Paw Partner

Kennel, pet grooming, daycare, and training management

5 /5 (4 reviews) Write a Review!

Paw Partner Overview

What is Paw Partner?

Paw Partner is a mobile and web pet facility management system for pet kennels, daycare centers, groomers, and trainers. It offers features such as time tracking, pet data storage, history tracking, vaccination tracking, scheduling, and a social communications timeline. Alongside the cloud software, Paw Partner also offers a free mobile app that allows users to manage and run any part of their business from any location. Customers can also benefit from a free mobile app to make reservations, upload and manage their pet’s data, communicate with staff, and access photos and updates on their pets.

The Paw Partner app can be used by kennel, grooming, and training staff to clock in and out of shifts, view tasks on their task list, update pet information, access job notices, share photos and updates with clients, and more. The dashboard view gives employees and managers an overview of pets checking in, checking out, and currently staying at the facility, assignments, upcoming reservations, and more. Paw Partner also offers a branded social media platform where customers and staff can communicate, share photos, tag posts, and more. Both pets and their owners have custom information cards to provide businesses with a quick view of important information such as animal weight, vaccinations, friends, behavior traits, and owner contact information.

Paw Partner Overview

Pricing

Starting from
US$19,99/month

Pricing options

Free Trial
Subscription
Value for money

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:

Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.
Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.
Multiple & franchise locations: contact Paw Partner for pricing details.


Paw Partner Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Paw Partner dashboard
Paw Partner reservations
Paw Partner social media
Paw Partner vaccination tracking
Paw Partner push notifications
Paw Partner video Paw Partner screenshot: Paw Partner dashboard Paw Partner screenshot: Paw Partner reservations Paw Partner screenshot: Paw Partner social media Paw Partner screenshot: Paw Partner vaccination tracking Paw Partner screenshot: Paw Partner push notifications

Paw Partner Reviews

Paw Partner Reviews

Overall rating
5
/
5
Excellent
4

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Stephanie D.

User friendly for everyone!

I have friends who bring their dogs to our daycare and heard from them how nice it is to have the timeline and tagging feature. Our daycare and boarding staff take photos as they work with the dogs and upload those photos to the app and tag dogs throughout their stay, and having that is by far one of the most common things I hear people love on the customer side, its brought alot of happiness to our customers!

On the employee side, I cant imagine not having this at this point, its so streamlined, there are many ways to get to the same information so you can't go wrong, it's like having a social-media-style work software that helps both staff and customers communicate and keep things running all in one spot.


Morgan B.

Software is great, the free mobile app is awesome and the service has been great!

From on-boarding to continued support the people at Paw Partner have been really easy to work with and really fast at getting back to me on any questions.

The mobile app has been an absolute game-changer for us. Our calls are down over 90% and we have been able to cut down a full receptionist. We average 140 pets a day and this software/app has increased sales and lowered our cost. Definitely give them a try, you won't be disappointed.


Angela S.

Easy to use and Effective for running our business! We love it!

Paw Partner's team is responsive to any questions we have had, very professional and friendly. The on boarding process was easy! The program itself is user friendly and keeps our business running smoothly. Truly has streamlined our daily functions! We just love it! Thank you Paw Partner for all you do! Paw Partner has been nothing short of awesome!


Meghan Z.

Best Pet Software around!

Paw Partner has been nothing short of amazing! Their team is responsive to any question we may have, professional and friendly. [SENSITIVE CONTENT HIDDEN] made the on boarding process easy and fun! The program itself is user friendly and keeps our business running smoothly. Thanks Paw Partner for all you do!


Stephanie D.
Industry: Hospitality
Company size: 11-50 Employees

User friendly for everyone!

Used Daily for 1+ year
Reviewed on 2020/08/28
Review Source: Capterra

I have friends who bring their dogs to our daycare and heard from them how nice it is to have the timeline and tagging feature. Our daycare and boarding staff take photos as they work with the dogs and upload those photos to the app and tag dogs throughout their stay, and having that is by far one of the most common things I hear people love on the customer side, its brought alot of happiness to our customers!

On the employee side, I cant imagine not having this at this point, its so streamlined, there are many ways to get to the same information so you can't go wrong, it's like having a social-media-style work software that helps both staff and customers communicate and keep things running all in one spot.

Pros

I am a front desk receptionist for one of the busier doggy day care & hotels in my city and the easy of use of this software is awesome. It's streamlined appointments for daycare, boarding, and grooming.

Checking in for boarding used to take a little while, but because this is an app for phone, tablet, or pc, we can literally grab the iPad, click the reservation that opens right to the page to log all the luggage our pup is staying with. It also integrates with the camera, so you can take a photo of the items so nothing is lost (which has been a huge savior). The dashboard for up coming and current reservations has photos of all the dogs right on the front screen, which makes it easy to greet people and dogs by their names, easing nervous owners and making it feel much more homey and comfortable.

Front desk call volume has gone down drastically now that people are used to using the software for appointment requests, they get notifications and it's given us more time to get side work done.

Cons

I saw another comment that older folks are a little less comfortable using the software and I definitely agree. I think it's a normal challenge that comes with technology sometimes, but this is such a user-friendly software that once they realize they can use their phone OR computer OR tablet, they usually have one of those they are comfortable with and get very happy since they can set their own profile up and see notifications right there for their animals.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Morgan B.
Industry: Retail
Company size: 11-50 Employees

Software is great, the free mobile app is awesome and the service has been great!

Used Daily for 6-12 months
Reviewed on 2020/05/23
Review Source: Capterra

From on-boarding to continued support the people at Paw Partner have been really easy to work with and really fast at getting back to me on any questions.

The mobile app has been an absolute game-changer for us. Our calls are down over 90% and we have been able to cut down a full receptionist. We average 140 pets a day and this software/app has increased sales and lowered our cost. Definitely give them a try, you won't be disappointed.

Pros

It's easy to see that this was made by people who actually worked in the industry. So user friendly without all the major redundancies and frustrations from all the other software I have used.

Cons

Some of my older customers didn't want to use the app to make reservations. That wasn't really a problem though because I can make the reservation over the phone really fast and easy.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Angela S.
Industry: Consumer Services
Company size: 2-10 Employees

Easy to use and Effective for running our business! We love it!

Used Daily for 1-5 months
Reviewed on 2020/06/02
Review Source: Capterra

Paw Partner's team is responsive to any questions we have had, very professional and friendly. The on boarding process was easy! The program itself is user friendly and keeps our business running smoothly. Truly has streamlined our daily functions! We just love it! Thank you Paw Partner for all you do! Paw Partner has been nothing short of awesome!

Pros

This software was definitely created by someone that runs a daycare, boarding and grooming facility. Very intuitive and so grateful for the effortless on boarding process. No more hand written logs and missing information! Very interactive and helpful in all our daily functions.

Cons

Nothing has come to mind on what needs to be improved as of yet. We have found learning curve very small and the support team has been awesome.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Meghan Z.
Industry: Hospitality
Company size: 2-10 Employees

Best Pet Software around!

Used Daily for 1-5 months
Reviewed on 2020/05/22
Review Source: Capterra

Paw Partner has been nothing short of amazing! Their team is responsive to any question we may have, professional and friendly. [SENSITIVE CONTENT HIDDEN] made the on boarding process easy and fun! The program itself is user friendly and keeps our business running smoothly. Thanks Paw Partner for all you do!

Pros

Easy to use, and friendly customer service! They're the best!

Cons

No complaints! The Paw Partner team is so quick to respond with any questions/concerns.

Response from Paw Partner

Meghan thank you for your review! We absolutely love working with Jet Pet!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
10/10
Based on 4 user ratings
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Paw Partner Pricing

Paw Partner Pricing

Starting from
US$19,99/month
Free Trial
Subscription
Value for money

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:

Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.
Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.
Multiple & franchise locations: contact Paw Partner for pricing details.

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows:

Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually.
Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually.
Multiple & franchise locations: contact Paw Partner for pricing details.

Value for Money
5/5
Based on 4 user ratings
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Paw Partner Features

Paw Partner Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
5/5
Based on 4 user ratings
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Categories

Additional information for Paw Partner

Additional information for Paw Partner

Key features of Paw Partner

  • Appointment Management
  • Calendar Management

Paw Partner FAQs

Paw Partner FAQs

Below are some frequently asked questions for Paw Partner.

Q. What type of pricing plans does Paw Partner offer?

Paw Partner offers the following pricing plans:

Starting from: US$19,99/month

Pricing model: Subscription

Free Trial: Available

Paw Partner for business starts at $24 per month (paid monthly) for grooming and training features only, and plans go up in price based on required features. Paw Partner also offers a 30 day free trial. Options are as follows: Grooming and Training only: $24/month when paid monthly or $19.99/month when billed annually. Boarding, Daycare, Grooming, and Training: $99.99/month when paid monthly or $89.99/month when billed annually. Multiple & franchise locations: contact Paw Partner for pricing details.

Q. What are the main features of Paw Partner?

Paw Partner offers the following features:

  • Appointment Management
  • Calendar Management

Q. Who are the typical users of Paw Partner?

Paw Partner has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Paw Partner support?

Paw Partner supports the following languages:

English

Q. What type of pricing plans does Paw Partner offer?

Paw Partner has the following pricing plans:

Subscription

Q. Does Paw Partner support mobile devices?

Paw Partner supports the following devices:

Android, iPhone, iPad

Q. What other apps does Paw Partner integrate with?

We do not have any information about what integrations Paw Partner has

Q. What level of support does Paw Partner offer?

Paw Partner offers the following support options:

Phone Support, Online Support