About Clearwave

Clearwave is the Patient Revenue Platform for High-Growth Practices. Clearwave provides a purpose-built platform turbo-charged to enable practices to grow revenue, increase point-of-service collections and accelerate patient acquisition and retention.

Specialty medical practices use Clearwave to enhance patient self-scheduling, streamline patient registration and intake, automate patient communications and create true financial transparency for both patient and practice alike through real-time, automated insurance verification.

At the core, Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client-partner relationship through clearwaveCARE. Unlock your practice’s growth potential with Clearwave today, www.clearwaveinc.com.

The Clearwave patient check-in tool can be used on kiosk devices, tablets, and mobiles, to facilitate self service checking, and forms can be customized and created in up to 13 different languages, in order to cater to every patient.

Clearwave’s insurance eligibility tools help businesses to automatically verify if each patient is eligible for insurance coverage, generate cost estimates for patients, and request copays and balances. Payments can also be processed securely using the Clearwave platform and the system integrates with various EMR/EHR and practice management systems to facilitate data transfer.


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Clearwave Software - Clearwave patient tracking
Clearwave Software - Clearwave eligibility tracking
Clearwave Software - Clearwave dashboard
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Clearwave Software - Clearwave patient tracking
Clearwave Software - Clearwave eligibility tracking
Clearwave Software - Clearwave dashboard

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4,6 (31)
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Starting Price

US$2 000,00
month
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Pricing Options

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Features

40
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Ease of Use

4,5 (31)
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Value for Money

4,2 (31)
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Customer Service

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Reviews

Overall rating

4,6 /5
(31)
Value for Money
4,2/5
Features
4,4/5
Ease of Use
4,5/5
Customer Support
4,4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 31
Albert
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Support is Exceptional

Reviewed on 2020/03/15

Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement...

Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution. They are extremely responsive... In fact, I use the term "Clearwave Level Support" to mean... Wow! The best support I've experienced in many years...

Pros

Well, the most impactful result of implementing Clearwave was the elimination of lines during Registration. Our Staff and Patients loved that.

Cons

I have to reach deep for any complaints... Perhaps the fact that higher level logic is not associated with custom fields. We may be unique in our extensive use of those though, so I am not sure how much that would affect a normal customer.

Alternatives Considered

Phreesia

Reasons for Switching to Clearwave

The kiosk model fit our environment better than the tablet model.
Jason
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Clearwave in a Urology Practice

Reviewed on 2020/03/11

Clearwave has excellent customer service and has been a great partner.

Clearwave has excellent customer service and has been a great partner.

Pros

The kiosk are very user friendly. They verify eligibility, collect patient payment, and improve the speed and accuracy of the registration process.

Cons

The integration with some electronic health records are limited.

Alternatives Considered

Phreesia

Reasons for Switching to Clearwave

Clearwave is a free standing kiosk versus a tablet. We thought the kiosk was more patient friendly and would be a better long term investment.
Carroll
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Awful Customer Experience

Reviewed on 2022/07/12

Pros

Helpful software, but patients do not like using it.

Cons

Clearwave does not do business the right way.

Bradley
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Clearwave

Reviewed on 2020/03/11

Pros

Implementing the Clearwave kiosk, has streamlined our check-in process across the board. Before Clearwave, our patient's were required to fill out at least 7-10 pages of information, in order to update their records for the visit date. We are now down to one page, with the potential to go paperless by the end of the year! The savings in paper & ink alone have saved us thousands of dollars. The mobile pre-check is also pretty convenient for tech-savvy patients. I'm also very impressed with their development team, and the fact that they listen to feedback from the users, and discover ways to improve the Clearwave experience.

Cons

Due to limitations within our EMR, we are unable to access all of the features available with Clearwave, but we are very satisfied with our current capabilities, and look forward to the new functionality once we switch to a different EMR platform.

Alternatives Considered

Phreesia
Amanda
Overall rating
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Clearwave Kiosk

Reviewed on 2020/03/11

Pros

The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process. The Clearwave kiosk is very user-friendly and helps to relieve time and stress from our welcome desk staff members. In addition, our wait times have lessened, patients are now able to pre-register electronically before their appointment so there are less demographic errors since we are not having to manually enter the data, the insurance eligibility verification feature is more advanced than our practice management offers, our patients now have the option to receive text/email appointment reminders in English or Spanish, and our total collections have increased significantly.

Cons

Sometimes it feels like we are not utilizing Clearwave to the best of our ability due to the fact that our primary patient demographic is elderly and tends to be hesitant toward new technology.

Showing 5 reviews of 31 Read all reviews

Clearwave FAQs

Below are some frequently asked questions for Clearwave.

Clearwave offers the following pricing plans:

  • Starting from: US$2 000,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Clearwave for pricing information.

Clearwave has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000

Clearwave supports the following languages:

English

Clearwave supports the following devices:

Clearwave integrates with the following applications:

AdvancedMD for Mental Health, Cerner Ambulatory EHR, ModMed, NextGen Office, athenaOne

Clearwave offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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