About Paw Partner
Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers. It offers features such as time tracking, pet data storage, history tracking, vaccination tracking, scheduling, and a social communications timeline. Alongside the cloud software, Paw Partner also offers a free mobile app that allows users to manage and run any part of their business from any location. Customers can also benefit from a free mobile app to make reservations, upload and manage their pet’s data, communicate with staff, and access photos and updates on their pets.
The Paw Partner app can be used by kennel, grooming, and training staff to clock in and out of shifts, view tasks on their task list, update pet information, access job notices, share photos and updates with clients, and more. The dashboard view gives employees and managers an overview of pets checking in, checking out, and currently staying at the facility, assignments, upcoming reservations, and more. Paw Partner also offers a branded social media platform where customers and staff can communicate, share photos, tag posts, and more. Both pets and their owners have custom information cards to provide businesses with a quick view of important information such as animal weight, vaccinations, friends, behavior traits, and owner contact information.
Pricing starting from:
US$19,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paw Partner
Devices
Business size
Markets
United States
Supported Languages
English
Pricing starting from:
US$19,99/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paw Partner
Images
Features
Total features of Paw Partner: 73
Alternatives
Ginger
Gingr
PetExec
PawLoyalty Pro Software
Reviews
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- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Paw Partner to the rescue
Reviewed on 2021/03/26
Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The...
Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The entire Paw Partner staff has been nothing but friendly, helpful, and continuously gone the extra mile for us. The product is easy to use and saves us both time and energy. Paw partner came to our rescue.
Pros
There was a lot that drew us to choose paw partner. Integrating our boarding, grooming, and pool therapy into one system. Automated confirmation messages, client access to check reservations, request new ones, and update their pets info from an app or website. The ease of tracking commissions and fixing commissions if there are any mistakes, the great team Paw Partner has put together to walk us through and continue to help us as we’ve used the product. Friends and foes system to help us place dogs in friendly play groups without a ton of notes in a word doc or cumbersome excel sheets. Helpful color coded tags to help identify any special needs an animal may have. Easily identifiable expired vaccinations and icons for intact pets. Everything about Paw Partner took what we were already doing, or trying to do, streamlined it, made it easier, and less time consuming.
Cons
After working with our previous software for 15 years the switch to someone new took some time but the Paw Partner team always went the extra mile in helping us. Whether it was hopping on Zoom or a call to walk me through setting something up, making video tutorials to help us train our staff, giving us guides and helping us reach out to our clients to inform them of our switch to Paw Partner.
- Industry: Veterinary
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grassroots Boarding Software
Reviewed on 2022/02/02
I cannot recommend Paw Partner enough! I appreciate that they created their software based on the...
I cannot recommend Paw Partner enough! I appreciate that they created their software based on the needs of their own kennel facility! They constantly building the software, creating new functions, and improving others. Their customer service is top notch! They aren't just your customer reps, they become your distant friends. Every interaction is positive and pleasant! If there is a glitch or something wrong with the software, you have immediate support to get it fixed!
Pros
There is not just one thing that I can say I love most about the software! From Customer Service to functionality and ease of use, this program is everything a boarding/daycare/grooming facility needs!
Cons
As they continue to grow and build the software, I hope to see in the future the ability to make reservations for multiple pets for different kennels. As of right now, you can only book families of pets at the same time if they are booked for the same kennel. Otherwise, you must open a new reservation screen per pet when in different kennels. Though it could be simpler, it's still not a huge deal to do so compared to all of the other functions!
Reasons for Choosing Paw Partner
We needed something newer, more accessible, and available for online booking.Reasons for Switching to Paw Partner
I chose them because they were new on the market, already had great reviews, and were so accessible! They sold me immediately based on the demo and tutorial and their sales reps were so down to earth, kind, and willing to take the time to explain all the features at my speed!- Industry: Veterinary
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Free Spirit
Reviewed on 2021/03/24
Integration was easy. Staff was very helpful all through the process.
Integration was easy. Staff was very helpful all through the process.
Pros
We are really enjoying the software, very easy to navigate and our clients love the APP.
Cons
I do wish they could customize a few things for our business.
Reasons for Choosing Paw Partner
Wanted to have a new platform. Wanted the app for our clients.Switched From
Kennel ConnectionReasons for Switching to Paw Partner
Service provided, help I received & standard options were closer to our needs with Paw Partners.- Industry: Events Services
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
10000% recommend
Reviewed on 2022/06/03
Pros
It’s one of the most expensive ones in the CAD/USD market but by the far the best one. I went through NUMEROUS other apps and this one is the best for my DDC booking.
Cons
I wish there was a search bar in the administration side so I wouldn’t have to click a bunch of tabs to finally get to what I want.
- Industry: Veterinary
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love the system and the team
Reviewed on 2022/03/18
It’s been very positive in every interaction I’ve had from demo to today.
It’s been very positive in every interaction I’ve had from demo to today.
Pros
It’s really works well to cover the needs of the business and the team there is amazing responsive and helpful
Cons
There are slight glitches on occasion when there is a feature update but they are on top of getting them fixed very quickly. Glitches never result in a crash or stark failure not is it ever a critical glitch when I’ve addressed one.
Reasons for Switching to Paw Partner
This system just hands down fit the multi layered dynamic of our business and gave the ability to customize to fit our needsPaw Partner FAQs
Below are some frequently asked questions for Paw Partner.Q. What type of pricing plans does Paw Partner offer?
Paw Partner offers the following pricing plans:
- Starting from: US$19,99/month
- Pricing model: Subscription
- Free Trial: Available
Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows: Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually. Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually. Multiple & franchise locations: contact Paw Partner for pricing details.
Q. Who are the typical users of Paw Partner?
Paw Partner has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000
Q. What languages does Paw Partner support?
Paw Partner supports the following languages:
English
Q. Does Paw Partner support mobile devices?
Paw Partner supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paw Partner integrate with?
We do not have any information about what integrations Paw Partner has
Q. What level of support does Paw Partner offer?
Paw Partner offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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