Smartlinx

About Smartlinx
Smartlinx is the only workforce management platform purpose-built for the long-term care, post-acute care, senior care, and behavioral health industries. Reduce overtime and increase efficiency by connecting real-time data and processes across multiple facilities so you can visualize staffing, control labor costs, predict Five-Star Ratings, and deliver quality care.
Using Smartlinx's schedule optimizer, businesses can create employees' work schedules, predict overtime shifts, and inform relevant staff members about replacement needs via text messages. The Smartlinx Go mobile application lets staff members receive alerts about open shifts, schedule changes, and request approvals via texts, emails, or push notifications. The powerful mobile app also enables your employees to swap shifts on-the-go and administrators to edit timecards and track employees' overtime, absence, and punch-in/out timings.
No other workforce management solution does scheduling optimization, time and attendance tracking, and PBJ reporting quite like Smartlinx. Create ideal schedules, predict overtime, ensure your facilities are fully staffed.
About Smartlinx
Founded in 2000, Smartlinx cares for those who care. Used in thousands of leading organizations, Smartlinx’s workforce management solutions help healthcare providers manage people and processes by harnessing the power of real-time data. Solutions include talent acquisition and onboarding, human resources, benefits, payroll, time & attendance, scheduling, compliance, and business analytics.
Key benefits of Smartlinx
Facilities who switch to Smartlinx experience a 25-30% reduction in labor costs, decreased reliance on staffing agencies, and increased employee retention due to our easy-to-use mobile app.
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Reviews
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- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smartlinx Scheduling and Time & Attendance Software
Reviewed on 2021/03/23
Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in...
Went from paper scheduling to cloud based. Employees appreciate seeing their schedules 4 weeks in advance.
Pros
Fairly easy to learn how to use. In depth training provided. Very customizable to our needs. Cloud based. CMS payroll based journal reporting very helpful.
Cons
When using Ad-Hoc reports. would like to be able to summarize transactions for each employee based on the time period selected. If we need to know hours worked for one employee for five pay periods, it would be helpful to have an option to see results with just the total instead of hours listed for each pay period.
Alternatives Considered
Paychex FlexReasons for Choosing Smartlinx
Wanted a more user friendly software with lots of featuresReasons for Switching to Smartlinx
Flexibility in using the software for our needs and ease of use.- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and reliable T&A for Nursing Homes
Reviewed on 2021/03/22
Very good, its one of those applications that don't need a lot of attention when it comes to...
Very good, its one of those applications that don't need a lot of attention when it comes to maintenance.
Pros
Implementation was a breeze with resources helping and project management and user training are all included. Customer Support is very responsive and always delivers resolution quickly.
Cons
not a lot except for the unavailability of the PTO approvals prior to the upgrade, we waited for it for a long time but now it's here!
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Smartlinx
Reviewed on 2023/10/13
Schedules should be setup first when implementing the program. This would help solve a lot of...
Schedules should be setup first when implementing the program. This would help solve a lot of problems.
Pros
The ease of transferring positions. Employees can do this at the timeclock.
Cons
I don't like the fact that is an error occurs such as wrong date. Individually we can't make that simple corrections.
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I am the scheduler and I work with this program 40 hours a week
Reviewed on 2018/06/26
Time saving features
Time saving features
Pros
Fairly easy to get to where you want to go when making changes and scheduling vacations. easy to get
Cons
Each month is not clearly defined on the schedule. You have to continually remember to look at the tiny box to make sure you are on the right month when scheduling specific requests and is easy to make mistakes.
when scheduling a partial absence for an employee. the daily roster and the descrepency report both flip the hours when printed out and show the portion of the shift to be off rather than worked.
PPD is incorrect
I don't see the point in generating a schedule every month I would like to look at the schedule months ahead without generating one.
Be able to have a daily print out that separated all 3 shifts AND title instead of all mixed together.
Be able to print a SMALL monthly schedule that has everyones name only but separated by shift then title and an X in the box for scheduled days to work or be able to print a blank one for us schedulers to figure out a schedule. We still have to do a paper one like this when we get new employees or make changes in rotations to be able to plan who works each day, then plug it into your program. Yours is not useful visually for planning.
Also daily schedules shifts and title need separated with ROOM enough to write their assignment in
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
First Year Smartlinx
Reviewed on 2021/03/16
Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive...
Lots of billing issues that were not quickly managed or explained. Sales rep was pretty unresponsive in comparison to the rest of the team we interacted with.
Pros
Timesheet and payroll easy to use by administrators and employees. Customer services and implementation team has been great. Full service is great that it is all thru one company.
Cons
Implementation was much more complex that expected and end result still was full of errors on first payroll. Some changes can only be made on the back end.
Smartlinx FAQs
Below are some frequently asked questions for Smartlinx.Q. What type of pricing plans does Smartlinx offer?
Smartlinx offers the following pricing plans:
- Starting from: US$3.00
- Free Trial: Not Available
Contact Smartlinx directly for pricing information.
Q. Who are the typical users of Smartlinx?
Smartlinx has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartlinx support?
Smartlinx supports the following languages:
English
Q. Does Smartlinx support mobile devices?
Smartlinx supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartlinx integrate with?
We do not have any information about what integrations Smartlinx has
Q. What level of support does Smartlinx offer?
Smartlinx offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support
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