About TextMarks

TextMarks is a mass notification software that helps organizations send alerts to individuals, groups or entire subscriber lists as text messages. Designed for schools, non-profit organizations, religious institutes, and clubs, it allows users to schedule and deliver mass alerts at a pre-scheduled date and time.

TextMarks lets administrators send text messages to all stakeholders about safety plans, PTA meetings, fundraising appeals, event invitations, and more. The list segmentation functionality enables users to create multiple keywords for different groups and subgroups, ensuring message distribution to specific individuals. It also lets users distribute custom surveys across communication channels to gather feedback on incidents and events in real-time.

TextMarks comes with an application programming interface (API), which allows organizations to integrate the system with several third-party solutions. The auto-responding feature lets users send messages with information such as daily cafeteria menus, incident locations, school/office hours, and more from a centralized platform.

Pricing starting from:

US$199,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$199,00/month

  • Free Trial
  • Subscription

Images

TextMarks subscription reports
TextMarks groups management
TextMarks alert content
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TextMarks video
TextMarks screenshot: TextMarks subscription reports TextMarks screenshot: TextMarks groups management TextMarks screenshot: TextMarks alert content

Features

Total features of TextMarks: 42

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Auto-Responders
  • Automatic Notifications
  • Chat
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Custom Forms
  • Customizable Branding
  • Data Import
  • Data Import/Export
  • Event Scheduling
  • Event Triggered Actions
  • Forms Management
  • Instant Messaging
  • Keyword Tracking
  • Lead Assignment
  • Lead Capture
  • Mobile Alerts
  • Push Notifications
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reminders
  • Remote Access
  • Remote Monitoring
  • Reporting & Statistics
  • Risk Alerts
  • SMS Integration
  • SMS Marketing Managment
  • Scheduling
  • Subscription Management
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • User Management
  • Volunteer Management
  • Widgets

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Reviews

Overall rating

4,7 /5
(46)
Value for Money
4,7/5
Features
4,6/5
Ease of Use
4,6/5
Customer Support
4,8/5

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Showing 5 reviews of 46
Chelsey R.
Overall rating
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Customer Support

Reviewed on 2019/01/05

Textmarks as a platform is extremely well put together and user friendly. The dashboard is easy to...

Textmarks as a platform is extremely well put together and user friendly. The dashboard is easy to navigate and software is incredibly responsive. What sets it apart is the incredible team behind the platform with support and sales staff at the ready to assist with all of your questions. In addition, the friendly and patient demeanor these team members possess makes a world of difference during setup and integration. Having someone to call on for support and having that someone be as responsive as the Textmarks team has seriously made the difference in my choosing to commit to this platform. I'm looking forward to working with Textmarks for the foreseeable.

Pros

Ease of use and responsive platform. Customer support team is extremely helpful and available.

Cons

There is nothing that comes to mind. The team behind this platform makes it top notch.

Lidia F.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Making our lives easier!

Reviewed on 2020/07/30

With TextMarks, I have been able to provide my clients with multiple ways of reaching our goal. I...

With TextMarks, I have been able to provide my clients with multiple ways of reaching our goal. I upload restaurant menus to web pages and link them via QR code, still, a lot of people don't know how to use QR codes or refuse to fuss with newer technology. Luckily, practically everyone knows how to send a text. That's why I use TextMarks to automatically send a menu link to anyone who texts in a specific keyword. It is so easy to use and has eliminated so many headaches for my clients. You know something is great when it works really well in the background, and you don't even have to think about it.

Pros

I love that they are so generous with the amount of texts and keywords you get, I never feel like i'm counting or worrying about going over any limits. I also love how easy it is to set up keywords, someone is always quick to respond to any questions I have and especially quick to activate my keywords. My clients absolutely love that I integrated a short-code text into my service and it has made so many people's lives easier, especially mine.

Cons

As a startup $200 per month for the cheapest plan was a little daunting, especially since I didn't yet have that many customers and income to cover expenses. But, a short code text service improves my product substantially and I feel like it is essential to my business, so I signed up. Well, TextMarks has a great starting promotion that made the service very affordable for me until I got to profitability, and so far, I haven't had any trouble paying for it.

Alecia L.
Overall rating
  • Industry: Insurance
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use, Great Support

Reviewed on 2021/02/18

From the beginning TextMarks representatives were professional, personable and friendly. They...

From the beginning TextMarks representatives were professional, personable and friendly. They communicated with me every step of the way and answered every question that I had about the software and its features.

Pros

TextMarks is a very easy program to use and even if you’re new to using texting software, the support provided helps you understand how it works.

Cons

The only feature that I would like to see added to the TextMarks software is an alert that lets users know that a text message has been sent and added to the queue on the spreadsheet.

Claudia C.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

great customer service

Reviewed on 2018/10/02

So far it's been great.

So far it's been great.

Pros

The most important feature to me is affordability and customer service. TextMarks does a great job at both.

Cons

Not flexible with 2-way communication, people can't contact me via this text system

Richard L.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Capturing Interest

Reviewed on 2019/10/16

My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She...

My experience has been phenomenal. Our rep has been an awesome ambassador for your business. She often contacts me directly. She is more like a friend than some distant, faceless customer service rep. She takes great pride in her work and it shows. I always know I'll get my questions answered and problems solved when I reach out to her. I also interacted once through online chat with anothr rep. She was also fantastic. Great people you have there at Textmarks.

Pros

Being able to leverage electronic documents with unlimited distribution while capturing contact data from interested parties has been invaluable in building our client base.

Cons

When I go to obtain the data, rather than displaying a time stamp with date and zulu time, it presents it as "5 hours ago," or "3 days ago," or "2 weeks ago," rtc. This requires me to copy all the data, paste it into our follow-up document, and then go in manually and write in the actual date and zulu time that the document was accessed. Interestingly, that data is available when I hover my cursor over the words "3 days ago," for example. The date/time will then appear and I either have to write it down individually, or take a bunch of photos with my phone, only to have to manually input it back into the document I'm creating. Why not just display the date/time stamp immediately and eliminate a mountain of work for your customers? This would vastly improve the utility and quality of the product.

Showing 5 reviews of 46 Read all reviews

TextMarks FAQs

Below are some frequently asked questions for TextMarks.

TextMarks offers the following pricing plans:

  • Starting from: US$199,00/month
  • Pricing model: Subscription
  • Free Trial: Available

TextMarks pricing starts at $199/month and scales with the number of features. A 14-day free trial is also offered. Gold: $199/month Platinum: $499/per month Enterprise: $999/per month Large Custom Plans: Please contact TextMarks directly for pricing information

TextMarks offers the following features:

  • Contact Management

TextMarks has the following typical customers:

Small Business, Large Enterprises, Non Profit, Mid Size Business

TextMarks supports the following languages:

English

We do not have any information about what devices TextMarks supports

We do not have any information about what integrations TextMarks has

TextMarks offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base

Related categories

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