About One Call Now

OnSolve’s One Call Now, one of OnSolve’s market-leading critical communications products, enables groups and organizations of all sizes and types to quickly, securely and reliably distribute critical information to large numbers of people on virtually any device and network.

OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. We deliver critical event management solutions that give our customers the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets, and save lives.

Key benefits of One Call Now

User Friendly. Fast Delivery.
• Create alerts using an intuitive interface that allows you to send without fuss.
• Get the word out quickly when facing severe weather, utility outages, evacuations or other emergencies.
• Launch notifications from anywhere via mobile app.

Accurately Targeted. Insightful Feedback.
• Deliver the right information to the right people through targeted groups.
• Send routine notifications including meeting announcements, promotions, and payment and past-due notices.
• Get continuous status updates immediately upon sending so you know who received the message.

Trusted Reputation. Great Value.
• Deliver alerts quickly, reliability and confidently with the mass market industry’s top-ranked mass notification system.
• Take advantage of web-based and group training to learn how to create and deliver alerts more effectively.
• Get assistance any time you need it – for any situation. Our live, in-person customer support can even send notifications on your behalf.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

OCN Mobile App Dashboard
OCN Desktop Main Dashboard
OCN Sample SMS
View 4 more
One Call Now screenshot: OCN Mobile App Dashboard One Call Now screenshot: OCN Desktop Main Dashboard One Call Now screenshot: OCN Sample SMS

Features

Total features of One Call Now: 27

  • Auto-Dialer
  • Call List Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Contact Management
  • Custom Fields
  • Customer Segmentation
  • Data Filtering
  • Data Import
  • Email Alerts
  • Instant Messaging
  • Mobile Alerts
  • Multi-Channel Communication
  • Multi-Language
  • Predictive Dialer
  • Push Notifications
  • Real Time Reporting
  • Real Time Updates
  • Receiving
  • Reminders
  • Scenario Planning
  • Scheduling
  • Status Reporting
  • Status Tracking
  • Text to Speech

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Reviews

Overall rating

4,6 /5
(19)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,2/5

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Showing 5 reviews of 19
Gary H.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent way to communicate with church members

Reviewed on 2019/08/22

We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of...

We use One Call Now at least once a week, sometimes almost daily, to keep our members informed of deaths, events, announcements, schedules, etc. It's a great tool that keeps everyone apprised of what's happening in the church.

Pros

Our church has used One Call Now for several years, and it has continually improved. We use it to send out phone calls, emails, and text messages. You can schedule your messages, send to specific groups that you set up, or to everyone in the system. I've found the easiest way is via phone app as you can use your phone mic to record your voice messages. Sound quality is pretty good, too.

Cons

The phone app used to be buggy but it has greatly improved. The program does cost, but saves so much time and keeps your congregation informed and updated.

Kelli P.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One Call Now contacts EVERYONE how they like to be contacted.

Reviewed on 2018/11/20

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone...

In today's day and age, the old "phone tree" system does not work. But One Call Now calls everyone on your list and keeps recalling. You get a report showing who was contacted and who was unreachable. With the church having so many subgroups, it is nice to be able to select only certain people or groups to call with meeting updates and event reminders; rather than calling everyone at the church, every time.

Pros

One Call Now will call, text or email your group, whichever they prefer. You can set-up sub groups to call only certain people so that the whole church doesn't need to be called when a youth meeting time is changed.

Cons

One Call Now charges based on the number of phone numbers that you have in your database. So if you have a home phone and a cell phone for someone, that counts as two numbers.

Steve K.
Overall rating
  • Industry: Utilities
  • Company size: 201-500 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Customer Service

Reviewed on 2021/01/22

Besides the service itself, I would like to say that I have always had good experiences when...

Besides the service itself, I would like to say that I have always had good experiences when discussing my accounts and business needs with customer service. For example, my discussion with [SENSITIVE CONTENT HIDDEN] was very professional and friendly. She answered all of my questions quickly and efficiently. I enjoyed my talk with her.

Pros

The service that One Call Now provides has been a great addition to the tools that we use. Having the ability to reach our fellow union sisters and brothers in a single call allows use to get information and facts out quickly and efficiently.

Cons

I cannot really say that there are any things that I do not like with this service.

Tim B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Not very reliable

Reviewed on 2021/01/11

I am currently looking for alternatives.

I am currently looking for alternatives.

Pros

Able to contact multiple people with a single phone call

Cons

Not very reliable. Many times the report states I was contacted with the message, but I never even got a call!
Several people say the message starts, stops then restarts with out ever completing the message. Several people reported that the message starts in the middle so full information is not conveyed.

Barbara G.
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

One Call Now

Reviewed on 2021/02/24

Our church provided use of One Call Now for the church daycare. Although messages were sent through...

Our church provided use of One Call Now for the church daycare. Although messages were sent through the system, our parents still said they did not get some of the messages sent. On calls that I have received from the system, I have had no issues so as a "user" there have not been any challenges. As an "administrator," there were underlying questions of parents receiving calls. Overall, this product is recommended without any regard.

Pros

One Call Now offers the ability to create a message and call all users on your call or text everyone on your specific call list. Users have the ability to opt-out if they desire.

Cons

There is a small learning curve in how to use One Call Now. There have been issues with using the mobile application.

Showing 5 reviews of 19 Read all reviews

One Call Now FAQs

Below are some frequently asked questions for One Call Now.

One Call Now offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact One Call Now for pricing details.

One Call Now offers the following features:

  • Call Recording
  • Predictive Dialer
  • Scenario Planning

One Call Now has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

One Call Now supports the following languages:

English

One Call Now supports the following devices:

Android, iPhone, iPad

One Call Now integrates with the following applications:

Microsoft Outlook, Salesforce Sales Cloud, School Pathways

One Call Now offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for One Call Now.