Everbridge Mass Notification

Mass notification software for emergency communication

About Everbridge Mass Notification

Everbridge Mass Notification is an emergency notification software that helps businesses in education, retail, healthcare, manufacturing, and other industries send text, email, or voice messages about critical incidents. It enables users to create incident-specific notification templates and publish them across websites, internal communication channels, and social media platforms.

Everbridge Mass Notification allows organizations to communicate with individuals or groups using geo-targeted text messages. It lets users build and maintain a contact database, ensuring quick access to information during emergencies. Administrators can configure role-based permissions, restricting users from adding, updating or deleting specific information. It also allows users to automatically prioritize recipients and content based on location, severity and incident type.

Everbridge Mass Notification facilitates integration with third-party human resource management (HRM) and business continuity planning (BCP) solutions. Managers can generate reports to gain insights into notification delivery status across distribution channels such as mobile app, SMS, email, phone, and more.

Pricing starting from:

N/A

  • Free Trial

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Trial

Images

Everbridge Mass Notification event summary analytics
Everbridge Mass Notification  create location specific messages
Everbridge Mass Notification role-based access
Everbridge Mass Notification incident settings
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Everbridge Mass Notification video
Everbridge Mass Notification screenshot: Everbridge Mass Notification event summary analytics Everbridge Mass Notification screenshot: Everbridge Mass Notification  create location specific messages Everbridge Mass Notification screenshot: Everbridge Mass Notification role-based access Everbridge Mass Notification screenshot: Everbridge Mass Notification incident settings

Features

Total features of Everbridge Mass Notification: 48

  • Access Control
  • Activity Dashboard
  • Alerts / Escalation
  • Analytics
  • Automated Scheduling
  • Automatic Notifications
  • Chat
  • Communication Management
  • Contact Database
  • Contact History
  • Contact Management
  • Customizable Categories
  • Customizable Reporting
  • Customizable Templates
  • Desktop Notifications
  • Email Alerts
  • Email Notifications
  • Event Logs
  • Event Management
  • Event Tracking
  • Event Triggered Actions
  • Geographic Maps
  • Geolocation
  • Geotargeting
  • Instant Messaging
  • Location Tracking
  • Mobile Alerts
  • Multi-Channel Communication
  • Multimedia Support
  • Permission Management
  • Prioritizing
  • Push Notifications
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Risk Alerts
  • Role-Based Permissions
  • SMS Integration
  • Scenario Planning
  • Self Service Portal
  • Social Media Integration
  • Summary Reports
  • Template Management
  • Third Party Integration

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Reviews

Overall rating

4,3 /5
(13)
Value for Money
3,6/5
Features
4,1/5
Ease of Use
4,3/5
Customer Support
3,6/5

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Showing 5 reviews of 13
Cindy M.
Overall rating
  • Industry: Public Relations & Communications
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

everbridge

Reviewed on 2019/11/14

I use this product often during the week and am very pleased with it

I use this product often during the week and am very pleased with it

Pros

I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!

Cons

To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email

Tom C.
Overall rating
  • Industry: Security & Investigations
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Everbridge

Reviewed on 2020/08/20

Pros

Resident mapping function- easy to quickly send out mass notifications based on locations of impacted area

Cons

Still seeing issues when it comes to the traveling employees at airports. It is not always accurate.

Syed saqib A.
Overall rating
  • Industry: Computer Software
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Decent "Collaboration" tool

Reviewed on 2019/01/08

A good tool for live environments where issues are realtime and SLA's are short and need urgent...

A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done

Pros

Reachability to people cannot be made easier.
Lets you work with great mobility
Very intuitive user interface.

Cons

Should provide a feature for knowledge base articles or documentation to be stored
Should also provide more flexibility in duration of broadcast
Should improve the navigation

Verified Reviewer
Overall rating
  • Industry: Government Relations
  • Company size: 5 001-10 000 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Mass notifications

Reviewed on 2020/11/25

Pros

Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.

Cons

Everbridge sends the notice out to each contact phone number at the same time. For example a work phone number and a personal cell phone will ring at the same time.

Verified Reviewer
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 10 000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function

Reviewed on 2020/09/27

Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent,...

Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders. Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.

Pros

Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents. This tool complies with organizational and industry guidelines, which is really an important factor.

Cons

Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.

Showing 5 reviews of 13 Read all reviews

Everbridge Mass Notification FAQs

Below are some frequently asked questions for Everbridge Mass Notification.

Everbridge Mass Notification offers the following pricing plans:

  • Free Trial: Not Available

Please contact Everbridge Mass Notification directly for pricing details.

Everbridge Mass Notification offers the following features:

  • Contact Management
  • Scenario Planning

Everbridge Mass Notification has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Mid Size Business

Everbridge Mass Notification supports the following languages:

English

Everbridge Mass Notification supports the following devices:

Android, iPhone, iPad

Everbridge Mass Notification integrates with the following applications:

AG5, CyberOne

Everbridge Mass Notification offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials

Related categories

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