MailMeter

Email archiving and indexing for eDiscovery and compliance

About MailMeter

MailMeter helps organizations manage email archiving, indexing, retrieval, eDiscovery, and more via a unified dashboard. Search capabilities in the platform enable enterprises to analyze sent or received emails by email address, domain, custom terms, data range, and attachments using Boolean logic or Wildcard, fuzzy, verb tense, and proximity search methods.

MailMeter includes a storage manager, which automatically compresses and stores email attachments in a centralized database for future reference. It offers a host of features such as disaster recovery, drag-and-drop interface, lost attachment search, past email activity tracking, compliance management, and more. The retention management module lets administrators implement different destruction policies for multiple email recipients and user groups. Teams can utilize the litigation hold functionality to lock legal emails across recipients, groups or selected emails addresses, enabling authorized users to prevent email deletion even after the retention period.

MailMeter allows managers to gain insight into policy violation, suspicious emails, inappropriate content sharing, and responses via personal usage analytics, forensic investigation, graphs, and charts. It also supports integration with various third-party applications including Microsoft Outlook, Gmail, MS Office 365, Zarafa, and more.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

MailMeter Simple & advanced Search
MailMeter custom search rules
MailMeter audit trail
View 4 more
MailMeter video
MailMeter screenshot: MailMeter Simple & advanced Search MailMeter screenshot: MailMeter custom search rules MailMeter screenshot: MailMeter audit trail

Features

Total features of MailMeter: 34

  • Access Control
  • Activity Dashboard
  • Compliance Management
  • Data Filtering
  • Data Storage Management
  • Disaster Recovery
  • Document Storage
  • Drag & Drop Interface
  • Email Alerts
  • Email Distribution
  • Email Notifications
  • Email Response Control
  • Email Tracking
  • Filtered Views
  • Financial Analysis
  • Full Text Search
  • Historical Analysis
  • History Tracking
  • Indexing
  • Permission Management
  • Policy Management
  • Receiving
  • Reporting & Statistics
  • Retention Management
  • Role-Based Permissions
  • Rules-Based Workflow
  • Scheduled Reporting
  • Search Functionality
  • Secure Data Storage
  • Status Reporting
  • Summary Reports
  • Third Party Integration
  • User Defined Attributes
  • User Management

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Reviews

Overall rating

4,7 /5
(6)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,3/5
Customer Support
4,8/5

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Showing 5 reviews of 6
Robert Y.
Overall rating
  • Industry: Publishing
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Mail Archiving Solution

Reviewed on 2020/05/06

In my 10+ years of using Mailmeter (across 3 different organisations), it has helped me to solve...

In my 10+ years of using Mailmeter (across 3 different organisations), it has helped me to solve lots of different issues at different times.

These include:

Data recovery where users had inadvertently deleted crucial emails
Data recovery where a mail store had become corrupted
Easily producing evidence for HR and Legal Investigations
Easy response to GDPR DSAR Requests

Pros

This product is very easy to implement and run. It runs in the background and captures all emails that are sent to, from and in our organisation.

When I need to perform an eDiscovery, the user interface is very intuitive and guides me through the process.

The product is GDPR aware and fully configurable for Data Privacy.

Cons

I've used the product for over 10 years and previous versions had disparate modules that you had to move between. Often, I couldn't remember which module did which feature and this led to some inefficiency.

In the most recent version we've installed, this issue has been resolved and all modules have been packaged into a single interface. Product use is now very straightforward.

Response from Waterford Technologies

Thank you so much for the 5-star review! We are so happy to hear that you have been a happy customer for over 10 years. We look forward to working with you for many more years.

Sean D.
Overall rating
  • Industry: Government Administration
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MailMeter Review

Reviewed on 2020/05/15

Overall experience has been very good. Huge benefit to us in managing our on-premise mailboxes and...

Overall experience has been very good. Huge benefit to us in managing our on-premise mailboxes and for assisting in Freedom of Information requests.

Pros

Has an archive of every email sent or received by our staff for the past 15 x years. Search functionality is very good.

Cons

Folder structures in mailboxes not reflected in searches though.

Response from Waterford Technologies

Thank you so much for the stellar review! We love to hear from our customers and we are so happy that you have been with MailMeter for over 14 years. We look forward to many more years of providing you with 5-star service.

Niall M.
Overall rating
  • Industry: Government Administration
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Audit Tool

Reviewed on 2020/05/12

From an audit capture perspective it has been very positive. Any queries are dealt with very...

From an audit capture perspective it has been very positive. Any queries are dealt with very efficiently

Pros

Peace of mind knowing that there is a record of all items that are received into the Department. Easy to find email that have been deleted

Cons

I would like to roll this out to users but it has been difficult to implement this. We don't use the product often enough to be expert in iits use

Response from Waterford Technologies

Thank you for your review of MailMeter. We are happy to hear that MailMeter is providing you with peace of mind. If there is anything we can do to help improve your ease of use, please do not hesitate to reach out to us.

Mitchell M.
Overall rating
  • Industry: Sports
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

MailMeter Email Archiving

Reviewed on 2020/04/23

MailMeter does what it's designed to do with excellent speed and indexing.

MailMeter does what it's designed to do with excellent speed and indexing.

Pros

This is an easy and straight forward product to use with an intuitive interface and speedy search capability. Searching for an archived email amongst millions takes seconds.

Cons

If you have a choice I would go for the online hosted version rather than on premise.

Response from Waterford Technologies

Thank you so much for sharing your experience with MailMeter. We have been thrilled to have you as a customer for over 13 years. Please do not hesitate to reach out to us if you need anything.

Mike H.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great email archiving solution

Reviewed on 2020/05/11

Sales and installation process was easy. Any questions I have had have been answered quickly. ...

Sales and installation process was easy. Any questions I have had have been answered quickly. Product exceeded my expectations.

Pros

MailMeter is a great product. It captures and indexes all email in real-time and makes it easy for me to search against them later.

Cons

I can't think of any negatives. It provides me with all the features I need.

Response from Waterford Technologies

Thanks so much for your review! We love to hear from our happy customers.

Showing 5 reviews of 6 Read all reviews

MailMeter FAQs

Below are some frequently asked questions for MailMeter.

MailMeter offers the following pricing plans:

  • Starting from: US$4,50/month
  • Pricing model: One Time License, Subscription
  • Free Trial: Available

Pricing for MailMeter starts at $4.50 per user per month for the cloud solution. The on-premise application can be purchased for a one-time fee. contact Waterford technologies for the details.

MailMeter offers the following features:

  • Access Control
  • Compliance Management
  • Retention Management

MailMeter has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

MailMeter supports the following languages:

English

We do not have any information about what devices MailMeter supports

MailMeter integrates with the following applications:

Gmail, Microsoft 365, Microsoft Outlook

MailMeter offers the following support options:

Phone Support, Online Support, Knowledge Base

Related categories

See all software categories found for MailMeter.