Spacewell

IoT-enabled IWMS. Facility, real estate & workplace solution

About Spacewell

Designed for facility, real estate and workplace management, Spacewell offers end-to-end facility management process control by integrating all relevant activities and touch-points on a single platform. Spacewell supports facility operations with a virtual work assistant that organizes and prioritizes tasks along with service requests for streamlined space and work order management. Features include a virtual work assistant, dynamic requests and tasks, self-service functionality, online booking management, configurable workflows, real-time IoT sensor triggers, space analysis, utilization monitoring, KPI/SLA dashboards and reporting, and much more.

Businesses can utilize Spacewell's virtual assistant to facilitate service delivery by combining tasks with service requests and IoT sensor triggers. All tickets are logged, managed, and processed in Spacewell's service center. Using configurable workflows, users can generate work orders from help desk tickets, maintenance plans, or IoT sensors. With Spacewell's work scheduler, work orders can be assigned out to field workers using the drag-and-drop functionality and skills-based resource allocation.

Spacewell imports CAD drawings or BIM models to help businesses manage their space portfolio and visualize space utilization. Users can allocate space to departments or external clients and view all changes in real-time on virtual floor plans. Using integrated mapping technology, Spacewell is able to map assets to floor plans and assign assets to users or locations in order to provide businesses with in-depth visibility into inventories.

Ideal for companies with 1,000+ employees.

Key benefits of Spacewell

- Highly configurable, standard IWMS software; external connectivity through standard web services.
Efficiency
- Best-practice workflows, automated ticketing and skills-based dispatch of work orders.
- Self-service requests through a range of state-of-the-art touchpoints.
- Real-time and historic KPI dashboards, powerful data visualization.
- Optionally, Workplace solutions for the COVID-19 and post-COVID era.

Devices

Business size

S M L

Images

Smart FM services and cleaning app
Space utilization dashboard
Meetings & reservations
Room booking app and digital workplace assistant
Dashboards & data analytics of thermal comfort
Stacking & fit-out recommendations
Work Assistant maintenance app
Real-time crowdedness indicator
IoT workplace solutions
IWMS & BIM integration
Work Assistant maintenance app
Work Assistant maintenance app
Work Assistant maintenance app
Work scheduler & work status
Post-covid workplace solutions
View 16 more
Spacewell video
Spacewell video
Spacewell video
Spacewell video
Spacewell video
Spacewell screenshot: Smart FM services and cleaning app Spacewell screenshot: Space utilization dashboard Spacewell screenshot: Meetings & reservations Spacewell screenshot: Room booking app and digital workplace assistant Spacewell screenshot: Dashboards & data analytics of thermal comfort Spacewell screenshot: Stacking & fit-out recommendations Spacewell screenshot: Work Assistant maintenance app Spacewell screenshot: Real-time crowdedness indicator Spacewell screenshot: IoT workplace solutions Spacewell screenshot: IWMS & BIM integration Spacewell screenshot: Work Assistant maintenance app Spacewell screenshot: Work Assistant maintenance app Spacewell screenshot: Work Assistant maintenance app Spacewell screenshot: Work scheduler & work status Spacewell screenshot: Post-covid workplace solutions

Features

Total features of Spacewell: 83

  • API
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Accounting
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Barcoding/RFID
  • Benchmarking
  • Billing & Invoicing
  • CRM
  • Change Management
  • Commercial Properties
  • Compliance Management
  • Contact Management
  • Content Library
  • Contract/License Management
  • Customizable Branding
  • Data Connectors
  • Data Visualization
  • Demand Forecasting
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Document Storage
  • Email Management
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • Floor Plans & Maps
  • For Offices
  • For Schools
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Key & Lock Management
  • Knowledge Base Management
  • Lease Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Channel Communication
  • Occupancy Management
  • Portfolio Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Control
  • Project Management
  • Purchase Order Management
  • Reminders
  • Remote Access/Control
  • Reporting/Analytics
  • Reservations Management
  • Residential Properties
  • Room Scheduling
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Service History
  • Service Level Agreement (SLA) Management
  • Space Management
  • Space Reservation
  • Surveys & Feedback
  • Sustainability Management
  • Task Management
  • Technician Management
  • Third Party Integrations
  • To-Do List
  • Transaction Monitoring
  • Usage Tracking/Analytics
  • Vendor Management
  • Visitor Management
  • Widgets
  • Work Order Management

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Reviews

Overall rating

4,7 /5
(3)
Value for Money
4,7/5
Features
5/5
Ease of Use
4,3/5
Customer Support
4,7/5

Already have Spacewell?

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Write a Review!
Showing 5 reviews of 3
Jacco V.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review FMIS brick management

Reviewed on 2020/11/02

my experiences with our contact person are good. If there are minor issues, the service desk is...

my experiences with our contact person are good. If there are minor issues, the service desk is easily accessible and matters are dealt with immediately or referred to our permanent engineer.

Pros

The system is easy to adapt, as all options for managing a real estate portfolio are already available. The option should only be adjusted according to your own process, for this request the costs are usually low and the engineer quickly understands the purpose of the adjustment. Reports and email templates can be created yourself. The system is very user-friendly, stable and software updates are not noticeable in the operation (so no more powerdown or errors after an update). Depending on the demarcation set, the transparency is the same for all stakeholders (clients, tenants, contractors) and no miscommunication is possible, which is necessary for our business.

Cons

I have not had any problems with the software. It is advisable to have a thorough programm of requirements at the start. This simplifies the implementation and keeps the focus as there are a lot of options of real estate management to select.

Response from Spacewell

Hi Jacco, thank you for taking the time to leave a review for Spacewell! We're delighted to hear that you find our software user friendly and a good fit for your organization. Moreover, we are very happy to hear that our account management and service desk teams were easily accessible and support you immediately. We really appreciate your feedback. Thank you!

Peter D.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WorkAssistant assists intuitively, effectively and efficiently our cleaning staff

Reviewed on 2020/11/03

Spacewell listens very well and understands (our) needs and implements with the right critical note...

Spacewell listens very well and understands (our) needs and implements with the right critical note WorkAssistant.

Pros

In combination with a well-structured organization, clear instructions, and the right tools and products, the mobile app (WorkAssistant) ensures high satisfaction of the cleaning staff, less absenteeism (a reduction of more than 50 %), reduced staff turnover (9 exits in 2016, 1 exit in 2019) and less recruiting/onboarding time.
There was an increase in cleaning services in the day hospital (extra work equivalent to one FTE). Thanks to the greater efficiency brought by the WorkAssistant, there was no need to expand the existing team of 78 FTE (savings of 1.2% approx. €45,000/year).

Cons

This software is not (yet) available for IOS :)

Response from Spacewell

Hi Peter, thank you for investing your time and leaving a review for Spacewell! We're delighted to hear that our mobile app (Work Assistant) supported you and your team in achieving your business goals. We're also glad that you found our team agile and responsive. I've shared your comments about IOS with our product team. As we are busy adding new features to our solutions this is very useful feedback for them. Thanks again!

Bob V.
Overall rating
  • Industry: Public Safety
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Mooi veelzijdig FMIS

Reviewed on 2020/11/02

Ik heb ervaring met Axxerion, zij staan mij erg goed te hulp. Vooral helpdesk, projecten duren soms...

Ik heb ervaring met Axxerion, zij staan mij erg goed te hulp. Vooral helpdesk, projecten duren soms wat langer dan gewenst.

Pros

Veel modules, makkelijk aan te passen. Zeer uitgebreid en breed in te zetten.

Cons

Soms wat maatwerk nodig, dit neemt veel tijd en geld in beslag.

Response from Spacewell

Hi Bob, thank you for leaving a review for Spacewell! We're so happy to hear that you find our software versatile, complete and widely applicable.We're also glad that you found our helpdesk helpful. I've shared your comments about customization and timings with our product & implementation teams. As we are busy making improvements and adding new features to our solutions this is very useful feedback for them. Thanks again. Really appreciated!

Spacewell FAQs

Below are some frequently asked questions for Spacewell.

Spacewell offers the following pricing plans:

  • Starting from: US$1 000,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Spacewell software solutions are available across different pricing tiers. Pricing starts from 1000 USD /year. Pricing and functionality scales with number of users. 1-Year contracts. Automatic updates.

We do not have any information about Spacewell features

Spacewell has the following typical customers:

201-500, 501-1 000, 1 001+

We do not have any information about what languages Spacewell supports

Spacewell supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Spacewell has

Spacewell offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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