About VoiceShot

VoiceShot is an auto attendant cloud phone software that helps businesses manage call forwarding, transfer, screening, and reporting on a centralized platform. It enables users to create pre-recorded greetings and automatically deliver all voicemails to linked email addresses in WAV file format.

VoiceShot's urgent alert module lets users establish two-way SMS communication during emergencies, notifying volunteers and government authorities about incidents relating to medical issues or security. Using text-to-speech conversion technology, businesses can create and distribute personalized voice messages to specific individuals, groups, or entire contact lists. It allows users to schedule and deliver voice broadcasts at scheduled dates and times. The drag-and-drop interface enables users to create and send surveys or polls to individuals, in order to facilitate real-time feedback on incidents.

VoiceShot comes with an application programming interface (API), which lets users integrate the system with several third-party applications. The contact management module lets administrators create, edit, and delete contacts manually or import contact lists in CSV, XLS, or TXT format.

Pricing starting from:

US$12,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$12,00/month

  • Free Trial
  • Subscription

Images

VoiceShot in-app dialpad
VoiceShot mobile settings
VoiceShot voicemail
View 4 more
VoiceShot screenshot: VoiceShot in-app dialpad VoiceShot screenshot: VoiceShot mobile settings VoiceShot screenshot: VoiceShot voicemail

Features

Total features of VoiceShot: 43

  • API
  • Alerts / Escalation
  • Appointment Management
  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Computer Telephony Integration
  • Contact Database
  • Contact History
  • Contact Management
  • Customizable Caller ID
  • Email Invitations & Reminders
  • Email Notifications
  • IVR / Voice Recognition
  • Instant Messaging
  • Lead Capture
  • Lead Management
  • Mobile Alerts
  • On-Demand Recording
  • Predictive Dialer
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Reminders
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • Scheduling
  • Secure Data Storage
  • Survey Management
  • Surveys & Feedback
  • Text to Speech
  • Third Party Integration
  • Voice Mail

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Reviews

Overall rating

4,8 /5
(6)
Value for Money
5/5
Features
4,8/5
Ease of Use
4,8/5
Customer Support
5/5

Already have VoiceShot?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 6
Reggie M.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands Down THE BEST Cloud-Based Voice Broadcasting Solution Available

Reviewed on 2020/07/24

From a scale of 1-10, I honestly rate VoiceShot a 15... Not only is the service exactly what they...

From a scale of 1-10, I honestly rate VoiceShot a 15... Not only is the service exactly what they say it is, but its also affordable enough for a new business to use without batting an eye.

Pros

With the launch of our new business we had been searching for a service to assist with our automation systems to keep our customers notified seamlessly. We tried several other services that had shiny nice looking websites & big promises but all fell short. Within 1-day of signing up with Voiceshot we had our automations up and running with the help of customer service that was second to none! I HIGHLY recommend anyone looking for cloud-based Voice and/or SMS Broadcast Services reach out to VoiceShot!

Cons

If I were to have to choose something, it would be the fact that I did need some assistance to get the system up and running. Notwithstanding, the customer support was extremely patient and walked me through the process step-by-step... Not often can you say that calling customer support was actually enjoyable!

Daryl P.
Overall rating
  • Industry: E-Learning
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best things about being a Voice Shot customer

Reviewed on 2020/03/30

Voice Shot has been able to assist me with my phone needs as my business grew, whether I needed...

Voice Shot has been able to assist me with my phone needs as my business grew, whether I needed something small or large they could provide a solution for my communication needs.

Pros

Voice Mail, Call forwarding, and having multiple extensions.

Cons

No not much of any thing, they are always there to assist me if I need something.

Ben M.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Incredibly Helpful!

Reviewed on 2020/06/23

I contacted Voiceshot and they immediately answered all my questions regarding their text messaging...

I contacted Voiceshot and they immediately answered all my questions regarding their text messaging services. Everything was explained to me clear, cut, and dry. We've experienced little to no issues with outbound calling - a service we continue to use.

Pros

This software's interface is incredibly easy to navigate in use, especially if you're used to using a computer all day. The services offered are crucial to perpetuating any business, small or large. There are other companies that offer similar services, but for cost and additional quality customer service, you can't go wrong with Voiceshot!

Cons

The interface aesthetic appears a little outdated with small links and buttons. A fresher look could draw in newer business owners and younger users hired in their respective positions.

Kent S.
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent customer service & good pricing

Reviewed on 2020/07/07

VoiceShot's team provided excellent follow-up on a complex transfer of a business line from another...

VoiceShot's team provided excellent follow-up on a complex transfer of a business line from another carrier. VoiceShot consistently contacted me to keep me informed and coordinate the process. I couldn't have asked for anything else. They truly went beyond my expectations and exceeded the level of service which I normally encounter with other service providers. I highly recommend this service.

Pros

Easy to set up the desired features like call-forwarding. Statistics are readily visible for tracking calls, etc.

Cons

No concerns about the functionality of this software.

Joe D.
Overall rating
  • Industry: Information Services
  • Company size: 2-10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Always excellent customer service - modern solutions

Reviewed on 2020/06/24

EXCELLENT. We have done business with VoiceShot for well over 10 years. Their solutions allow us to...

EXCELLENT. We have done business with VoiceShot for well over 10 years. Their solutions allow us to conduct business easier and more affordably.

Pros

Virtual assistant, routing phone calls, easy to use

Cons

A small learning curve, but their human custom service rep (not a bot) can help you when needed.

Showing 5 reviews of 6 Read all reviews

VoiceShot FAQs

Below are some frequently asked questions for VoiceShot.

VoiceShot offers the following pricing plans:

  • Starting from: US$12,00/month
  • Pricing model: Subscription
  • Free Trial: Available

VoiceShot is available across five pricing plans, outlined below. A 30-day free trial is also offered. Plan 1: $12.00/month, 400 Minutes /month Plan 2: $19.95/month, 1000 Minutes /month Plan 3: $24.95/month, 2000 Minutes /month Plan 4: $79.95/month, 5000 Minutes /month Custom plan: Please contact VoiceShot directly for pricing details.

VoiceShot offers the following features:

  • Automatic Call Distribution
  • Call Center Management
  • Call Disposition
  • Call Monitoring
  • Call Recording
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Campaign Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • FCC Compliance
  • FTC Compliance
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Management
  • Mobile Access
  • Predictive Dialer
  • Reporting & Statistics
  • Survey Management
  • Text to Speech
  • Voice Mail

VoiceShot has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

VoiceShot supports the following languages:

English

VoiceShot supports the following devices:

Android, iPhone

VoiceShot integrates with the following applications:

Gmail, Google Calendar, Microsoft Outlook, Zapier

VoiceShot offers the following support options:

Phone Support, Online Support

Related categories

See all software categories found for VoiceShot.