About ITarian

ITarian is a remote access and IT management solution, which helps organizations connect and communicate with their clients and employees, facilitating remote file access, system monitoring, troubleshooting, and operations management across teams. The platform enables administrators to create multiple user groups and define role-based permissions to provide secure access to documents and resources.

ITarian comes with patch management functionality, which allows enterprises to scan operating systems and install updates, ensuring security from unauthorized access and other vulnerabilities. It offers numerous features including multi-device access, audit logs, automatic deployment, white-label capabilities, and more. The ticket management module lets users create custom workflows to manage customer queries, respond to requests, and reassign or escalate cases as necessary to teams across multiple departments.

ITarian includes a remote monitoring and management system, which enables users to track device status, performance, active services, and processes using built-in automated wizards and a unified dashboard. With remote control tools, teams can control remote devices across multiple geographical locations, browse folders and files, view processes, and copy/paste content between remotely connected devices.

Pricing starting from:

US$1,25/year

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$1,25/year

  • Free Trial
  • Free Version
  • Subscription

Images

ITarian applications management dashboard
ITarian categories management
ITarian device list manager
ITarian patch management
ITarian service desk settings
View 6 more
ITarian video
ITarian screenshot: ITarian applications management dashboard ITarian screenshot: ITarian categories management ITarian screenshot: ITarian device list manager ITarian screenshot: ITarian patch management ITarian screenshot: ITarian service desk settings

Features

Total features of ITarian: 86

  • Access Controls/Permissions
  • Alerts/Notifications
  • Anti Spam
  • Anti Virus
  • Approval Process Control
  • Asset Tracking
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Backup Log
  • Backup Scheduling
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CRM
  • Capacity Management
  • Change Management
  • Compliance Management
  • Compression
  • Configuration Management
  • Continuous Backup
  • Contract/License Management
  • Customization
  • Dashboard
  • Deployment Management
  • Diagnostic Tools
  • Email Management
  • Encryption
  • File Sharing
  • Firewalls
  • For MSPs
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • Incident Management
  • Incremental Backup
  • Interaction Tracking
  • Internet Usage Monitoring
  • Intrusion Detection System
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Knowledge Base Management
  • Knowledge Management
  • License Management
  • Local Server Options
  • Maintenance Scheduling
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple Format Support
  • Multiple System Support
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Optical Character Recognition
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Policy Management
  • Problem Management
  • Project Management
  • Real-time Alerts
  • Release Management
  • Remediation Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting/Analytics
  • Retention Policy
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Server Monitoring
  • Service Catalog
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Storage Quantity Control
  • Threat Response
  • Threshold Alerts
  • Ticket Management
  • Uptime Reporting
  • VPN Software
  • Vulnerability Scanning
  • Web Access / Restoration

Alternatives

Atera

4,5
#1 Alternative to ITarian
Atera is the Ultimate All-in-One RMM Tool Suite for MSPs and IT Pros. Combining RMM, PSA, Remote Access and so much...

Kaseya VSA

4
#2 Alternative to ITarian
Kaseya VSA is your comprehensive solution to providing IT services at scale, whether you're an in house IT department...

Pulseway

4,7
#3 Alternative to ITarian
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives...

Naverisk

4,7
#4 Alternative to ITarian
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with...

Reviews

Overall rating

4,8 /5
(5)
Value for Money
5/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
4,7/5

Already have ITarian?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 5
Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic products & Support

Reviewed on 2019/10/09

Fantastic experience all been very good and helpful always willing to help. software bugs get delt...

Fantastic experience all been very good and helpful always willing to help. software bugs get delt with quickly.

Pros

Their sandbox/containment software works against all ransomeware, viruses, malware.
RMM Function is good does the job and they create scripts you need for anything

Cons

could have snmp monitoring for snmp walks

Michael M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product, outstanding price

Reviewed on 2020/02/22

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to...

We have been using it since it's COMODO ONE days and watched it mature. I really have to give it to the team that has done an excellent job. I don't think this would be ideal for a large MSP as it does not have all the integrations but for the small to Medium MSP it is so powerful at a great price

Pros

Very versatile, easy single pane to manage a number of Customers. Active development and support by the Comodo / iTiarian staff

Cons

not too much to complain about. Splitting hairs would have me mention the Remote access tool could have a faster interaction (p2p connection maybe?) and the option of Audio redirection too, but that is REALLY being picky ass it is an outstanding solution for the price

Mark B.
Overall rating
  • Industry: Financial Services
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

works exactly as expected

Reviewed on 2020/09/23

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is...

Excellent product, with a clean and modern UI. I recommend it, just be sure to make sure it is configured to allow exceptions if you need them!

Pros

This product runs quietly in the background and does not take up many resources. The UI is clean and easy to use

Cons

The firewall and security feature blocked some of the things we needed to do our work. It was not readily apparent at first this was the culprit, but once IT removed the blocks , our software started working just fine

Shon O.
Overall rating
  • Industry: Wholesale
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Rock solid RMM for FREE

Reviewed on 2019/08/15

Pros

Loads of features for the free version:
Patch management
Remote access
Mobile device (apple and android) capable
Easily deployed

Cons

Lack of multiple AV support, kind of steers you towards their paid product.

Chris M.
Overall rating
  • Industry: Real Estate
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Exacta Review of ITarian

Reviewed on 2021/04/08

Very good. We will not be moving on from them in the forseeable future.

Very good. We will not be moving on from them in the forseeable future.

Pros

Ease of use. It's been pretty stable and offers all of the options we want in an RMM.

Cons

There have been glitches at times, but those were intermittent and website-related. Seemingly due to maintenance, but in production hours.

Showing 5 reviews of 5 Read all reviews

ITarian FAQs

Below are some frequently asked questions for ITarian.

ITarian offers the following pricing plans:

  • Starting from: US$1,25/year
  • Pricing model: Free, Subscription
  • Free Trial: Available

ITarian offers a free version for up to 50 endpoints and after that for $1.25 per endpoint, per year. A discounted rate is available for MSPs. Additionally, ITarian provides a cost-neutral model for customers also using Comodo Advanced Endpoint Protection (AEP) or Comodo Endpoint Detection and Response (EDR).

We do not have any information about ITarian features

ITarian has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages ITarian supports

ITarian supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations ITarian has

ITarian offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for ITarian.