About ITarian

ITarian is a remote access and IT management solution, which helps organizations connect and communicate with their clients and employees, facilitating remote file access, system monitoring, troubleshooting, and operations management across teams. The platform enables administrators to create multiple user groups and define role-based permissions to provide secure access to documents and resources.

ITarian comes with patch management functionality, which allows enterprises to scan operating systems and install updates, ensuring security from unauthorized access and other vulnerabilities. It offers numerous features including multi-device access, audit logs, automatic deployment, white-label capabilities, and more. The ticket management module lets users create custom workflows to manage customer queries, respond to requests, and reassign or escalate cases as necessary to teams across multiple departments.

ITarian includes a remote monitoring and management system, which enables users to track device status, performance, active services, and processes using built-in automated wizards and a unified dashboard. With remote control tools, teams can control remote devices across multiple geographical locations, browse folders and files, view processes, and copy/paste content between remotely connected devices.

Pricing starting from:

US$1,25/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ITarian

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$1,25/year

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to ITarian

Images

ITarian Software - ITarian applications management dashboard
ITarian Software - ITarian categories management
ITarian Software - ITarian device list manager
ITarian Software - ITarian patch management
ITarian Software - ITarian service desk settings
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ITarian video
ITarian Software - ITarian applications management dashboard
ITarian Software - ITarian categories management
ITarian Software - ITarian device list manager
ITarian Software - ITarian patch management
ITarian Software - ITarian service desk settings

Features

Total features of ITarian: 86

  • Access Controls/Permissions
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Approval Process Control
  • Asset Tracking
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CRM
  • Capacity Management
  • Change Management
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Contract/License Management
  • Customization
  • Dashboard
  • Deployment Management
  • Diagnostic Tools
  • Email Management
  • Encryption
  • File Sharing
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Incremental Backup
  • Interaction Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Local Server Options
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple System Support
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Optical Character Recognition
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Policy Management
  • Problem Management
  • Project Management
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • Retention Policy
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Storage Quantity Control
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Uptime Reporting
  • VPN Software
  • Vulnerability Scanning
  • Web Access / Restoration

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Reviews

Overall rating

4,8 /5
(6)
Value for Money
4,5/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,3/5

Already have ITarian?

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Showing 5 reviews of 6
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic products & Support

Reviewed on 2019/10/09

Fantastic experience all been very good and helpful always willing to help. software bugs get delt...

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros

Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons

could have snmp monitoring for snmp walks

Alternatives Considered

TeamViewer and NinjaOne

Reasons for Choosing ITarian

Solarwinds was buggy and viper didn't do what we wanted it too. Support was too slow

Switched From

N-central

Reasons for Switching to ITarian

better software/products and support was better
Chris M.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exacta Review of ITarian

Reviewed on 2021/04/08

Very good. We will not be moving on from them in the forseeable future.

Very good. We will not be moving on from them in the forseeable future.

Pros

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Alternatives Considered

ConnectWise Control and Autotask PSA

Reasons for Switching to ITarian

It was free at the time of implementation and showed us it had everything to offer.
Otto C.
Overall rating
  • Industry: Computer Networking
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Good

Reviewed on 2022/04/07

Its been pretty god but some issues minor

Its been pretty god but some issues minor

Pros

IT allows many things to be performed remotely

Cons

expensive when you start to add in all the clients

Michael M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, outstanding price

Reviewed on 2020/02/22

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to...

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Shon O.
Overall rating
  • Industry: Wholesale
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Rock solid RMM for FREE

Reviewed on 2019/08/15

Pros

Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons

Lack of multiple AV support, kind of steers you towards their paid product.

Showing 5 reviews of 6 Read all reviews

ITarian FAQs

Below are some frequently asked questions for ITarian.

ITarian offers the following pricing plans:

  • Starting from: US$1,25/year
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs. Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).

ITarian has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

ITarian supports the following languages:

English

ITarian supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations ITarian has

ITarian offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for ITarian.