aReservation

Reservation software for tour, rental, & activity companies

About aReservation

aReservation is a SaaS reservation management software that helps tour operators manage online ticket sales and rental bookings on a centralized platform. It allows users to set event timing based on daily weather forecasts and sunset or sunrise predictions.

aReservation enables businesses to send text reminders to customers about scheduled events, cancellation, or rescheduling. Administrators can configure event-based ticket rates and pricing. The catalog management functionality lets employees create a database of all equipment and track its usage. It allows businesses to establish two-way communication between staff members and customers, improving customer engagement. Tour operators can create and distribute gift certificates and discount coupons, facilitating customer loyalty.

aReservation offers integration with PayPal, streamlining transaction processing operations. The booking optimizing capabilities allow users to manage multiple events and prevent overbooking. It also connects with eWaiver tool that utilizes eSigning capabilities to collect and store liability waiver forms.

Key benefits of aReservation

* Service-oriented culture and dedication to our clients are the heart of what we do. Whether it is our quick response time to an issue or our attention to detail. We have all worked in the industry so our background enables us to act as your advisor.
* Streamline online waivers and reservations in one platform.
* Your important legal documents are safely stored for 7 years, and attached to correlating reservations. We can attach the needed items such as drivers licenses to reservations.
* Automated Sunset and Tide Scheduling - No longer needing to change tour times. Our software calculates this for you.
* Provide customer communication tools that enable staff to send cancellation/reschedule notices to customers. *
* Additionally, Indexic has 2-way texting that can be used to communicate to individual customers, in case they are running late, or need assistance.
* Manage inventory and all your resources easily with our robust resource management module. This makes sure that no equipment is under-booked, or overbooked.
* High Converting Customer Interface that stays on your website. The booking process is customizable and can include any restrictions, questions, or requirements you need.
* Our software is innovative providing you the tools to improve the way you manage your company, make your life easier, and easier for your customers to do business with you too.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

aReservation shopping cart
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aReservation video
aReservation video
aReservation screenshot: aReservation shopping cart

Features

Total features of aReservation: 23

  • ACH Payment Processing
  • Booking Management
  • Catalog Management
  • Electronic Payments
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Forecasting
  • Indexing
  • Instant Messaging
  • Online Booking Integration
  • Price Management
  • Promotions Management
  • Quote Management
  • Registration Management
  • Reminders
  • Reservations Management
  • Resource Management
  • Scheduling
  • Third Party Integration
  • Vendor Management
  • Website Management

Alternatives

PEAK 15

4,6
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GroupDesk

0
#2 Alternative to aReservation
Groupdesk is an online booking system and reservations management platform for group travel agencies and tour...

RESMARK

4,8
#3 Alternative to aReservation
RESMARK is a robust reservation management solution that assists activity, event, and tour managers with bookings and...

WebReserv

4,5
#4 Alternative to aReservation
WebReserv is an online booking and reservations management platform for rental businesses. The cloud-based platform...

Reviews

Overall rating

4,9 /5
(9)
Value for Money
5/5
Features
4,9/5
Ease of Use
4,7/5
Customer Support
5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 9
Michael F.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best in the business

Reviewed on 2019/11/05

I can't say enough about this software. This company focuses on the "guts" of what is needed. The...

I can't say enough about this software. This company focuses on the "guts" of what is needed. The other software companies always have a new sales rep every 4-6 month calling me. I have had the same people from Indexic since I started with them. They actually are familiar with "what I know" and what I don't know how to do well on a computer.

Pros

This software is by far the most intuitive software out there. If your company is large and offers a lot of different activities this is for you. It's resource module allows you to schedule equipment across multiple activities. I do Jetski Rentals, Jetski Tours, Banana Boats, Boat rentals and Parasailing. The software allows me to maximize my equipment use. Example: We have guides take out our Jetski rentals and Safaris. If I am booked out my system will actually turn a boat into a guide ski, thus allowing me to rent out one more ski. That is just the tip of the iceberg. If I do a package of multiple activities. It assigns the correct resources to the activity. There is no way you can over book!!!!

Cons

Nothing. The owners and support staff have been helpful every step of the way. I have actually called them after hours and the picked up the phone to help me.

Mark T.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Without Indexic, I would not have been able to grow to where I am today.

Reviewed on 2021/02/16

My business is complicated because I have multiple locations and multiple types of resources and...

My business is complicated because I have multiple locations and multiple types of resources and rates. Having all this in one platform has allowed me to spend more time to focus on other parts of my business and saved me from hiring a full-time reservationist. Whenever I have a question, the response time has been exceptional!

Pros

My business I believe is the hardest to get together working properly due to all of the locations, different inventories, rates and seasons...and [SENSITIVE CONTENT HIDDEN] got me going really quick and easily. There have been questions over the years on things and response to them have been exceptional! By taking reservations like this, I don't have to pay someone 30hrs/wk to manage the deliveries and pick-ups. I make money sleeping and print a report that tells me what to go do that day!

Cons

Most questions I get from people trying to use the system are that they don't understand what tickets are and they think 2 p.m. is the delivery time. People don't read the information on the screen and they end up calling texting and emailing those questions a lot.

Response from Indexic

Mark, thank you so much for your review. We are able to continually improve our product because of your great suggestions.
Thank you again,
Mark

Leah G.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Company!

Reviewed on 2020/01/29

My overall experience is great! I am very glad that we switched from our old software to Indexic...

My overall experience is great! I am very glad that we switched from our old software to Indexic and I look forward to working with them in the future.

Pros

I love how responsive everyone who works at Indexic is. I like they are constantly making improvements to the software! It is integrative and help is only a phone call or text away if there is an issue I need help with.

Cons

Some of the features are set up as hidden or more back door, but that could be that I also do not have experience with the new system yet.

Phillip K.
Overall rating
  • Industry: Entertainment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I consider Event Book Manager as my Business Partner

Reviewed on 2019/10/16

I have been using computer software for over 30 years and this has worked wonderfully for me. The...

I have been using computer software for over 30 years and this has worked wonderfully for me. The system does not go down, help is always available and it is easy to learn to operate.

Pros

It does everything that I need for my business.

Cons

Some functions can not be corrected after a mistake is made, example a customer is shown paid in the system by mistake.

Response from Indexic

Hi Captain Phillip, thanks for taking the time to review our software. The reason you can't delete any type of financial transaction is because we need to maintain an audit trail of all payments. This includes payments made by mistake since someone could contact you down the line asking about the transaction and if we deleted it, you wouldn't have any record of what happened and issues can arise. The best thing to do is to process a refund for the transaction which zeros out the financials and then start again. Thanks for being such a great customer.

Ginger C.
Overall rating
  • Industry: Public Policy
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Indexic made my life so much better

Reviewed on 2019/10/31

Since using indexic we have fewer no-shows, we have a place to keep up with our customers. And...

Since using indexic we have fewer no-shows, we have a place to keep up with our customers. And anytime I need any help, the staff at indexic is there for me and stays on it till my problem is completely solved!!

Pros

I LOVE the customer service indexic provides!!! I LOVE how easy it is to use and make my reservations, keep up with what is going on, and just makes my life so much better!!

Cons

I don't like that I do not have enough time to learn everything indexic can do so I miss out on some resources I could be using.

Showing 5 reviews of 9 Read all reviews

aReservation FAQs

Below are some frequently asked questions for aReservation.

aReservation offers the following pricing plans:

  • Pricing model: Free
  • Free Trial: Available

There are not cost to the client to use Indexic, except for the cost of the credit card.

aReservation offers the following features:

  • Event Calendar
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Resource Management
  • Vendor Management
  • Website Management

aReservation has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

aReservation supports the following languages:

English

We do not have any information about what devices aReservation supports

aReservation integrates with the following applications:

PayPal

aReservation offers the following support options:

Phone Support, Online Support

Related categories

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