About Amazon WorkSpaces

Amazon WorkSpaces is a Desktop-as-a-Service (DaaS) software that helps businesses facilitate remote working through cloud-hosted desktop virtualization. It enables administrators to maintain a secure user platform through multi-factor authentication, single sign-on (SSO), custom permission levels, and IP address-based access control features.

Amazon WorkSpaces allows businesses to categorize resources by adding tags across work spaces, imported images, IP access control groups, bundles, and directories. The WorkSpace Application Manager (WAM) lets users add and track usage of external applications on virtual desktops. Supervisors can also utilize the CloudWatch module to set up threshold-specific alarms and analyze performance across several work spaces.

Amazon WorkSpaces comes with an API, which allows businesses to integrate the solution with multiple third-party systems. It alsoenables users to maintain virtual desktop infrastructure in compliance with HIPAA data protection and PCI DSS payment processing regulations.


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Amazon WorkSpaces Software - Amazon WorkSpaces user identification
Amazon WorkSpaces Software - Amazon WorkSpaces applications manager
Amazon WorkSpaces Software - Amazon WorkSpaces directory details

Not sure about Amazon WorkSpaces? Compare with a popular alternative

Amazon WorkSpaces

4,3 (31)
VS.

Starting Price

No pricing found
US$9,20
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

35
70

Integrations

No integrations found
8

Ease of Use

4,3 (31)
4,9 (11)

Value for Money

4,4 (31)
4,8 (11)

Customer Service

4,1 (31)
5,0 (11)
Green rating bars show the winning product based on the average rating and number of reviews.

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4,3
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Reviews

Overall rating

4,3 /5
(31)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,3/5
Customer Support
4,1/5

Already have Amazon WorkSpaces?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 31
Shawn
Shawn
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great product for RDP Sessions

Reviewed on 2022/08/09

Very positive, can be a bit tricky to understand all the layers.

Very positive, can be a bit tricky to understand all the layers.

Pros

Ability to use for remote work and security.

Cons

Tech support via Amazon is lacking. We use CDW for 3rd party support.

Alternatives Considered

Microsoft Azure

Reasons for Switching to Amazon WorkSpaces

Broader network options and resources.
Sandeep
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best Remote Desktop management tool

Reviewed on 2021/04/17

Overall its the best that runs smoothly without having consuming too much of RAM. It is must have...

Overall its the best that runs smoothly without having consuming too much of RAM. It is must have tool especially during this work from home period. It works seamlessly in day to day usage.

Pros

It is easy to use. It has clean and simple user interface. It works on almost every desktop operating system. We can access it from anywhere with ease. It has two step verification system that allows us to safely login without the fear of getting hacked. Verification is always sent to mail every time we login so that its safe and at the same easy to use. It doesn't take up so much memory while running.

Cons

It doesn't work properly with slow internet connection. It gets disconnected automatically sometimes when there is even slight fluctuations in internet. Sometimes the verification mail doesn't get sent when we try to login. macOS client is slow compared to windows client.

Dave
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buggy client software that frequently and intermittently fails to connect

Reviewed on 2023/04/05

Extremely poor.- continual intermittently desktop display issues- very poor audio when attending...

Extremely poor.- continual intermittently desktop display issues- very poor audio when attending teams meetings (need to email meeting invite to my local account and attend meetings as an "external" party which confuses people)- No file transfer from remote desktop to local- Linux client and Web Clients give authentication failure, need to use MacOS or Windows only despite the websites claims (misleading information)- Support don't address issues even when calls have been logged for months, and end user is not able to contact support directly (non-existant support)

Pros

If it worked as it's supposed to it would be a great way to provide a remote desktop for external contractors such as myself. It's a pity it doesn't work reliably

Cons

The AWS Workspaces client is buggy, it frequently and intermittently fails to connect, or will connect but instead of showing the desktop shows a white screen the size of the remote desktop, my client has had a call logged with AWS for months to fix this issue, and despite 2-3 client versions being released this issue continues to plague their service.

Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 5 001–10 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

amazon work space similar to horizon or vdi

Reviewed on 2020/12/18

ease to use decreases patching and upgrades on infra

ease to use decreases patching and upgrades on infra

Pros

easy to use no infrastructure necessary.no need of purchase of hardware no need to rack and stack windows vmware license storage every thing will be taken care by amazon

Cons

support .we will not have direct contact need to schedule a meeting for troubleshooting issues

Rebecca
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent remote work product.

Reviewed on 2022/12/12

I have been using it since early 2020 and so far it has been incredibly reliable.

I have been using it since early 2020 and so far it has been incredibly reliable.

Pros

How easy it is to use. We use it with both a thin client and a personal computer in our household and find it easy to use and access with both.

Cons

So far I haven't found anything. It rarely malfunctions and when it does it is only a matter of minutes before it is up and running again.

Showing 5 reviews of 31 Read all reviews

Amazon WorkSpaces FAQs

Below are some frequently asked questions for Amazon WorkSpaces.

Amazon WorkSpaces offers the following pricing plans:

  • Pricing model: Free Version
  • Free Trial: Available

Amazon WorkSpaces is available at pay-per-usage model and charges are region and bundle specific. It also offers a free tier with 80 GB Root and 50GB User volumes. Linux bundle: • Value: $21/month or $7.25/month + $0.17/hour • Standard: $29/month or $7.25/month + $0.26/hour • Performance: $41/month or $7.25/month + $0.43/hour • Power: $66/month or $7.25/month + $0.64/hour • PowerPro: $123/month or $7.25/month + $1.49/hour Windows bundle: • Value: $25/month or $7.25/month + $0.22/hour • Standard: $33/month or $7.25/month + $0.30/hour • Performance: $45/month or $7.25/month + $0.47/hour • Power: $70/month or $7.25/month + $0.68/hour • PowerPro: $127/month or $7.25/month + $1.53/hour Windows bundle-Bring Your Own License: • Value: $21/month or $7.25/month + $0.17/hour • Standard: $29/month or $7.25/month + $0.26/hour • Performance: $41/month or $7.25/month + $0.43/hour • Power: $66/month or $7.25/month + $0.64/hour • PowerPro: $123/month or $7.25/month + $1.49/hour

Amazon WorkSpaces has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Amazon WorkSpaces supports the following languages:

English

Amazon WorkSpaces supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Amazon WorkSpaces has

Amazon WorkSpaces offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

See all software categories found for Amazon WorkSpaces.