Simpo
About Simpo
Simpo is a cloud-based platform that helps businesses facilitate onboarding processes by providing personalized training materials and relevant information through guided walkthroughs, announcements, and knowledge base. Applicants can use the dashboard to view available vacancies, share posts, images, and videos on the timeline, and receive automated notifications about application status.
Enterprises can collect qualitative or quantitative feedback using custom surveys and measure clients’ satisfaction rates via net promoter scores (NPS). Candidates can navigate the application with guided walkthroughs and utilize the search functionality to retrieve specific information from the database. The software integrates with Salesforce, Active Directory, and G-Suite to identify users’ attributes and provide training materials, including articles, videos, images, and PDF documents.
Candidates can use Simpo to customize feed preferences, manage passwords, and archive account data for future reference. It also offers integration with various third-party applications, such as Confluence, Sharepoint, and other learning management systems (LMS).
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Reviews
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- Industry: Marketing & Advertising
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A great tool for creating and providing in-app help
Reviewed on 2020/06/18
Pros
Announcements are an easy way to shout out new features and updates. We give users quick in-app demos with step-by-step walkthroughs, and Simpo provides a seamless integration with our article knowledge base. There are lots of options to customize segmentation and search suggestions.
Cons
In the walkthrough analytics, it'd be nice to see which users have played each step (if possible).
While it's helpful to see when users give negative feedback, we don't often get to learn why because most don't leave comments. I assume the search results didn't match their query, but it's difficult to fix the issue without more details. Not sure the survey feature would be the best way to address this.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A True Partnership
Reviewed on 2020/06/18
Overall, we've been very satisfied with Simpo so far - the onboarding and integration have been...
Overall, we've been very satisfied with Simpo so far - the onboarding and integration have been seamless and the customer service is unparalleled. The Simpo team has been a true partner in thinking creatively to work around our constraints and being more than accommodating with our training needs. We really appreciate the thoughtfulness in the planning and support to ensure that we're getting maximum value from the tool.
Pros
The Simpo interface is easy to use with user-friendly tools like the Chrome extension to help us get acclimated to the tool. The integration with our application was also easier than expected and the added high-touch service helped ensure that we onboarded effectively and continued gaining momentum with the tool.
Cons
We're still in the early stages of testing out various features so it's difficult to say. However, one opportunity is adding roles and permissions for different users accessing the dashboard/tool.
Simpo FAQs
Below are some frequently asked questions for Simpo.Q. What type of pricing plans does Simpo offer?
Simpo offers the following pricing plans:
- Starting from: US$1,000.00/month
- Pricing model: Subscription
- Free Trial: Available
Contact Simpo for pricing information
Q. Who are the typical users of Simpo?
Simpo has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Simpo support?
Simpo supports the following languages:
English
Q. Does Simpo support mobile devices?
Simpo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Simpo integrate with?
Simpo integrates with the following applications:
Google Workspace, Microsoft SharePoint
Q. What level of support does Simpo offer?
Simpo offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
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