ITarian

IT and remote access management solution

4,8 /5 (4 reviews) Write a Review!

ITarian Overview

What is ITarian?

ITarian is a remote access and IT management solution, which helps organizations connect and communicate with their clients and employees, facilitating remote file access, system monitoring, troubleshooting, and operations management across teams. The platform enables administrators to create multiple user groups and define role-based permissions to provide secure access to documents and resources.

ITarian comes with patch management functionality, which allows enterprises to scan operating systems and install updates, ensuring security from unauthorized access and other vulnerabilities. It offers numerous features including multi-device access, audit logs, automatic deployment, white-label capabilities, and more. The ticket management module lets users create custom workflows to manage customer queries, respond to requests, and reassign or escalate cases as necessary to teams across multiple departments.

ITarian includes a remote monitoring and management system, which enables users to track device status, performance, active services, and processes using built-in automated wizards and a unified dashboard. With remote control tools, teams can control remote devices across multiple geographical locations, browse folders and files, view processes, and copy/paste content between remotely connected devices.

ITarian Overview

Pricing

Starting from
US$1,25/year

Pricing options

Free Trial
Free
Subscription
Value for money

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs.
Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).


ITarian Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

ITarian applications management dashboard
ITarian categories management
ITarian device list manager
ITarian patch management
ITarian service desk settings
ITarian video ITarian screenshot: ITarian applications management dashboard ITarian screenshot: ITarian categories management ITarian screenshot: ITarian device list manager ITarian screenshot: ITarian patch management ITarian screenshot: ITarian service desk settings

ITarian Reviews

ITarian Reviews

Overall rating
4,8
/
5
Excellent
3

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,8
Ease of Use
4,8
Customer Support
5
100% recommended this app
Verified Reviewer

Fantastic products & Support

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.


Michael M.

Great Product, outstanding price

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price


Mark B.

works exactly as expected

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!


Shon O.

Rock solid RMM for FREE


Verified Reviewer
Industry: Information Technology & Services
Company size: 2-10 Employees

Fantastic products & Support

Used Daily for 2+ years
Reviewed on 2019/10/09
Review Source: Capterra

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros

Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons

could have snmp monitoring for snmp walks

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Michael M.
Industry: Information Technology & Services
Company size: Self Employed

Great Product, outstanding price

Used Daily for 1+ year
Reviewed on 2020/02/22
Review Source: Capterra

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Mark B.
Industry: Financial Services
Company size: 501-1 000 Employees

works exactly as expected

Used Daily for 1-5 months
Reviewed on 2020/09/23
Review Source: Capterra

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Shon O.
Industry: Wholesale
Company size: 201-500 Employees

Rock solid RMM for FREE

Used Daily for 1-5 months
Reviewed on 2019/08/15
Review Source: Capterra

Pros

Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons

Lack of multiple AV support, kind of steers you towards their paid product.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
9/10
Based on 4 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

ITarian Pricing

ITarian Pricing

Starting from
US$1,25/year
Free Trial
Free
Subscription
Value for money

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs.
Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs.
Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).

Value for Money
5/5
Based on 4 user ratings
Compare value for money rating with alternatives
Compare with alternatives

ITarian Features

ITarian Features

API
Activity Dashboard
Alerts / Escalation
Automatic Notifications
CRM Integration
Chat
Customizable Branding
Email Integration
Instant Messaging
Knowledge Base Management
Monitoring
Multi-Channel Communication
Real Time Monitoring
Reporting & Statistics
Self Service Portal
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third Party Integration
Workflow Management
Features
4,8/5
Based on 4 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Additional information for ITarian

Additional information for ITarian

Key features of ITarian

  • Anti Spam
  • Anti Virus
  • Availability Management
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Dashboard
  • Deployment Management
  • Diagnostic Tools
  • Email Integration
  • File Filter
  • IP Address Monitoring
  • Incident Management
  • Incremental Backup
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple System Support
  • Patch Management
  • Policy Management
  • Problem Management
  • Project Management
  • Remote Access
  • Retention Policy
  • Scheduling
  • Secure Data Storage
  • Server Monitoring
  • Software Inventory
  • Uptime Monitoring
  • Vulnerability Scanning
  • Web Threat Management

ITarian FAQs

ITarian FAQs

Below are some frequently asked questions for ITarian.

Q. What type of pricing plans does ITarian offer?

ITarian offers the following pricing plans:

Starting from: US$1,25/year

Pricing model: Free, Subscription

Free Trial: Available

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs. Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).

Q. What are the main features of ITarian?

ITarian offers the following features:

  • Anti Spam
  • Anti Virus
  • Availability Management
  • Baseline Manager
  • Billing & Invoicing
  • Capacity Management
  • Change Management
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Dashboard
  • Deployment Management
  • Diagnostic Tools
  • Email Integration
  • File Filter
  • IP Address Monitoring
  • Incident Management
  • Incremental Backup
  • Inventory Management
  • Issue Management
  • Knowledge Base Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple System Support
  • Patch Management
  • Policy Management
  • Problem Management
  • Project Management
  • Remote Access
  • Retention Policy
  • Scheduling
  • Secure Data Storage
  • Server Monitoring
  • Software Inventory
  • Uptime Monitoring
  • Vulnerability Scanning
  • Web Threat Management

Q. Who are the typical users of ITarian?

ITarian has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does ITarian support?

ITarian supports the following languages:

English

Q. What type of pricing plans does ITarian offer?

ITarian has the following pricing plans:

Free, Subscription

Q. Does ITarian support mobile devices?

ITarian supports the following devices:

Android, iPhone, iPad

Q. What other apps does ITarian integrate with?

We do not have any information about what integrations ITarian has

Q. What level of support does ITarian offer?

ITarian offers the following support options:

Phone Support, FAQs, Online Support