About WinTeam

WinTeam is a cloud-based enterprise resource planning (ERP) software designed to help janitorial and security service contractors manage their workforce and automate financial operations. Features include performance tracking, job costing, timekeeping, benefits planning, analytics and reporting.

The application enables contractors to track billable hours for one-time, recurring or project-based work. With WinTeam’s scheduling feature, supervisors can manage work tickets, view upcoming jobs, and track overtime scenarios through alerts. It includes TeamTime, an attendance tracking functionality, which lets administrators verify employee’s presence at the site, set up travel time parameters, and receive alerts for attendance issues via email, voicemail or text messages. Crew members can also use the time clock module to clock-in/out using biometric authentication.

WinTeam offers a API-based integrations, letting users connect the system with various third-party applications such as ADP, Avalara, FileBound, Intellum, and Kwantek. Human resource managers can maintain employee information, monitor pay rate history, track absences or leaves, and identify training requirements. Using the accounting module, professionals can record transactions, manage cash flows, handle fixed assets, and generate financial statements.


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Reviews

Overall rating

4,4 /5
(120)
Value for Money
4,1/5
Features
4,1/5
Ease of Use
4,0/5
Customer Support
4,6/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 120
Tracy
Overall rating
  • Industry: Security & Investigations
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Review of WinTeam

Reviewed on 2021/08/31

I've used TEAM for over 10 years and overall I love the product. There are so many great features...

I've used TEAM for over 10 years and overall I love the product. There are so many great features that are bundled into one product which makes it very helpful to us. The fact that everything is together is a huge positive for us. As our company has grown we are looking for more features to help reduce a lot of current manual tasks done by our corporate team.

Pros

All modules in one place is very important to us. We love having the ability to drill down from the general ledger to the source whether it be fixed assets, payroll or invoices. The software itself is very easy to use and learn quickly.

Cons

Employee module could have additional features added. PTO requests and once approved that it populates the timesheets. Expense reporting by the employee that populates their "other comp" for that payroll check. Change of status form that allows management to update an employee file and notifies HR and Payroll once done - items like status change, rate change and job change.

Melinda
Overall rating
  • Industry: Security & Investigations
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Bumpy but better!

Reviewed on 2020/10/13

My experience started out very bumpy, but has really smoothed out over the years. I know I still...

My experience started out very bumpy, but has really smoothed out over the years. I know I still have some to learn that the system will do, but it is much better today than 6 years ago.

Pros

After we figured out the payroll benefits, it is great now. We had a very rough start on it but learned a lot in the process. Completing the billing and also the ability to email invoices automatically on creation is awesome. You just have to make very sure you do things exactly or it is a mess. I finally learned an easy way to reprint invoices just last week.. Auditing is a breeze in Winteam.. Very easy to trace things all the way through.

Cons

Our training 6+ years ago was abysmal. We ended up having to muddle our way through and figure things out on our own for the first year or so. Then we were offered additional training, but had most of it conquered by then. This caused us to do a lot of double work and all.. I still do not like the Other Billing portion, it requires a lot of manual work. And I don't like the limited invoice customization available. I am still having to do some invoices manually in Excel. Invoice Entry can still use some modifications also.

William
Overall rating
  • Industry: Accounting
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Winteam Review

Reviewed on 2019/06/17

Pros

Winteam has a lot of functionality and can handle a lot of our data. In the past year, Team has really made strides in new product development and customer service. The most note worthy enhancement for me was the new AR module with future invoice pricing.

Cons

The product is not user friendly. Several processes that should be automatic take a lot of setup on the back end in order to implement. When you call customer service you can get multiple opposing answers to the same questions from different support members. When new modules or features come out there is no training. It would be great if they had a webinar to go through best practices on a new module. It often feels like we are alone in implementing features.

JEANINE
Overall rating
  • Industry: Security & Investigations
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

WinTeam Purchase

Reviewed on 2020/10/19

Pros

That is had both HR/Timekeeping/Accounting in one package. the one we were using did not have everything we needed, so we were using 2 softwares.

Cons

Not all modules are the same. If I am able to double click on one module, I might only have to click once in another module.
Drop downs are not consistent from one module to the next.

DEBORAH
Overall rating
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A comprehensive all-in-one software

Reviewed on 2021/02/04

I've resisted internal inquiries into whether our company might have better overall functionality...

I've resisted internal inquiries into whether our company might have better overall functionality with several WT competitors because with the exception of the functions already mentioned that we simply don't have the time or personnel to dedicate to learning/using, WinTeam has been an excellent accounting and operations software for our company for almost 14 years.

Pros

We chose WinTeam because of the individual modules for critical company functions that flow into each other for a comprehensive overview of the entire company, or any particular department.

Cons

Some functions remain clunky and time-consuming, particularly the Insurance Benefits module, to the point where we use our insurance vendor's portal for tracking and reporting. We don't use the Inventory module any more either because the benefit of the module to us did not compensate for how much data entry and maintenance was involved.

Showing 5 reviews of 120 Read all reviews

WinTeam FAQs

Below are some frequently asked questions for WinTeam.

WinTeam offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact TEAM Software for pricing details.

WinTeam has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

WinTeam supports the following languages:

English

WinTeam supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

WinTeam integrates with the following applications:

ADP Workforce Now, Avalara

WinTeam offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

Related categories

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