About CALLR

CALLR is a cloud-based software that helps businesses establish two-way communication with customers via SMS and voice calls. The custom IVR tool lets organizations build phone menus to process customer requests and route calls to relevant customer service agents.

CALLR provides a built-in multilingual text-to-speech tool, which allows organizations to automatically create audio recordings from call scripts. The audio conferencing functionality enables supervisors to create virtual conference rooms and use auto-dial capabilities to add multiple participants. The call control module enables administrators to route calls, create voicemails, and play audio messages on a centralized platform. It also lets staff members track SMS delivery statuses based on multiple criteria, including sent, processed by the carrier, and received.

CALLR comes with an API, which lets organizations integrate the system with several third-party solutions. Managers can generate call detailed reports (CDR) to gain insight into customer numbers, call duration, hang-up causes, call costs, and more.

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Albania, Australia, Austria, Belgium, Bosnia & Herzegovina and 58 others

Supported Languages

English

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial
  • Subscription

Images

CALLR Software - API for call tracking
CALLR Software - Prompts for call forwarding
CALLR Software - Recording, Transcription and Speech Analytics
CALLR Software - Call forwarding
View 4 more
CALLR Software - API for call tracking
CALLR Software - Prompts for call forwarding
CALLR Software - Recording, Transcription and Speech Analytics
CALLR Software - Call forwarding

Features

Total features of CALLR: 45

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Automatic Call Distribution
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Chat/Messaging
  • Conversion Tracking
  • Customer History
  • IVR/Voice Recognition
  • Interaction Tracking
  • Keyword Tracking
  • Lead Generation
  • Lead Qualification
  • Multi-Language
  • Multiple Scripts
  • Phone Key Input
  • Pre-recorded Messages
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Marketing
  • SMS Messaging
  • Text to Speech
  • Third Party Integrations
  • Voice Customization
  • Voice Mail

Alternatives

CloudTalk

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CallTrackingMetrics

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ROUTEE

4,0
#3 Alternative to CALLR
Routee, powered by AMD Telecom, provides Web and API Communication as a Service solutions, so as to expand and simplify...

Diabolocom

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#4 Alternative to CALLR
Diabolocom is a European leader in cloud-based software services for call centers and customer service. With fast...

Reviews

Overall rating

4,6 /5
(8)
Value for Money
4,6/5
Features
4,8/5
Ease of Use
4,5/5
Customer Support
4,5/5

Already have CALLR?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 8
francois
Overall rating
  • Industry: Insurance
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very usful services

Reviewed on 2023/01/19

i used it since 6 years

i used it since 6 years

Pros

easy to setup and manage the setting each time i needed to modify them

Cons

easy to connect my self ; in few second i cant connect easily

Sejiane
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

average

Reviewed on 2023/01/11

Pros

the price is sometimes not understood at all

Cons

the assistance is very disparate when we need explanation

Verified Reviewer
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

API télécom complète et bien documentée

Reviewed on 2023/02/07

Sur le secteur de l'Immobilier où les échanges téléphoniques prédominent toujours, Callr nous...

Sur le secteur de l'Immobilier où les échanges téléphoniques prédominent toujours, Callr nous permet de prouver l'efficacité apportée à nos clients annonceurs, et de faciliter les renégociations annuelles

Pros

la souplesse d'implémentation permise par l'API Javascriptla documentation, les sdks sur github, et les exemples de scripts fournis

Cons

pour les très gros volumes d'appels, les interfaces d'administration et de reporting pouvaient montrer des lenteurs, mais nous ne les utilisions quasiment jamais car nous avions accès à toutes les paramétrages et statistiques via l'API intégrée à nos outils back office

Nicolas
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top outil et services

Reviewed on 2023/01/25

Top car il fallait trouver un éditeur capable de répondre à réellement du sur mesure … et pas...

Top car il fallait trouver un éditeur capable de répondre à réellement du sur mesure … et pas simple de nos jours

Pros

La capacité à s’adapter à nos besoins très spécifiques, une team dev très compétente et réactive

Cons

Pas grand chose… cela fait exactement ce pourquoi nous l’utilisons. Peut être la prise en main de quelques heures…

Joel
Overall rating
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bel outil simple et complet

Reviewed on 2023/01/06

Le support répond rapidement et est a l'écoute du client.

Le support répond rapidement et est a l'écoute du client.

Pros

Bel outil simple et complet, très bien fait, facile à prendre en main, bon rapport qualité/prix

Cons

Il manque une messagerie vocale visuel directement sur son smartphone… (En complément du mail)

Showing 5 reviews of 8 Read all reviews

CALLR FAQs

Below are some frequently asked questions for CALLR.

CALLR offers the following pricing plans:

  • Starting from:
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

CALLR is available on a pay-as-you-go module, outlined below. Voice-call Inbound: $0.01/minute Outbound (landline & mobile): $0.012/min SMS Inbound: $0.01/ per SMS Outbound: $0.013/ per SMS

CALLR has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

CALLR supports the following languages:

English

CALLR supports the following devices:

CALLR integrates with the following applications:

Google Analytics 360, Mixpanel, Zapier

CALLR offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for CALLR.