About Twimm

Twimm is a web and mobile platform for troubleshooting, maintenance and work in the building industry, which offers solutions for the daily organization of preventive and curative interventions and for carrying out work. Twimm provides technicians with a mobile application that adapts to their daily lives. The application synchronizes automatically with the desktop for real-time updating of schedules and interventions. An energy management module is also available.

Key benefits of Twimm

Mobile app for technicians :

Specially designed with maintenance technicians, the TWIMM web app allows them to consult their planning, create service orders and simple quotes, and have all the information on the site's assets and equipment, even in offline mode.

Planning of preventive and curative interventions :

TWIMM dematerializes your paper contracts and automatically schedules preventive visits, taking into account equipment, maintenance ranges and specific measures so that the technician does not forget any task.
In the event of a breakdown request, the most suitable technician is alerted instantly and the intervention is added to the schedule. The customer is informed as soon as the intervention is planned and receives a report at the close.

Management of quotes and works :

Your technicians send quotes requests from their mobile phones, which are automatically sent to the office teams for dispatch to customers as soon as possible.
Thanks to the site monitoring, you can follow in real time the profitability of the work, the time spent by the technicians, the purchases, the subcontracting and the invoicing. The financial analysis integrates the analytical report.

Billing :

TWIMM saves you time in your administrative tasks, by automating the various billing flows :

- your maintenance contracts, with calculation of the revaluation based on the indices
- your intervention vouchers in the office and in the field.
- your work according to its progress
Possibility of mass sending of electronic invoices.

Expert reports :

TWIMM has a powerful generator of fully configurable and customizable expert reports that you can modify even when they are generated.
You can attach any type of document such as certificates, analyzes, prevention plans, audits or other regulatory controls, ...

Devices

Business size

S M L

Images

Twimm mobile application
Planning of curative and preventive interventions
Planning of curative and preventive interventions
Planning of curative and preventive interventions
Management of quotes and works
Billing
Expert activity reports
Expert activity reports
View 9 more
Twimm screenshot: Twimm mobile application Twimm screenshot: Planning of curative and preventive interventions Twimm screenshot: Planning of curative and preventive interventions Twimm screenshot: Planning of curative and preventive interventions Twimm screenshot: Management of quotes and works Twimm screenshot: Billing Twimm screenshot: Expert activity reports Twimm screenshot: Expert activity reports

Features

Total features of Twimm: 81

  • API
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Asset Management
  • Asset Tracking
  • Audit Management
  • Barcode Recognition
  • Barcoding/RFID
  • Benchmarking
  • Bill Audit
  • Bill Database
  • Bill Importing
  • Billing & Invoicing
  • CRM
  • Calibration Management
  • Change Order Management
  • Commercial Properties
  • Commercial/Industrial
  • Contact Database
  • Contract/License Management
  • Cost Database
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Customizable Reports
  • Data Import/Export
  • Digital Signature
  • Dispatch Management
  • Document Management
  • Electronic Signature
  • Employee Time Tracking
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Scheduling
  • File Management
  • File Storage
  • Financial Analysis
  • Fitting Management
  • Fixed Asset Management
  • For General Contractors
  • For HVAC Companies
  • For Schools
  • GPS
  • Groundskeeping Management
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Key & Lock Management
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile App
  • Monitoring
  • Order Management
  • Overhead Costs Estimating
  • Prebuilt Assembly
  • Predictive Maintenance
  • Preventive Maintenance
  • Purchasing & Receiving
  • Quotes/Estimates
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Space Management
  • Takeoff
  • Technician Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Vendor Management
  • Work Order Creation
  • Work Order Management

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Reviews

Overall rating

4 /5
(1)
Value for Money
4/5
Features
4/5
Ease of Use
5/5
Customer Support
4/5

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Showing 1 review
Bruno S.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

LOGICIEL COMMERCIAL POUR PME

Reviewed on 2020/04/21

PRISE EN AMIN ET PASSAGE AU NUMÉRIQUE RELATIVEMENT RAPIDE POUR UNE SOCIÉTÉ QUI N’UTILISAIT QUE...

PRISE EN AMIN ET PASSAGE AU NUMÉRIQUE RELATIVEMENT RAPIDE POUR UNE SOCIÉTÉ QUI N’UTILISAIT QUE EXCEL, UN PLUS POUR LE SUIVI ET LA GESTION DES SOUS TRAITANTS ET LE RETOUR CLIENT. UNE NETTE AMÉLIORATION DU CA P5 PAR LA PRISE EN CHARGE DE TOUTES LES DEMANDENT TECHNICIENS ET CLIENT

Pros

SIMPLE A ADMINISTRER, GÈRE LA GMAO, LES DEMANDENT DE DÉPANNAGES, LES PEITS TRAVAUX, LA FACTURATION, LE RECOUVREMENT, LE SUIVI DES AFFAIRES, LE COMMERCE , OUTIL NUMÉRIQUE DU TECHNICIEN

Cons

DES AMÉLIORATIONS LONGUES A VENIR, UN PROBLÈME DE COMPRÉHENSION SUR LES BESOINS CLIENT, LA GESTION DES IOT EST COMPLIQUÉE (PAS UNE PRIORITÉ POUR L’INSTANT)

Twimm FAQs

Below are some frequently asked questions for Twimm.

Twimm offers the following pricing plans:

  • Free Trial: Available

Please contact Twimm for pricing details.

We do not have any information about Twimm features

Twimm has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Twimm supports

Twimm supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Twimm has

Twimm offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

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