Salesforce B2B Commerce

Multi-channel order management platform for business buyers

About Salesforce B2B Commerce

Salesforce B2B Commerce is a cloud-based platform, which helps retailers, wholesalers, and distributors manage purchase of goods or services through a self-service eCommerce storefront. Key features include real-time data, heatmaps, inventory tracking, renewal automation, and order management.

The application enables businesses to track customer activities on the website and enhance their buying experience through reordering, account hierarchies, contract pricing, and custom product catalogs. Owners can personalize the storefront with brand-specific themes, local languages, items, and pricing and offer coupons based on product specifications, cart or shipping total, and absolute discounts. It also lets marketers guide buyers during shopping and provide recommendations in real-time.

Salesforce B2B Commerce allows supervisors to organize products under various stock-keeping units (SKU), monitor inventory levels, and manage replenishment orders across different carts. Teams can view purchase history, shipment status, and the number of reorders across multiple customer accounts and analyze trends related to orders, buyers, or products via the dashboard.

Devices

Business size

S M L

Images

Salesforce B2B Commerce customer accounts
Salesforce B2B Commerce contact details
Salesforce B2B Commerce dashboard
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Salesforce B2B Commerce video
Salesforce B2B Commerce screenshot: Salesforce B2B Commerce customer accounts Salesforce B2B Commerce screenshot: Salesforce B2B Commerce contact details Salesforce B2B Commerce screenshot: Salesforce B2B Commerce dashboard

Features

Total features of Salesforce B2B Commerce: 64

  • API
  • Activity Dashboard
  • Activity Tracking
  • Bulk Ordering
  • CRM
  • Cataloging/Categorization
  • Categorisation/Grouping
  • Channel Management
  • Communication Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Data Security
  • Data Synchronization
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Engagement Analytics
  • For B2B
  • Historical Reporting
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitting
  • Marketplace Integration
  • Mobile Access
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Language
  • Multi-Store
  • Opportunity Management
  • Order Entry
  • Order Management
  • Payment Options
  • Product Catalog
  • Promotions Management
  • Real Time Data
  • Real Time Reporting
  • Remote Access/Control
  • Reordering
  • Reporting/Analytics
  • Returns Management
  • Reviews Management
  • SEO Management
  • Sales Orders
  • Sales Tax Management
  • Search/Filter
  • Self Service Portal
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Social Media Integration
  • Stock Management
  • Subscription Management
  • Templates
  • Third Party Integrations
  • Warehouse Management
  • Website Management
  • eCommerce Management

Alternatives

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SalesWarp

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#2 Alternative to Salesforce B2B Commerce
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Elastic Path

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#3 Alternative to Salesforce B2B Commerce
Elastic Path is a headless eCommerce software designed for businesses in the retail, manufacturing, automotive, gaming,...

Odoo

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#4 Alternative to Salesforce B2B Commerce
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Salesforce B2B Commerce FAQs

Below are some frequently asked questions for Salesforce B2B Commerce.

Salesforce B2B Commerce offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact Salesforce for pricing details

We do not have any information about Salesforce B2B Commerce features

Salesforce B2B Commerce has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Salesforce B2B Commerce supports

Salesforce B2B Commerce supports the following devices:

We do not have any information about what integrations Salesforce B2B Commerce has

Salesforce B2B Commerce offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Salesforce B2B Commerce.