About Everbridge Mass Notification
Everbridge Mass Notification is an emergency notification software that helps businesses in education, retail, healthcare, manufacturing, and other industries send text, email, or voice messages about critical incidents. It enables users to create incident-specific notification templates and publish them across websites, internal communication channels, and social media platforms.
Everbridge Mass Notification allows organizations to communicate with individuals or groups using geo-targeted text messages. It lets users build and maintain a contact database, ensuring quick access to information during emergencies. Administrators can configure role-based permissions, restricting users from adding, updating or deleting specific information. It also allows users to automatically prioritize recipients and content based on location, severity and incident type.
Everbridge Mass Notification facilitates integration with third-party human resource management (HRM) and business continuity planning (BCP) solutions. Managers can generate reports to gain insights into notification delivery status across distribution channels such as mobile app, SMS, email, phone, and more.
Pricing starting from:
N/A
- Free Trial
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Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
Compare with Popular Alternatives
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Features
Total features of Everbridge Mass Notification: 48
- Access Control
- Activity Dashboard
- Alerts / Escalation
- Analytics
- Automated Scheduling
- Automatic Notifications
- Chat
- Communication Management
- Contact Database
- Contact History
- Contact Management
- Customizable Categories
- Customizable Reporting
- Customizable Templates
- Desktop Notifications
- Email Alerts
- Email Notifications
- Event Logs
- Event Management
- Event Tracking
- Event Triggered Actions
- Geographic Maps
- Geolocation
- Geotargeting
- Instant Messaging
- Location Tracking
- Mobile Alerts
- Multi-Channel Communication
- Multimedia Support
- Permission Management
- Prioritizing
- Push Notifications
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real Time Updates
- Reporting & Statistics
- Risk Alerts
- Role-Based Permissions
- SMS Integration
- Scenario Planning
- Self Service Portal
- Social Media Integration
- Summary Reports
- Template Management
- Third Party Integration
Alternatives
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Reviews
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- Industry: Public Relations & Communications
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
everbridge
Reviewed on 2019/11/14
I use this product often during the week and am very pleased with it
I use this product often during the week and am very pleased with it
Pros
I use this product every time we have to do a mass notification through the PD or Fire department. It is the easiest product ever!
Cons
To be honest there is not anything I don't like about this product. Its functional and so easy to use. Everyone gets the notification at once and is alerted via phone or email
- Industry: Security & Investigations
- Company size: 1 001-5 000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Everbridge
Reviewed on 2020/08/20
Pros
Resident mapping function- easy to quickly send out mass notifications based on locations of impacted area
Cons
Still seeing issues when it comes to the traveling employees at airports. It is not always accurate.
- Industry: Computer Software
- Company size: 10 000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Decent "Collaboration" tool
Reviewed on 2019/01/08
A good tool for live environments where issues are realtime and SLA's are short and need urgent...
A good tool for live environments where issues are realtime and SLA's are short and need urgent work to be done
Pros
Reachability to people cannot be made easier.
Lets you work with great mobility
Very intuitive user interface.
Cons
Should provide a feature for knowledge base articles or documentation to be stored
Should also provide more flexibility in duration of broadcast
Should improve the navigation
- Industry: Government Relations
- Company size: 5 001-10 000 Employees
- Used Other for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Mass notifications
Reviewed on 2020/11/25
Pros
Everbridge is a great system that notifies all contacts on your account with the emergency or notice needed. Notifications are sent out to every email, phone number or cell phone listed on the contact account so it will be received in many forms.
Cons
Everbridge sends the notice out to each contact phone number at the same time. For example a work phone number and a personal cell phone will ring at the same time.
- Industry: Gambling & Casinos
- Company size: 10 000+ Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Tool That Offers Cohesive Emergency Notification Process With Built-In Alerting Function
Reviewed on 2020/09/27
Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent,...
Everbridge, in conjunction with organization's internal ITSM technology, facilitates consistent, glitch-free, prompt and complete communication every time to responders and stakeholders. Based off of the preconfigured business rules, Everbridge covers emergency alerting for IT outages, Cyber Security Breaches, Power Outages and Major IT Escalations.
Pros
Everbridge adds notable business value by adhering to right IT Service Management processes and ITIL standards which significantly reduces negative impact of operational issues, improves productivity, saves production slowdowns and expedites communication for critical outages/incidents. This tool complies with organizational and industry guidelines, which is really an important factor.
Cons
Customization from Administrator's standpoint can be improved in order to let the Admin can make changes to default message templates as well as can edit reporting capability, per business and process owner's requirements.
Everbridge Mass Notification FAQs
Below are some frequently asked questions for Everbridge Mass Notification.Q. What type of pricing plans does Everbridge Mass Notification offer?
Everbridge Mass Notification offers the following pricing plans:
- Free Trial: Not Available
Please contact Everbridge Mass Notification directly for pricing details.
Q. What are the main features of Everbridge Mass Notification?
Everbridge Mass Notification offers the following features:
- Contact Management
- Scenario Planning
Q. Who are the typical users of Everbridge Mass Notification?
Everbridge Mass Notification has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Mid Size Business
Q. What languages does Everbridge Mass Notification support?
Everbridge Mass Notification supports the following languages:
English
Q. Does Everbridge Mass Notification support mobile devices?
Everbridge Mass Notification supports the following devices:
Android, iPhone, iPad
Q. What other apps does Everbridge Mass Notification integrate with?
Everbridge Mass Notification integrates with the following applications:
AG5, CyberOne
Q. What level of support does Everbridge Mass Notification offer?
Everbridge Mass Notification offers the following support options:
Phone Support, Online Support, Knowledge Base, Video Tutorials
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