CALLR

4.6 (11)
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Communication tool with voice call & text messaging services

About CALLR

CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents.

CALLR provides a built-in multilingual text-to-speech tool, which allows organizations to automatically create audio recordings from call scripts. The audio conferencing functionality enables supervisors to create virtual conference rooms and use auto-dial capabilities to add multiple participants. The call control module enables administrators to route calls, create voicemails, and play audio messages on a centralized platform. It also lets staff members track SMS delivery statuses based on multiple criteria, including sent, processed by the carrier, and received.

CALLR comes with an API, which lets organizations integrate the system with several third-party solutions. Managers can generate call detailed reports (CDR) to gain insight into customer numbers, call duration, hang-up causes, call costs, and more.

Pricing starting from:

€99.00/month

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Albania, Australia, Austria, Belgium, Bosnia & Herzegovina and 58 others

Supported Languages

English

Pricing starting from:

€99.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

CALLR Software - API for call tracking
CALLR Software - Prompts for call forwarding
CALLR Software - Recording, Transcription and Speech Analytics
CALLR Software - Call forwarding
View 4 more
CALLR Software - API for call tracking
CALLR Software - Prompts for call forwarding
CALLR Software - Recording, Transcription and Speech Analytics
CALLR Software - Call forwarding

Features

Total features of CALLR: 51

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scoring
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Computer Telephony Integration
  • Conversion Tracking
  • Customer History
  • Data Import/Export
  • IVR
  • Interaction Tracking
  • Keyword Tracking
  • Lead Generation
  • Lead Qualification
  • Multi-Language
  • Multiple Scripts
  • Phone Key Input
  • Pre-recorded Messages
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Text to Speech
  • Third-Party Integrations
  • Voice Customization
  • Voice Mail

Alternatives

iPlum

5
#1 Alternative to CALLR
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WeKall

4.5
#2 Alternative to CALLR
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log...

inconnect

3.8
#3 Alternative to CALLR
inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video...

Diabolocom

5
#4 Alternative to CALLR
Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration...

Reviews

Overall rating

4.6 /5
(11)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have CALLR?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 11
francois
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very usful services

Reviewed on 2023/01/19

i used it since 6 years

i used it since 6 years

Pros

easy to setup and manage the setting each time i needed to modify them

Cons

easy to connect my self ; in few second i cant connect easily

Sejiane
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

average

Reviewed on 2023/01/11

Pros

the price is sometimes not understood at all

Cons

the assistance is very disparate when we need explanation

Bruno
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Utilisé en tant que Trunk SIP

Reviewed on 2024/04/18

RAS ce qui est plutôt très bon signe.
Ca fonctionne, il n'y a pas d'engagement.

RAS ce qui est plutôt très bon signe.
Ca fonctionne, il n'y a pas d'engagement.

Pros

Très simple à mettre en place.
Tarif et paiement clairs.

Cons

Je ne suis même pas au courant qu'il y a une suite logicielle !

Jeremy
Overall rating
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Callr : Simple, complet et efficace

Reviewed on 2024/04/17

Pros

Facilité d'installation, transfert des appels sans aucune perte de qualité. Ça passe pas par internet mais pas le réseau téléphonique

Cons

Je n'en vois pas depuis 2 ans que j'utilise

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super Outils

Reviewed on 2023/10/18

CallR me permet de rediriger des appels et d'enregistrer certaines conversations à des fins...

CallR me permet de rediriger des appels et d'enregistrer certaines conversations à des fins d'amélioration de mon service client.

Pros

Outils indispensable pour gérer plusieurs numéros de téléphones

Cons

Il faut un petit temps d'adaptation à l'interface mais c'est très facile

Showing 5 reviews of 11 Read all reviews

CALLR FAQs

Below are some frequently asked questions for CALLR.

CALLR offers the following pricing plans:

  • Starting from: €99.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

CALLR is available on a pay-as-you-go module, outlined below. Voice-call Inbound: $0.01/minute Outbound (landline & mobile): $0.012/min SMS Inbound: $0.01/ per SMS Outbound: $0.013/ per SMS

CALLR has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CALLR supports the following languages:

English

CALLR supports the following devices:

CALLR integrates with the following applications:

ChatGPT, Claude, Gemini, Google Analytics 360, HubSpot Marketing Hub, HubSpot Sales Hub, HubSpot Service Hub, Mixpanel, Salesforce Customer360, Salesforce Einstein, Salesforce Field Service, Zapier

CALLR offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CALLR.