About Lark

Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

Lark enables employees to configure message priority and track message delivery status from a centralized platform. It provides a chat bot, which allows users to automatically receive reminders and post messages at pre-defined date and time. The built-in team calendar lets staff members schedule meetings, book rooms, and create group chats to share documents and meeting agendas. Users can send emoji reactions and pin important chats, ensuring quick response and access to specific details.

Lark provides an API, which allows businesses to integrate the system with several third-party solutions. It lets team members utilize the screen-share technology to share conference materials, presentations, and external applications during audio or video calls. The cloud-storage module enables users to upload, download, and preview documents in multiple file formats.

Devices

Business size

S M L

Markets

Canada, United Kingdom, Australia, India, Japan and 3 others, Germany, Brazil, Mexico

Supported Languages

Chinese (Simplified), Chinese (Traditional), English, Indonesian, Japanese, Thai

Images

Lark instant messaging
Lark meeting scheduling
Lark message threads
View 4 more
Lark video
Lark video
Lark video
Lark video
Lark video
Lark video
Lark video
Lark screenshot: Lark instant messaging Lark screenshot: Lark meeting scheduling Lark screenshot: Lark message threads

Features

Total features of Lark: 42

  • API
  • Application Sharing
  • Brainstorming
  • Calendar Management
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Communications Calendar
  • Conferencing
  • Contact History
  • Contact Management
  • Content Management
  • Data Storage Management
  • Desktop Notifications
  • Document Management
  • Document Storage
  • Event Scheduling
  • File Transfer
  • Filtered Views
  • History Tracking
  • Instant Messaging
  • Meeting Management
  • Preview Functionality
  • Prioritizing
  • Project Management
  • Reminders
  • Remote Access
  • Remote Monitoring
  • Scheduling
  • Search Functionality
  • Secure Data Storage
  • Status Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Team Calendars
  • Two-Way Audio & Video
  • Version Control
  • Video Conferencing
  • Voting
  • Workflow Management

Alternatives

Zoom

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#1 Alternative to Lark
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Bria

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#2 Alternative to Lark
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eyeson

4,4
#3 Alternative to Lark
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Groupe.io

4,9
#4 Alternative to Lark
Groupe.io is an all-in-one employee app that connects and digitizes the entire workforce, from HQ to the frontline,...

Reviews

Overall rating

4,4 /5
(12)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,5/5

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Showing 5 reviews of 12
Kevin H.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for current times

Reviewed on 2020/07/15

Pros

Video calls were easy to use and you can have a lot of people in one call. I can use the calendar to launch calls and Lark adjusts the time-zones automatically which which makes it easier when dealing with global clients. The interface is simple which is just the way I like things. The main screen combines group chats, calendar assistant, and private messages so there is no need to do a lot of toggling or have a bunch of different tabs open. Internal vs. External teams is also a neat feature I haven't seen with other software.

Cons

As with any new software, it takes some time to get familiar to everything but after a while it becomes intuitive.

Response from Lark

Thanks for your feedback Kevin, Really glad to hear you are loving Larksuite.

Gautam M.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use and Super Collaborative !

Reviewed on 2020/08/25

Pros

1. The file sharing is a seamless experience across the organization
2. The collaborative tools is great since you can add multiple team members in one document and assign tasks accordingly
3. The Lark video is again impressive as it allows you to give access to your team members laptop if needed and also share files within the call
4. It is compatible both on mobile and on laptop ( without downloading any additional software)

Cons

- the internet bandwidth needs to be good while using this app ( it would have been great if the internet reliability is improved)

Rendy W.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best remote work application ever!

Reviewed on 2021/02/10

Lark help me and my team to collaborate easier during work from home, and it's really easy to setup

Lark help me and my team to collaborate easier during work from home, and it's really easy to setup

Pros

Lark has all the features that we need in 1 app. The attendance app is really useful to manage the team. We can monitor staff attendance even from home. Also, the video conference is really good to have a meeting with teams

Cons

need to have a good internet bandwidth to have a stable video conference, but I don't think its a big deal since they have a lot of awesome features

Verified Reviewer
Overall rating
  • Industry: Publishing
  • Company size: 201-500 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent software for collaboration

Reviewed on 2020/12/04

Lark is a very useful, easy-to-use software for collaborating with your team, conducting online...

Lark is a very useful, easy-to-use software for collaborating with your team, conducting online video sessions, and sharing files and documents with your team in real-time. Scheduling and file sharing is easy. The calendars and notifications make sure you don't miss a meeting. I love the interface as well, and it is free!

Pros

Lark has everything I need in a collaboration platform. It has an excellent UI, easily understandable for beginners. Sharing documents and files among your team members and changing access settings are a breeze. Emojis and the ability to react to individual messages make group conversations a delightful experience. I also like that you can simply 'tick' a conversation that's over so your inbox doesn't seem crowded. The video conferencing works surprisingly well on low networks too. Most of all, it doesn't have a lot of hassle with signing up, and it is free!

Cons

My only slight problem was that while video conferencing, the chat interface is very small and difficult to navigate. Otherwise, I'm pretty much satisfied with everything else.

Young L.
Overall rating
  • Industry: Media Production
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Changed the way we work

Reviewed on 2019/11/18

Lark gave my team more time to operate and made communication and collaboration that much easier...

Lark gave my team more time to operate and made communication and collaboration that much easier for us. I tell all my startup friends about Lark because one app where we can do everything for communicating and collaborating with our team has been the difference in our successful push to close 2019.

Pros

Lark is a very easy platform to use both on mobile and desktop. That was the biggest issue where my team would use Excel sheets and I can't edit it that well on my Iphone. It was frustrating that I would have to wait till I was home to get back on my laptop and edit from there. You can do everything on Lark - video chat, IM, docs, sheets, calendar invites, and I heard email is coming on the way. It's made my day so much easier and my team's day as well. Such a simple idea of having everything on one app, but such a powerful platform. Excited for the upcoming features and seeing Lark grow!

Cons

Because it was still new (came out March 2019), I couldn't find much about Lark. But once I demo'd with their team and saw the platform and tried it out, I knew this was IT for my team, especially because we are all remote and in different states.

Response from Lark

Wow thanks Young, glad Lark to support your company.

Showing 5 reviews of 12 Read all reviews

Lark FAQs

Below are some frequently asked questions for Lark.

Lark offers the following pricing plans:

  • Starting from: US$0,00/year
  • Pricing model: Free, Subscription
  • Free Trial: Available

Lark is offered for free for everyone. For customisations and special requests contact us to get a quote.

Lark offers the following features:

  • Brainstorming
  • Calendar Management
  • Collaboration Tools
  • Contact Management
  • Content Management
  • Document Management
  • Mobile Access
  • Project Management
  • Status Tracking
  • Task Management
  • Version Control
  • Video Conferencing

Lark has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Lark supports the following languages:

Chinese (Simplified), Chinese (Traditional), English, Indonesian, Japanese, Thai

Lark supports the following devices:

Android, iPhone, iPad

Lark integrates with the following applications:

Google Docs

Lark offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

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