---
description: Learn how Twik can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Twik Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [Twik](/software/132871/twik)

# Twik

Canonical: https://www.getapp.za.com/software/132871/twik

> twik app for Shopify organizes your products catalog and navigation according to each visitor's intent (AKA personalization) automatically. No configuration needed, no coding skills nor maintenance needed. On average our client experience 2-digit conversion rate increase MoM.
> 
> Verdict: Rated **5.0/5** by 5 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Twik

Personalize products catalogues based on visitors' intent.&#10;Personalize products menus and navigation based on visitors' interests.&#10;Personalize currency to each location.&#10;Personalize messages and content.&#10;Personalize creatives and images.&#10;Personalize CTA (Call-to-Action) buttons.&#10;Identify and track visitors in full anonymity, full GDPR-compliant and cookie-less (NeverCookie\! engine).&#10;Understand visitors demographics, psychographics and behavior in realtime.&#10;Marketing automation that automatically writes all your website's business objectives KPIs (see below) into your Google Analytics no configuration needed.&#10;Automatic goal detection for website's and webpage's business objectives like - add-to-cart, add-to-wishlist, purchase, subscribe to a newsletter, contact-us request, download, learn more, and all other Google Analytics goals.&#10;&#10;Twik automatically personalizes websites to increase Sales and Revenue and creates an engaging experience for all - automatically.&#10;Twik automatically personalizes eCommerce + B2B websites to increase Sales \&amp; Revenue. Based on unique machine learning algorithms capable of understanding anonymized visitors, site structures and traffic, Twik provides your visitors with products according to their intent and engaging experience for all users. twik announced one of the promising startups for customers experience and selected 5 of the best disrupter Consumer Retail startups. twik app for Shopify is now available to all free.&#10;See more at https://apps.shopify.com/twik-app-2 and https://twik.io

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 5 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Twik
- **Location**: tel aviv, Israel
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$0,01
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: twik pricing is either based on packages like in Shopify (https://apps.shopify.com/twik-app-2) based on monthly deals or 1¢ per personalized visitor's session for twik+ (the full-scale enterprise platform) where twik will modify the UX to improve the engagements and conversions. twik offers 2000 personalized sessions free on a monthly basis each month. &#10;Twik offers free: BI (Business Intelligence) for an unlimited number of visitors as well as a comprehensive resources library hub that features: popups, chatbot, forms, navigations, products and catalog sorting and more that are free of charge.&#10;twik apps for e-commerce marketplaces offers a free trial before usage.&#10;Please contact twik directly for more pricing information to marketing@twik.io.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Gibraltar, Iceland, Ireland, Isle of Man, Israel, Italy, Luxembourg, Netherlands, New Zealand, Norway, Singapore, Sweden, Switzerland, United Arab Emirates and 2 more

## Features

- A/B Testing
- API
- Abandoned Cart Saver
- Account Based Marketing
- Action Management
- Analytics
- Attribution Modeling
- Audience Targeting
- Behavior Tracking
- Behavioral Analytics
- Behavioral Targeting
- Campaign Segmentation
- Churn Management
- Collaboration Tools
- Competitive Analysis
- Content Analytics
- Content Creation
- Content Management
- Contextual Targeting
- Conversion Rate Optimization

## Integrations (3 total)

- Google Ads
- Shopify
- WordPress

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.za.com/directory/601/customer-experience/software)
- [Personalization Software](https://www.getapp.za.com/directory/609/personalization-behavioral-targeting/software)
- [Customer Engagement Software](https://www.getapp.za.com/directory/650/customer-engagement/software)
- [AB Testing Tools](https://www.getapp.za.com/directory/1295/ab-testing/software)
- [Customer Journey Mapping Tools](https://www.getapp.za.com/directory/1611/customer-journey-mapping-tools/software)

## Alternatives

1. [Lucky Orange](https://www.getapp.za.com/software/112955/lucky-orange) — 4.7/5 (260 reviews)
2. [Marketo Engage](https://www.getapp.za.com/software/990/marketo-lead-management) — 4.3/5 (710 reviews)
3. [Jahia](https://www.getapp.za.com/software/146843/jahia) — 4.6/5 (59 reviews)
4. [Kameleoon](https://www.getapp.za.com/software/111843/kameleoon) — 4.9/5 (8 reviews)
5. [Mapp Marketing Cloud](https://www.getapp.za.com/software/2048028/mapp-cloud) — 3.0/5 (1 reviews)

## Reviews

### "User-Friendly Personalization Tool" — 5.0/5

> **Jane** | *17 October 2018* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: I love the fact that I can install Twik within 5 minutes, just paste the snippet onto my website and the experiments are running.&#10;I love the fact that I can create as many experiments as I want, and as many variants as I want.
> 
> **Cons**: There's no mobile version for the editor yet
> 
> Twik is simple and easy to install and configure, and by targeting visitors based on the pages they visited on my website, I was able to provide them with relevant content and increase conversions by 28%

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### "Incredible personalization tool" — 5.0/5

> **Gil** | *18 November 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It took no time to implement. Twik understands our site's agendas and is able to provide users with exactly what they are looking for leading to sales growth.
> 
> **Cons**: I can't really think of anything but perhaps the fact I can't target users based on their IP's, but then again that is due to GDPR compliance.
> 
> It took no time to implement so we were able to start testing right away. It hit the mark for us when we were able to target first-time users right off the bat. Twik knows what works best for potential clients and it led to a significant increase in sales closed.

-----

### "Twik" — 5.0/5

> **Mariam** | *30 September 2020* | Banking | Recommendation rating: 7.0/10
> 
> **Pros**: The software is great in targeting key audience.  You can customize by language to target key audiences.
> 
> **Cons**: A bit challenging to get used to but over time the benefit will be more useful

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### "Great platform for all size businesses" — 5.0/5

> **Angela** | *27 August 2020* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: I’m not a very technical person, however found it really easy to use.
> 
> **Cons**: The woocommerce plugin is not ready yet.
> 
> Targeting users was one of my main goals. After I started to use twik, I suddenly managed to compare data and gained the information I need. Great personalization platform\!

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### "Alternative to google analytics" — 5.0/5

> **Mohammed** | *22 September 2020* | Nonprofit Organization Management | Recommendation rating: 10.0/10
> 
> **Pros**: This is a great alternative or complement to google analytics, we tested it on our website, and it’s very user friendly and easy to use.
> 
> **Cons**: I can’t think of any issues with the software. However, it is .io which might make some hesitant about Using it.
> 
> We used it for donor journey tracking and user profiling, which will help our marketing team

## Links

- [View on GetApp](https://www.getapp.za.com/software/132871/twik)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/132871/twik> |
| de-AT | <https://www.getapp.at/software/132871/twik> |
| en | <https://www.getapp.com/customer-management-software/a/twik/> |
| en-AE | <https://www.getapp.ae/software/132871/twik> |
| en-AU | <https://www.getapp.com.au/software/132871/twik> |
| en-CA | <https://www.getapp.ca/software/132871/twik> |
| en-GB | <https://www.getapp.co.uk/software/132871/twik> |
| en-IE | <https://www.getapp.ie/software/132871/twik> |
| en-NZ | <https://www.getapp.co.nz/software/132871/twik> |
| en-SG | <https://www.getapp.sg/software/132871/twik> |
| en-ZA | <https://www.getapp.za.com/software/132871/twik> |
| fr | <https://www.getapp.fr/software/132871/twik> |
| fr-BE | <https://fr.getapp.be/software/132871/twik> |
| fr-CA | <https://fr.getapp.ca/software/132871/twik> |
| nl | <https://www.getapp.nl/software/132871/twik> |
| nl-BE | <https://www.getapp.be/software/132871/twik> |

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