--- description: Learn how Total Lean Management (TLM) QMS Software can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Total Lean Management (TLM) QMS Software Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/144/quality-management/software) > [Total Lean Management (TLM) QMS Software](/software/132607/the-lean-machine) # Total Lean Management (TLM) QMS Software Canonical: https://www.getapp.za.com/software/132607/the-lean-machine Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/132607/the-lean-machine?page=2) > The Lean Machine is a quality management software that helps businesses manage documents, inspections, vendors, and organizational operations. It lets organizations set up projects to handle failure mode and effects analysis (FMEA) and automatically calculate risk priority number (RPN). > > Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 40 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Lean & Mean Business Systems - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$75,00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: TLM is available on monthly subscriptions or on a perpetual license, outlined below. Costs can be estimated starting at $75/user/mo which goes down as the user count goes up, plus an initial installation fee that is less than $5,000 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Change Management - Communications Management - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customizable Reports - Customizable Templates - Data Import/Export - Defect Tracking - Document Coding & Control ## Integrations (2 total) - Microsoft Outlook - QuickBooks Enterprise ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software) ## Related Categories - [Quality Management Software](https://www.getapp.za.com/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.za.com/directory/243/compliance/software) ## Alternatives 1. [Isolocity](https://www.getapp.za.com/software/124867/isolocity) — 4.6/5 (68 reviews) 2. [MasterControl Quality Excellence](https://www.getapp.za.com/software/104305/mastercontrol) — 4.5/5 (580 reviews) 3. [KAWAK](https://www.getapp.za.com/software/2060913/kawak) — 4.6/5 (346 reviews) 4. [Mitti (by SafetyCulture)](https://www.getapp.za.com/software/102403/iauditor) — 4.6/5 (356 reviews) 5. [Qualio](https://www.getapp.za.com/software/100136/quality-management-software) — 4.6/5 (138 reviews) ## Reviews ### "TLM Great Product and Superior Support" — 5.0/5 > **Stewart** | *22 January 2011* > > **Pros**: This software has it all and at a more than reasonable cost. We have used software developed by David for the past 10 years for our complaint handling, we were more than happy when he came out with TLM and realized that it could do so much more for our ISO 13485 company. It has served us well through many ISO and FDA audits, an FDA auditor even asked for the name of the software. Customer support has been very helpful in fine tuning the software/reports to meet our specific needs for audits, even ones requested a day before the audit. The software is straight forward to use, we have 8 personnel in two different locations using it seamlessly. TLM machine has the best customer support I have ever used, problems and requests for help were answered quickly and efficiently. > > **Cons**: Not knowing what goodie module to use first, seriously this software has so much it can be addicting spending time exploring all the modules. > > If you are looking for a software package that has it all this is certainly worth purchasing. I would recommend this to anyone who needs a complete software package to satisfy their compliance needs, its hard to find software and customer support that both work well and TLM does both. ----- ### "Extremely Satisfied Customer" — 5.0/5 > **Jay** | *31 July 2012* > > **Pros**: I have used many ERP systems in the past and have never received the kind of customer support as I have with TLM. If there is a change that needs to be made or an improvement that our company would like to see in the software, that request is usually completed within 24 hours and usually within just a few hours. The system is extremely easy to use and implement and has all of the functionality of the systems that are 200k +. I would recommend TLM to any company that is looking for a solution to manage documents all the way from RFQ to Shipment of product and every step in between. > > **Cons**: I have been using the system for about 2 years and have yet to find a down side to the software. This is one of the nicest and most user friendly ERP systems that is out on the market at this point. > > We have just implemented a merger of 2 companies and TLM was an integral part of this merger. We have over 100 employees for both facilities and we were able to implement the system, conduct training and pass our ISO audit using this system within 6 months. The majority of the time was spent merging the business systems. I highly recommend this system to anyone looking to improve and understand the flow of products through their company. ----- ### "A one-stop shop for all of our QMS needs\!" — 4.0/5 > **Allison** | *06 November 2013* > > PROS: - EXCELLENT customer service\! Without fail, David has responded to every question, email, \& phone call within a few hours. He is great to work with and always willing to help. - Variety of customizable modules- TLM is a one-stop shop for all of our QMS needs - Improvements noticed with every new software update - Bit of a learning curve at first, but easy to use once you get familiar with the software - The training videos on the website are helpful- keep them coming\! CONS: - Experienced some difficulties during the software installation - Not intuitive to new users- would love to see more training videos OVERALL: Our organization implemented TLM document control module in September 2013. We experienced some difficulties during the initial installation of the software, but thanks to the excellent customer service and technical support, the issues were resolved in a timely manner. We now have \~113 employees using the document control module and are excited to implement more modules in the very near future. ----- ### "The Lean Machine" — 5.0/5 > **David** | *22 July 2019* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Excellent software for ISO 9001. Easy to use and very good customer support. We use this software everyday for all aspects of our QMS. > > **Cons**: No cons this software is a great price, great support and is a all in one system. ----- ### "A great alternative to the big boys" — 5.0/5 > **Taimur** | *07 February 2012* > > **Pros**: -Diverse functionality with great document control features such as varied search filters, document obsolescence, document change orders, training lists and records -Very easily customizable to fulfill individual needs -Great setup of admin and management rep users and ability to switch roles -Great customer support and service -Price > > **Cons**: -Not intuitive to users - Training is required and recommended -A little slow (hosted externally) > > A nifty and lean system with great functionality, I have used many other validated doc management system, each with their own issues (document stuck in workflows, incorrect revisions uploaded, ect), the design and functionality to TLM definitely address a number of the issues the bigger names have. No software is without bugs but the system easily recovers from the issues and the customer support and service is superb when needed. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.za.com/software/132607/the-lean-machine?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/132607/the-lean-machine) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data