Paw Partner

Kennel, pet grooming, daycare, and training management

About Paw Partner

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers. It offers features such as time tracking, pet data storage, history tracking, vaccination tracking, scheduling, and a social communications timeline. Alongside the cloud software, Paw Partner also offers a free mobile app that allows users to manage and run any part of their business from any location. Customers can also benefit from a free mobile app to make reservations, upload and manage their pet’s data, communicate with staff, and access photos and updates on their pets.

The Paw Partner app can be used by kennel, grooming, and training staff to clock in and out of shifts, view tasks on their task list, update pet information, access job notices, share photos and updates with clients, and more. The dashboard view gives employees and managers an overview of pets checking in, checking out, and currently staying at the facility, assignments, upcoming reservations, and more. Paw Partner also offers a branded social media platform where customers and staff can communicate, share photos, tag posts, and more. Both pets and their owners have custom information cards to provide businesses with a quick view of important information such as animal weight, vaccinations, friends, behavior traits, and owner contact information.

Pricing starting from:

US$19,99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paw Partner

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$19,99/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Paw Partner

Images

Paw Partner Software - Paw Partner dashboard
Paw Partner Software - Paw Partner reservations
Paw Partner Software - Paw Partner social media
Paw Partner Software - Paw Partner vaccination tracking
Paw Partner Software - Paw Partner push notifications
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Paw Partner video
Paw Partner Software - Paw Partner dashboard
Paw Partner Software - Paw Partner reservations
Paw Partner Software - Paw Partner social media
Paw Partner Software - Paw Partner vaccination tracking
Paw Partner Software - Paw Partner push notifications

Features

Total features of Paw Partner: 73

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Animal Database
  • Appointment Management
  • Appointment Scheduling
  • Automatic Backup
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Client Management
  • Client Portal
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Service Management
  • Customizable Branding
  • Customizable Templates
  • Customization
  • Discount Management
  • Document Storage
  • Drag & Drop
  • Electronic Payments
  • Electronic Signature
  • Email Alerts
  • Email Reminders
  • Employee Management
  • Employee Time Clock
  • Event Calendar
  • Facility Scheduling
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Grooming
  • Multi-Location
  • Multiple User Accounts
  • Onboarding
  • Online Booking
  • Payment Processing
  • Payroll Management
  • Personalization
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management
  • Point of Sale (POS)
  • Real Time Reporting
  • Receipt Management
  • Records Management
  • Recurring Appointments
  • Recurring Tasks
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Reminders
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Task Management
  • Task Scheduling
  • Third Party Integrations
  • User Management
  • Vaccine Management

Alternatives

Ginger

4,0
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Gingr

4,7
#2 Alternative to Paw Partner
Made by pet lovers, for pet lovers. Gingr is the top pet-care software. Features include: Pet Parent Mobile App +...

PetExec

4,6
#3 Alternative to Paw Partner
PetExec is a cloud-based pet care business management solution for the modern pet professional. Pet parents can access...

PawLoyalty Pro Software

4,6
#4 Alternative to Paw Partner
PawLoyalty helps you deliver the highest quality of pet care, streamline staff communication, improves amazing pet...

Reviews

Overall rating

4,9 /5
(30)
Value for Money
4,9/5
Features
4,7/5
Ease of Use
5,0/5
Customer Support
5,0/5

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Showing 5 reviews of 30
Josh S.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paw Partner to the rescue

Reviewed on 2021/03/26

Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The...

Amazing. I couldn’t have dreamt of a better team to help our business with this transition. The entire Paw Partner staff has been nothing but friendly, helpful, and continuously gone the extra mile for us. The product is easy to use and saves us both time and energy. Paw partner came to our rescue.

Pros

There was a lot that drew us to choose paw partner. Integrating our boarding, grooming, and pool therapy into one system. Automated confirmation messages, client access to check reservations, request new ones, and update their pets info from an app or website. The ease of tracking commissions and fixing commissions if there are any mistakes, the great team Paw Partner has put together to walk us through and continue to help us as we’ve used the product. Friends and foes system to help us place dogs in friendly play groups without a ton of notes in a word doc or cumbersome excel sheets. Helpful color coded tags to help identify any special needs an animal may have. Easily identifiable expired vaccinations and icons for intact pets. Everything about Paw Partner took what we were already doing, or trying to do, streamlined it, made it easier, and less time consuming.

Cons

After working with our previous software for 15 years the switch to someone new took some time but the Paw Partner team always went the extra mile in helping us. Whether it was hopping on Zoom or a call to walk me through setting something up, making video tutorials to help us train our staff, giving us guides and helping us reach out to our clients to inform them of our switch to Paw Partner.

Kylee M.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grassroots Boarding Software

Reviewed on 2022/02/02

I cannot recommend Paw Partner enough! I appreciate that they created their software based on the...

I cannot recommend Paw Partner enough! I appreciate that they created their software based on the needs of their own kennel facility! They constantly building the software, creating new functions, and improving others. Their customer service is top notch! They aren't just your customer reps, they become your distant friends. Every interaction is positive and pleasant! If there is a glitch or something wrong with the software, you have immediate support to get it fixed!

Pros

There is not just one thing that I can say I love most about the software! From Customer Service to functionality and ease of use, this program is everything a boarding/daycare/grooming facility needs!

Cons

As they continue to grow and build the software, I hope to see in the future the ability to make reservations for multiple pets for different kennels. As of right now, you can only book families of pets at the same time if they are booked for the same kennel. Otherwise, you must open a new reservation screen per pet when in different kennels. Though it could be simpler, it's still not a huge deal to do so compared to all of the other functions!

Alternatives Considered

PawLoyalty Pro Software and Gingr

Reasons for Choosing Paw Partner

We needed something newer, more accessible, and available for online booking.

Reasons for Switching to Paw Partner

I chose them because they were new on the market, already had great reviews, and were so accessible! They sold me immediately based on the demo and tutorial and their sales reps were so down to earth, kind, and willing to take the time to explain all the features at my speed!
Kimberly A.
Overall rating
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Free Spirit

Reviewed on 2021/03/24

Integration was easy. Staff was very helpful all through the process.

Integration was easy. Staff was very helpful all through the process.

Pros

We are really enjoying the software, very easy to navigate and our clients love the APP.

Cons

I do wish they could customize a few things for our business.

Alternatives Considered

Ginger and DaySmart Pet

Reasons for Choosing Paw Partner

Wanted to have a new platform. Wanted the app for our clients.

Switched From

Kennel Connection

Reasons for Switching to Paw Partner

Service provided, help I received & standard options were closer to our needs with Paw Partners.
Cassandra H.
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

10000% recommend

Reviewed on 2022/06/03

Pros

It’s one of the most expensive ones in the CAD/USD market but by the far the best one. I went through NUMEROUS other apps and this one is the best for my DDC booking.

Cons

I wish there was a search bar in the administration side so I wouldn’t have to click a bunch of tabs to finally get to what I want.

Heather R.
Overall rating
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love the system and the team

Reviewed on 2022/03/18

It’s been very positive in every interaction I’ve had from demo to today.

It’s been very positive in every interaction I’ve had from demo to today.

Pros

It’s really works well to cover the needs of the business and the team there is amazing responsive and helpful

Cons

There are slight glitches on occasion when there is a feature update but they are on top of getting them fixed very quickly. Glitches never result in a crash or stark failure not is it ever a critical glitch when I’ve addressed one.

Alternatives Considered

ProPet and Ginger

Reasons for Switching to Paw Partner

This system just hands down fit the multi layered dynamic of our business and gave the ability to customize to fit our needs
Showing 5 reviews of 30 Read all reviews

Paw Partner FAQs

Below are some frequently asked questions for Paw Partner.

Paw Partner offers the following pricing plans:

  • Starting from: US$19,99/month
  • Pricing model: Subscription
  • Free Trial: Available

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows: Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually. Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually. Multiple & franchise locations: contact Paw Partner for pricing details.

Paw Partner has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

Paw Partner supports the following languages:

English

Paw Partner supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Paw Partner has

Paw Partner offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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