About Planner

Planner is a cloud-based route planning and optimization solution, designed to help transportation and logistics businesses manage and optimize their fleets. It offers tools for optimizing routes, tracking deliveries, assigning jobs, dispatching, data enrichment, and more. Accessible from any web-enabled device including desktops and mobiles, Highway allows dispatchers and managers to communicate with drivers in real time, from any location. The platform also facilitates real-time location tracking and job assignment.

With Planner, businesses can plan an unlimited number of jobs, assign them to drivers, and plan optimal routes, taking into account details such as freight weight, capacity, distance, traffic predictions, stops needed, and more. Users are able to track jobs in real time and adjust routes at any time if needed. Driver progress is updated automatically using the GPS location and timestamps from the driver’s phone, allowing managers to carry out instant redispatching as soon as a driver is available. Planner can integrate with third party ERP systems to synchronize data automatically.


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Planner Software - Route optimizer
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Planner Software - Customer ETA
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Planner Software - Route optimizer
Planner Software - Driver app
Planner Software - Customer ETA

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Planner

4,8 (52)
VS.
Highly reviewed

Starting Price

US$20,00
month
US$129,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

70
87

Integrations

3
11

Ease of Use

4,7 (52)
4,3 (73)

Value for Money

4,5 (52)
4,2 (73)

Customer Service

4,8 (52)
4,1 (73)
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Reviews

Overall rating

4,8 /5
(52)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,8/5

Already have Planner?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 52
Ahmed
Ahmed
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Big time saver for small delivery routes

Reviewed on 2022/01/25

Great software that saves my team lots of time. Easy recommendation as it's user-friendly and...

Great software that saves my team lots of time. Easy recommendation as it's user-friendly and constantly being improved.

Pros

Creating a route can take a few minutes and makes driving to make deliveries efficient. Customer support is quick to respond and donated use of the software to front-line workers. We now pay for the software to do pharmacy deliveries as it's made things a lot better (tracking and route optimization)

Cons

No regional restrictions. Searching by address would be faster if city or province restrictions were in place. When inputting an address, it search globally cause delays in data entry.

Diego
Overall rating
  • Industry: Food & Beverages
  • Company size: 10 000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Distribution route optimization

Reviewed on 2022/02/03

Implementation was easy and fast to settle and we improve our financial kpi by using less vehicles.

Implementation was easy and fast to settle and we improve our financial kpi by using less vehicles.

Pros

Is easy to use and the team has learned to use very fast and drivers do not need to handle it.
Good customer service and technical support.

Cons

Could be great have more kpi dashboards to follow performance.

Alternatives Considered

Hedyla

Reasons for Switching to Planner

Easy to use and price.

Response from SmartMonkey Scalable Computing

Hello Diego, thank you very much for your review, for us it is really important to know the opinion of our clients.

We are glad that you find Planner easy to use and fast to learn.

As you may know, we have now added a new Analytics Dashboard were you can see important KPIs for your business and to review your operations.

Thank you!

Manuel
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Planner works to optimize in the easiest way

Reviewed on 2022/02/02

it helps our business to grow, automate the planification process and helps my team spend time on...

it helps our business to grow, automate the planification process and helps my team spend time on more important things than planning.
The best thing is that their team it`s always there to help if you have any doubt

Pros

The support is so good and personal, it`s easy to learn and use, and help us to make more deliveries in less time

Cons

I miss some KPI dashboards. For now, I can only see some metrics of each driver but maybe a bigger report that encompasses the results of our drivers

Raul
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

New Features needed

Reviewed on 2022/02/25

Good.

Good.

Pros

The planner help me organize our daily routes and the tracker help us track each driver.

Cons

If we could add the value of the products in each truck it will help a lot.

Alternatives Considered

SimpliRoute

Reasons for Switching to Planner

User friendly

Response from SmartMonkey Scalable Computing

Hello Raul, thank you for your feedback, it is really important for us.

One of the features in Planner is that you can add the fields you need for each project, so in this case you can add a customized field with the value of the products for each vehicle.

Thank you for using Planner!

Rui
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review SM Planner

Reviewed on 2022/01/25

Pros

The ease of use and productivity increment it provides and how quick the team responds to reported bugs.

Cons

The inability to select certain clients as "priority clients" giving them specific restraints

Showing 5 reviews of 52 Read all reviews

Planner FAQs

Below are some frequently asked questions for Planner.

Planner offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Planner offers two pricing tiers; Standard and Premium. Both plans include unlimited route optimizations & personalized customer support. Monkey: €19/vehicle/month for unlimited optimizations, real-time vehicle tracking, the Drivers App, and email support. Gorilla: €39/vehicle/month for Monkey + PoD, Custom fields, API integration, extended support Premium: €49/vehicle/month for all of the features of the Gorilla plan plus real-time traffic information, and premium support.

Planner has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Planner supports the following languages:

English, Spanish

Planner supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Planner integrates with the following applications:

Google Sheets, Microsoft Excel, Odoo

Planner offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Planner.