About Connex

Connex is a cloud-based software designed to help businesses automatically synchronize orders, shipment tracking details, partial refunds, and customer information with QuickBooks Desktop and QuickBooks Online. It allows organizations to streamline inventory operations by creating sales and purchase orders for drop shippers and automatically building stock assemblies.

Stakeholders can utilize the product mapping tool to map custom fields, stock keeping units (SKUs), and deposit accounts to QuickBooks. Connex enables businesses to connect multiple shipping and point of sale (POS) platforms, such as Shopify, Amazon, BigCommerce, WooCommerce, Shopify, eBay, ShipStation, and more with QuickBooks. The application also allows employees to generate and track cost of goods sold (COGS) and upload expenses spreadsheet on QuickBooks.

Connex also facilitates integration with Avalara, a tax processing platform, enabling employees to map tax codes by city, county, state, or country and add tax as a line item. Administrators can utilize the transaction log to view and track all sales activities, export order logs into Excel files, receive detailed notifications via email, and quickly resolve syncing issues.

Pricing starting from:

US$588,00/year

  • Free Trial
  • Subscription

Devices

Business size

S M L

Pricing starting from:

US$588,00/year

  • Free Trial
  • Subscription

Images

Connex transactions
Connex application progress
Connex sales tax codes mapping
Connex sync purchases
Connex group orders
Connex integrations
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Connex video Connex screenshot: Connex transactions Connex screenshot: Connex application progress Connex screenshot: Connex sales tax codes mapping Connex screenshot: Connex sync purchases Connex screenshot: Connex group orders Connex screenshot: Connex integrations

Features

Total features of Connex: 50

  • API
  • Accounts Receivable
  • Activity Dashboard
  • Alerts/Notifications
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Cataloging/Categorization
  • Channel Management
  • Cost Tracking
  • Customer Accounts
  • Customer Database
  • Dashboard
  • Data Mapping
  • Data Synchronization
  • ETL Tools
  • Expense Tracking
  • Financial Reporting
  • General Ledger
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitting
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Currency
  • Multiple Data Sources
  • Nonprofits
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Partial Payments
  • Point of Sale (POS)
  • Product Identification
  • Project Accounting
  • Promotions Management
  • Purchase Order Management
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Search/Filter
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Tax Management
  • Third Party Integrations
  • Web Services
  • Work Order Management

Alternatives

NetSuite

4,1
#1 Alternative to Connex
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

Odoo

4,2
#2 Alternative to Connex
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

QuickBooks Desktop Enterprise

4,5
#3 Alternative to Connex
QuickBooks Desktop Enterprise is an accounting software for small businesses which provides users with real-time access...

SAP Business ByDesign

4,2
#4 Alternative to Connex
SAP Business ByDesign is an integrated business management solution delivered on a subscription basis through the...

Reviews

Overall rating

4,8 /5
(33)
Value for Money
4,8/5
Features
4,8/5
Ease of Use
4,7/5
Customer Support
4,8/5

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Showing 5 reviews of 33
Melissa S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than the Rest!

Reviewed on 2020/05/21

Overall, Connex was fairly easy to set up. It took some trial and error to ensure the orders were...

Overall, Connex was fairly easy to set up. It took some trial and error to ensure the orders were coming into QuickBooks properly, but once we got it right, it was set it and forget it! Their customer service is helpful and accessible.

Pros

What I like most about Connex is that it is reliable. Each week, we manually sync our orders from Big Commerce into QuickBooks. We rarely have an issue, and if we do, it's usually because we forgot to enter a new product in Quickbooks for Connex to be able to find it.

Cons

Sometimes the error codes aren't clear so we have to contact Connex for help. Each time we do, they are helpful and get us back on track quickly.

Jose D.
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlined our full operation & saved countless hours

Reviewed on 2020/06/02

Before Connex, we had to manually enter all our orders from Quickbooks, which was very tedious and...

Before Connex, we had to manually enter all our orders from Quickbooks, which was very tedious and prone to human mistakes. Also, one very neat feature that Connex offers that for some reason is not available in Quickbooks is to build assembly items when they shipped. In order to do this in QB, you have to manually build the assembly. We are extremely happy with Connex and we are in the process of finishing our online store, which we will be also using Connex to integrate.

Pros

With a very user friendly interface and quick setup, we were able to start saving hundreds of hours by using Connex to sync our orders from Quickbooks Enterprise to Shipstation (our shipping software). The integration works perfectly and Connex has amazing customer support to help you if you bump into any issues or if you have custom requirements for your business.

Cons

Its hard to find anything to dislike as this software offers everything we currently need. But if there was one feature we would really like to see is to somehow display or notify when an order is ready to ship. For example, when an order syncs from QB to Shipstation, if all items are in stock in QB, it can color code the order to green, OR if the order is partially ready it can color code the order to yellow, OR if the order is not yet ready to ship it can color code the order to red. This is just an idea and will help our shipping department quickly see that an order is ready to be shipped. Currently, inside of Quickbook's "Sales order fulfillment worksheet", you can see that all orders are labeled according to inventory.

Troy M.
Overall rating
  • Industry: Sporting Goods
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Gets the job done!

Reviewed on 2020/05/21

We are stoked on Connex and what it provides. It is mission-critical to have invoices and inventory...

We are stoked on Connex and what it provides. It is mission-critical to have invoices and inventory integrated between Shopify and QuickBooks, and Connex gets it done!

Pros

This was a solid upgrade from our previous Shopify to Quickbooks Desktop tool. Mostly because of the scheduler and ability to run the connection automatically. There were some other upgraded perks, but we'd hoped for such because we were increasing our spend by a good 2x for it. The connex team was supportive during the onboarding and the FAQ tools they created were really helpful to set it up.

Cons

There are a few missing automatic connections and situations that aren't solvable even with the Rules Engine. But they are not must haves. The main issue is how Shopify treats and underpaid invoice as a "return" which creates a headache in the automation for credit memo creation in QuickBooks.

Frank G.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Interface and Customer Service

Reviewed on 2020/05/28

My overall experience has been that they are immediate in response and customer service and have...

My overall experience has been that they are immediate in response and customer service and have always had a sloution.

Pros

When I was looking for a product that could link my web sales to my Brick and Mortar QB with an a BOM software call SOS this was the easiest, cost effective and seamless product on the market. That still holds true today. As things changed their customer service people are available- by phone- and give you immediate help so you can move forward without the normal back and forth that consumes time. It still works faultessly and issues are non-existent.

Cons

It has everything I needed then and now.

Ian P.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Where would I be without it?

Reviewed on 2020/05/28

Top notch customer support. Always very quick to respond, and happy to help with technical issues.

Top notch customer support. Always very quick to respond, and happy to help with technical issues.

Pros

Being able to automatically sync sales transactions form our various sales channels has been a major time savor. No more manually creating or double entry of transactions.

Cons

There is a learning curve when you first set things up. A lot of setting to work through. And sometimes it takes a while to figure out mapping errors when you find. Though the new set-up wizard makes setting up a basic connection a heck of a lot easier.

Showing 5 reviews of 33 Read all reviews

Connex FAQs

Below are some frequently asked questions for Connex.

Connex offers the following pricing plans:

  • Starting from: US$588,00/year
  • Pricing model: Subscription
  • Free Trial: Available

Connex offers a 14-day free trial for new users, after which the software is available across 2 pricing tiers. Pricing and functionality are outlined below. Connex for QuickBooks Desktop - $588/year (Sync up to1,800 orders per year) Connex for QuickBooks Online - $588/year (Sync up to1,800 orders per year)

We do not have any information about Connex features

Connex has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

We do not have any information about what languages Connex supports

Connex supports the following devices:

Connex integrates with the following applications:

Bigcommerce, Quickbooks Online, ShipStation, ShippingEasy, Shopify, Stripe, WooCommerce, Zoey, ordoro

Connex offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

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