the following devices:

iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations GoToMyPC has

GoToMyPC offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for GoToMyPC.