About Cisco IPICS

Cisco IPICS is an emergency notification solution that helps organizations broadcast messages to multiple communication devices such as landline, cell, IP, and satellite phones. The built-in dispatch console enables users to create incidents, select broadcast channels, mute specific channels, configure alert tones, and more.

Cisco IPICS allows administrators to create multiple user accounts and configure permission rights, limiting users' access to specific communication channels. It lets users set up communication preferences, ensuring emergency calls are automatically transferred to a subsequent phone number based on the preference order. It also lets supervisors perform manual backups or schedule daily backups at specific intervals, and store all captured data at predefined locations.

Cisco IPICS offers integration with several third-party systems including digital radios, IP phones, and PTT systems. It allows first responders to send live videos, images, and audio clips to establish collaboration during emergencies.


Business size



United States

Supported Languages



Cisco IPICS user groups
Cisco IPICS location tracking
Cisco IPICS instant messaging
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Cisco IPICS video
Cisco IPICS screenshot: Cisco IPICS user groups Cisco IPICS screenshot: Cisco IPICS location tracking Cisco IPICS screenshot: Cisco IPICS instant messaging


Total features of Cisco IPICS: 41

  • Access Control
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Alerts / Escalation
  • Automatic Notifications
  • Channel Management
  • Communication Management
  • Communications Diagnostics
  • Contact Management
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Event Triggered Actions
  • Filtered Views
  • Instant Messaging
  • Location Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Location
  • Multimedia Support
  • Multiple User Accounts
  • Permission Management
  • Push Notifications
  • Real Time Notifications
  • Real Time Updates
  • Risk Alerts
  • Role-Based Permissions
  • Search Functionality
  • Secure Data Storage
  • Semantic Search
  • Status Reporting
  • Status Tracking
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management



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Below are some frequently asked questions for Cisco IPICS.

Cisco IPICS offers the following pricing plans:

  • Free Trial: Not Available

Please contact Cisco directly for pricing details.

Cisco IPICS offers the following features:

  • Contact Management
  • Multi-Channel Communication

Cisco IPICS has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Cisco IPICS supports the following languages:


Cisco IPICS supports the following devices:

Android, iPhone, iPad

We do not have any information about what integrations Cisco IPICS has

Cisco IPICS offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support

Related categories

See all software categories found for Cisco IPICS.